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Martin Hill Wilson on The Future and Adoption of Speech Analytics Technology

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We catch up with Martin Hill-Wilson, Customer Engagement and Digital Business Strategist at this year’s Institute of Customer Service Annual Conference, where he shares his views on the latest in the future and adoption of speech analytics technology.
http://www.businesssystemsuk.co.uk/blog/2016/04/18/the-future-and-adoption-of-speech-analytics-technology/

Published in: Technology
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