Business Transformation: PwC Presents Its Viewpoint on the Integration Fabric

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Business Transformation: PwC Presents Its
Viewpoint on the Integration Fabric
Glen Hobbs
DevOps: Agile Operations
 PwC
 Managing Director
 DO5X140S
 @ITRevolutionary
 #CAWorld

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The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type
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For Informational Purposes Only
Terms of this Presentation

Abstract
While cloud and digital devices enable 24/7 anywhere, anytime access,
these same technologies introduce complex integration challenges.
Traditional integration technologies can't keep pace. They are typically
costly and brittle and perpetuate dated processes and organizational
and governance structures.
Savvy organizations are transforming their integration approaches
through innovative technologies combined with organizational and
governance change to create a seamless, secure and interconnected
ecosystem that can rapidly respond to change.
We present PwC's viewpoint on how to help organizations combine
tools, accelerators and business transformation coupled with a new
view of integration "roles" that is at the heart of helping business units
leverage the flexible tools of the integration fabric and continue to
accelerate time to market.
Glen Hobbs
PwC
Managing Director

Agenda
THE BUSINESS CHALLENGE
THE INTEGRATION CHALLENGE
CASE STUDY
THE INTEGRATION FABRIC CONCEPT
THE TECHNOLOGY ENABLERS
OPERATING MODEL ENABLERS
1
2
3
4
5
6

Business demands now outpace IT's ability to respond.
Forces Decreasing IT Responsiveness:
• Disparate Systems & Data
• Fragmented Integrations & “technical debt”
• Diverse Environments
Forces Increasing Business Needs
& Expectations:
• Rate of business change
• Growing Consumerism
• Easy access to SaaS
IT
Business
We are here
The “Digital Divide”

To address this, key shifts are required across the IT
operating model.
Principal provider
of IT with focus
on development
and operations
Broker and
orchestrator
with focus on
Innovation
Linear plan-build-
run methodology
Fluid & iterative
assemble-to-order
approach
Siloed or business
unit driven with
single-skilled
functionaries
Professional
services with
versatile
generalists
Overt & controlling
Intrinsic and
Empowering
Traditional IT
Model
New IT
Model
SHIFT
Application centric
with ‘white space’
integration
an afterthought
Integration fabric
providing secure
interoperability
across ecosystem

The heart of the challenge can be traced to Integration.
Underlying IT
challenges
produce
significant
business
challenges.
Disparate &
Independent
Systems & Data
Brittle InflexibleCostly Slow
Fragmented
Integration
Technologies
Diverse Cloud
& On-premises
Environments
Business Challenges
IT Challenges

A simplistic analogy describes the integration challenge.
How it mostly works today… How it should work …
 You have to call the specialist.
 You wait your turn to get scheduled.
 You have to know exactly what you want.
 Specialist comes and wires things up.
 Power is turned off affecting others
 It’s hard work and takes time.
 You pay a bunch of money
 If you want to change it—start all over.
 The specialist provides standard outlets.
 You just plug in when you want.
 It’s easy and fast—no waiting.
 No need to turn off all the power.
 Try it and see if you like it.
 Change it around as you like.
 Only if there’s something completely
different do you call the specialist.
What this needs…
 Define a new “Citizen
Integrator” role.
 Redefine the
“Specialist” role.
 Simple processes for the
“Citizen Integrator.”
 Standardized interfaces.
 New technology anyone
can use.

PwC Perspective: A Brief History of Integration
?Point to
Point:
Service-Oriented
Architecture:
The API:
iPaaS:
 Network two systems
together
 Fast and cheap
 Loose coupling
(via hub or bus)
 Common “canonical”
models
 Subscriber conforms to
the API
 Even more granular
services and decoupling,
via “microservices”
 Faster time-to-value
 Rich toolkits for “citizen
integrators”
 Shifts integration burden
away from developers
 Trend towards APIs
that allow late binding
(similar to data lakes
but for data in flight)
 Dynamic “find and
bind” based on runtime
context and policies
Organizations historically approached integration as an IT function, now they see it as a strategic
enabler to quickly respond to changing business conditions.
Increasingly complex
(n2 problem)
Hairball architecture
Requires static models
and controlled endpoints
Prone to organizational
interlocks
Prone to API proliferation
Increased need for
advanced developer skills
Still susceptible to
challenges of hard-to-
change static interfaces
Need to augment with
additional integration
capabilities
Low market maturity
Emerging trend that
needs careful evaluation
Dynamic APIs with
Late Binding:

APIs unlock the data and services inside a business.

PwC Perspective: The Integration Fabric Ecosystem
Integration Fabric is a
tool kit of accelerators and
enablers for integration
solutions that reduce
complexity, improve time
to business value and
lowers cost. It includes the
Technology Platform(s)
with associated knowledge
assets (e.g. “canonical
models”, solution guidance,
leading practices and easy
search capabilities) and an
Integration Operating
Model enables self-service
and integration re-use. It is
supported and governed by
an Integration Facilitation
Group (IFG).
Integration Facilitation Group (IFG)
Integration Fabric
Integration Advisor
Provides on-demand
guidance & support
Solution Architect
Create new reusable
API’s and
integrations.
Software Engineer
Create new reusable
API’s and
integrations.
“Business” User
Use pre-defined API’s
and integrations.
Approvers (tbd)
Provides final
approval before
deployment
Solution ProvidersSolution Consumers
Solution Architect
Use pre-defined API’s
and integrations.
Integration Architect
Creates or approves
new data models or
architectures
Technology Operating Model

PwC Perspective: The Integration Fabric as a Foundation

New trends are driving the need for a “citizen integrator.”
As the heavy duty enterprise architectures give way to light weight easy to integrate
apps with high API capabilities, the concept of citizen integrator will be in high demand.
Apps are connected with
clicks, not code, empowering
ordinary people to integrate
any app, any platform.
Borders between app
categories will melt
away as people mash
apps together.
Users will only pay
for features they
want, not the ones
they don’t.
Apps will be
infinitely scalable.
Size of data sets will
be trivial.
Apps integrations
will be measured in
minutes and hours,
not weeks or months.
Customization is not
enough. Business turn
to apps that can be
tailored to specific
needs, workflow.
All apps will be
instantly accessible
and usable from
mobile devices.
Connecting apps
together will be as
simple as pushing a
single “connect” button.
Enterprise-grade security
features will be standard
in every app built at no
extra cost and IT
certified.
“By 2017, in large
organizations, at
least 65% of new
integration flows
will be developed
outside the
control of IT
departments.”
-- Gartner

A New Integration Operating Model
The target state operating model allows us to redefine integration roles by moving
integration work “up the stack.”
From To
Target State Operating Model
Citizen
Integrator
0
Citizen Developer
0
Integration Developer
1000’s
(Deliver 100% integration needs in
“months”)
Integration
Architects
“We are all
architects.”
Citizen Integrator
1000’s
Citizen Developer
100’s
Integration
Developers
10’s
Integration
Architects
<10
More Business
Expertise
More Technical
Expertise
Today Future
Deliver 50%+
integration
needs in
“hours.”
Deliver 30-40%
integration needs
in “days.”
Deliver 10-20%
integration needs
in “weeks.”
Deliver on
demand.

Integration Case Study—Fortune 20 Technology Company
Dependent on
deep technical
skills limiting throughput
17,000+ integrations
(we think) and growing…
26 Redundant & inconsistent integration
platforms with $$$M/yr
direct and $$$M indirect costs
No community
& collaboration
therefore no self-sustaining
momentum
Governance
focused on
control and is ineffective
Standards & Guidance
Focused on instruction guides
lacking automation and
decision support
Little to no
automation
Leading to multiple
one-off solutions
No E2E working
code examples

For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15

Business Transformation: PwC Presents Its Viewpoint on the Integration Fabric

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