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Business Systems specialises in voice and speech technology solutions and today ranks as the UK’s most experienced independent provider with expertise covering:- systems design, implementation and ongoing service delivery and support. Our solutions range from, basic ‘call recording’ through to 'market and trading surveillance', ‘quality monitoring’, ‘voice analytics’, and ‘workforce management’ tools. With an ever increasing degree of technical complexity comes the need for expert advice and competence to design and build systems that meet customers’ objectives and budgets. We deliver independent advice and ‘open’ systems design using on-premise equipment or hosted technology for home worker and mobile environments.