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C2B2 Consulting LtdMiddleware Expert Support                     © C2B2 Consulting Limited 2012                           ...
Why Should You Consider Supporting Your                  Middleware?• Any problems in mission critical middleware  are lik...
What do we provide?• More than just a helpdesk!• An expert support service delivered by  experienced consultants dedicated...
The Benefits•   Reduced system down time / outages•   Reduced costs•   Improved in-house engineers’ skills•   Increased te...
Support Features• UK based helpdesk for raising cases and  talking with a middleware engineer• Support web site to access ...
Further DetailsFurther details available on our websiteContact us :E-mail : sales@c2b2.co.ukPhone : 08450 539457          ...
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Middleware Expert Support Presentation

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The overview of C2B2 Middleware Expert Support Offering.
For more information visit www.c2b2.co.uk/support or email us at sales@c2b2.co.uk

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Middleware Expert Support Presentation

  1. 1. C2B2 Consulting LtdMiddleware Expert Support © C2B2 Consulting Limited 2012 All Rights Reserved
  2. 2. Why Should You Consider Supporting Your Middleware?• Any problems in mission critical middleware are likely to cause very serious consequences• Lack of in-house skills• High cost of in-house support• Limited and inflexible vendor support © C2B2 Consulting Limited 2012 All Rights Reserved
  3. 3. What do we provide?• More than just a helpdesk!• An expert support service delivered by experienced consultants dedicated solely to resolving your middleware issues• A cost-effective solution• Support for multi-vendor stacks• Independent advice, based on your needs © C2B2 Consulting Limited 2012 All Rights Reserved
  4. 4. The Benefits• Reduced system down time / outages• Reduced costs• Improved in-house engineers’ skills• Increased team productivity• Increased value of vendor support © C2B2 Consulting Limited 2012 All Rights Reserved
  5. 5. Support Features• UK based helpdesk for raising cases and talking with a middleware engineer• Support web site to access and keep track of support tickets• On-site consultancy support for critical issues• Initial system review where we check against best practice and get to know the application• Support for open-source stacks that have no vendor support © C2B2 Consulting Limited 2012 All Rights Reserved
  6. 6. Further DetailsFurther details available on our websiteContact us :E-mail : sales@c2b2.co.ukPhone : 08450 539457 © C2B2 Consulting Limited 2012 All Rights Reserved

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