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CA Identity Suite – Extending Identity Management to the Business User


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The CA Identity Suite helps bridge the typical gap between IT and the business user, in relation to identity management. It provides comprehensive provisioning and identity management capabilities, along with role and entitlement management (governance). But, it also provides a simple, intuitive, business-oriented user experience to improve productivity and user satisfaction.

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CA Identity Suite – Extending Identity Management to the Business User

  1. 1. CA Identity Suite – Extending Identity Management to the Business User
  2. 2. 2 © 2015 CA. ALL RIGHTS RESERVED. The World of Identity Management & Governance has gotten more complex
  3. 3. 3 © 2015 CA. ALL RIGHTS RESERVED. And, Identity Management is shifting from being IT-centric to Business-centric… This evolution creates new requirements for capabilities and user experience IT-aware users Business users & Customers (Often mobile)
  4. 4. 4 © 2015 CA. ALL RIGHTS RESERVED. Key Demands of the Business User Support my device Business friendly Decision support tools Unified interface Productivity Customized experience 4
  5. 5. 5 © 2015 CA. ALL RIGHTS RESERVED. CA Changes the Game by Bridging the Gap between IT and Business Users IT-aware users Business users
  6. 6. 6 © 2015 CA. ALL RIGHTS RESERVED. Convenient, intuitive, business-oriented user experience A One-Stop Shop for business user access to all identity services User experience that is specifically designed for business. Uses terms that business users understand. – Business-oriented proactive analytical & advisory tools – Personalized dashboards – Business-oriented resource names
  7. 7. 7 © 2015 CA. ALL RIGHTS RESERVED. Automated Provisioning Wizard-based on-boarding of new users (including self-registration), such as employees, business partners and contractors. Manages identities, roles, and policies across on-prem & cloud applications Customizable workflows support the unique way each organization approves, and schedules these activities. Broad set of connectors to target systems
  8. 8. 8 © 2015 CA. ALL RIGHTS RESERVED. Access Requests Easy-to-use access request process through an intuitive 'Shopping Cart‘ experience. Conveniently request roles and entitlements from a Business Entitlements Catalog, view current access privileges, track the status of previous requests, copy users permissions, compare users and select from saved favorites. All requests can be checked for segregation of duties compliance.
  9. 9. 9 © 2015 CA. ALL RIGHTS RESERVED. Business Entitlement Catalog - Moving from IT terms….. ….to Business terms DICTIONARY Internet Access SAP CRM HR Portal Online Payroll VPN_TANT01_GROUP2 SVRFin33_Access SAP_View_Rep_BZ50 SAP_Portal_M45 HR_SEC_SYSJA01_RPTA IM_PRVN_Portal_002 BIZOBJ_AUDIT_J100I AD_WEBSEC_INNET AD_GROUP_002_All IT-Centric Business-Centric
  10. 10. 10 © 2015 CA. ALL RIGHTS RESERVED. Expedite, track, manage and control your requests through an intuitive ‘social network’ like experience. Improves manager productivity and provides audit reporting of approvals Request Tracking
  11. 11. 11 © 2015 CA. ALL RIGHTS RESERVED. Certification Campaigns Simplifies and centralizes all necessary compliance activities in one place. Business entitlements catalogue simplifies certifications Risk analysis highlights risky access to: – enable real-time remediation – improve policy enforcement – Simplify regulatory compliance. CRM Customer view Update HR reports View Billing Reports
  12. 12. 12 © 2015 CA. ALL RIGHTS RESERVED. Risk Analyzer & Simulator RISK ANALYZER is based on an advanced, robust rules engine that calculates user risk score in real time: – Calculates and displays users' risk scores and alerts whenever it detects a risky user. – Updates risk scores continually based on changes to user privileges, user attributes and other contextual factors. – Simulates in real time the user's risk score changes in the context of access requests.
  13. 13. 13 © 2015 CA. ALL RIGHTS RESERVED. Launchpad gives the user quick links to other web applications, internal or external – Clicking on a link will redirect the user to the application in another tab/window CA Identity Portal offers authorization level to expose Launchpad applications to specific users based on their permissions – Users can request for access to web applications and then get a quick link to open the application Applications Launchpad
  14. 14. 14 © 2015 CA. ALL RIGHTS RESERVED. Identity on-the-go Managers can manage identities and entitlements on-the-go. Allows the organization to support BYOD policy, and to improve efficiency, responsiveness, and user satisfaction while reducing security risks.
  15. 15. 15 © 2015 CA. ALL RIGHTS RESERVED. But, the IT user has needs too! Policy enforcement Low TCO Application connectivity Fast provisioning Fast ROI Compliance reporting & auditing 15
  16. 16. 16 © 2015 CA. ALL RIGHTS RESERVED. Business-Oriented User Experience CA Identity Management & Governance Capabilities IDENTITY MANAGEMENT & GOVERNANCE LIFECYCLE The CA Identity Suite enables you to manage the entire user identity lifecycle, across both on- premise and Web apps... …with a simple, intuitive, business-oriented user experience
  17. 17. 17 © 2015 CA. ALL RIGHTS RESERVED. Business-Oriented User Experience CA Identity Management & Governance Capabilities IDENTITY MANAGEMENT & GOVERNANCE LIFECYCLE CAPABILITIES  Automated provisioning  User self-service  Supports on-premise & cloud apps  Deployment tools BUSINESS VALUE  Increased efficiencies  Reduced Help Desk costs  Flexibility for your cloud adoption  Customization without coding Management Broad support for provisioning connectors to enterprise apps, along with unique deployment tools…. Helps simplify and reduce the cost of deployment and reduce overall Total Cost of Ownership. Read the Identity Manager Brief
  18. 18. 18 © 2015 CA. ALL RIGHTS RESERVED. Business-Oriented User Experience CA Identity Management & Governance Capabilities IDENTITY MANAGEMENT & GOVERNANCE LIFECYCLE CAPABILITIES  Role mining & analytics  Privilege clean-up  Automated access certifications  Access policy enforcement BUSINESS VALUE  Simplify user management  Highlights improper entitlements  Simplified compliance  Prevents policy violations Governance Comprehensive role mining and ongoing privilege cleanup… Helps simplify management and improve the quality of your user entitlements. Read the Identity Governance Brief
  19. 19. 19 © 2015 CA. ALL RIGHTS RESERVED. CA Identity Suite Designed with your IT & Business needs in mind Deep Provisioning Access Requests Certifications Role Analytics Self-Service Access Governance Privilege Cleanup Risk Analysis Policy Enforcement Deployment Tools Capabilities BusinessIT CA Identity Suite provides capabilities to meet the current and ongoing needs of both IT staff and Business users…
  20. 20. 20 © 2015 CA. ALL RIGHTS RESERVED. CA Identity Suite Designed with your IT & Business needs in mind Great User Experience Improved Productivity Customized Experience Mobile Access Easy access to all my apps Identity automation Reduced entitlement risk Reduced TCO Reduced Help Desk costs Simplified Compliance Benefits BusinessIT …to provide an excellent user experience, resulting in increased use of identity services, and improved user satisfaction.
  21. 21. 21 © 2015 CA. ALL RIGHTS RESERVED. Why CA Identity Suite? Business-oriented user experience Business-oriented application simplifies use and improves user satisfaction. A Business Entitlements Catalogue greatly simplifies access requests by business users. Reduced TCO through streamlined deployment Xpress tools simplify connectivity to homegrown apps, enable business policy definition without coding, and streamline migration between Development-Test-Production One-stop-shop for access to all identity services Simplified, centralized interface improves productivity and user satisfaction/loyalty Risk analysis & simulation Advanced, robust rules engine that calculates user risk score in real time, and generates alerts on a risky user access request. Secures on-premise and cloud applications Centralized control of identities, users, roles and policies across on-premise and cloud applications. Proven Scalability Supports many large, complex environments today. Can address your needs as they grow.
  22. 22. 22 © 2015 CA. ALL RIGHTS RESERVED. Industry awards for CA Identity Management CA Identity Manager Best Identity Management Solution of 2015 Winner in 2013, Finalist in 2014 "The Reader Trust Award is unique because it represents the voice of the people who are using these products and services every day. CA Identity Manager was chosen as the Best Identity Management Solution winner for its ability to meet and exceed the needs of its customers." Illena Armstrong, Vice President, editorial, SC Magazine
  23. 23. 23 © 2015 CA. ALL RIGHTS RESERVED. Want to learn more? Identity Management & Governance ebook: Identity Management Buyer’s Guide: Identity Suite Datasheet: Read Ebook Read Guide Read Datasheet
  24. 24. 24 © 2015 CA. ALL RIGHTS RESERVED. Legal Notice Copyright © 2015 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. No unauthorized use, copying or distribution permitted. THIS PRESENTATION IS FOR YOUR INFORMATIONAL PURPOSES ONLY. CA assumes no responsibility for the accuracy or completeness of the information. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THIS DOCUMENT “AS IS” WITHOUT WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. In no event will CA be liable for any loss or damage, direct or indirect, in connection with this presentation, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised of the possibility of such damages. Certain information in this presentation may outline CA’s general product direction. This presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA may make such release available (i) for sale to new licensees of such product; and (ii) in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis. The information and results illustrated here are based upon each identified customer’s unique experiences with the referenced software product in a variety of environments, which may include production and non-production environments. Past performance of the software products in such environments is not necessarily indicative of the future performance of such software products in identical, similar or different environments.