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Can enterprise social networks solve the employee engagement problem?

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Can enterprise social networks solve the employee engagement problem?

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You can download the PowerPoint file here: http://www.businessgoessocial.net/ee

Employee engagement is a huge issue. Disengaged employees cost companies real money in low productivity, high turnover, sick leaves etc. The roots for disengagement go deep in the organisational culture - this means random engagement initiatives have very little effect. They don't permanently address the key drivers of human motivation: the need for autonomy, mastery and purpose (see Daniel Pink's book Drive for more information on this).

While enterprise social networks can't obviously solve all of these, they do offer a surprisingly simple way for people to take ownership of their work and feel more autonomous when the email based communication hierarchy is replaced by a flat, network based communication infrastructure.

You can download the PowerPoint file here: http://www.businessgoessocial.net/ee

Employee engagement is a huge issue. Disengaged employees cost companies real money in low productivity, high turnover, sick leaves etc. The roots for disengagement go deep in the organisational culture - this means random engagement initiatives have very little effect. They don't permanently address the key drivers of human motivation: the need for autonomy, mastery and purpose (see Daniel Pink's book Drive for more information on this).

While enterprise social networks can't obviously solve all of these, they do offer a surprisingly simple way for people to take ownership of their work and feel more autonomous when the email based communication hierarchy is replaced by a flat, network based communication infrastructure.

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Can enterprise social networks solve the employee engagement problem?

  1. 1. Can enterprise social networks solve the employee Engagement problem?
  2. 2. allup estimate that actively isengaged employees cost THE U.S. 450-$550 Billion ach year!
  3. 3. And let’s not forget:
  4. 4. No wonder there’s a whole Industry claiming to fix The employee engagement Problem!
  5. 5. Surveys!
  6. 6. Team building activities!
  7. 7. Employee recognition programs!
  8. 8. Consultants!
  9. 9. What is the impact of all this activity?
  10. 10. Maybe current tactics Aren’t addressing the Real issues?
  11. 11. Enterprise social networks To The Rescue!
  12. 12. 1. Social network tools Increase Autonomy ( They let staff escape the dysfunctional Communication hierarchy )
  13. 13. Here’s matt in his free time…
  14. 14. and at work…
  15. 15. Matt works for an organization Where internal email is the Default way to communicate…
  16. 16. If Matt worked for an organization With an internal social Network…
  17. 17. 2. Social networks let all employees Shine Employee recognition the organic way!
  18. 18. 2. Social networks help build a Sense of community With Co-workers ( Even with people in different departments Or countries – imagine that! )
  19. 19. So, will enterprise social Networks solve the engagement Problem?
  20. 20. Subscribe to my newsletter at: www.BusinessGoesSocial.net/eenews
  21. 21. Download this powerpoint presentation at: www.businessgoessocial.net/ee

Editor's Notes

  • Reference: http://www.forbes.com/sites/victorlipman/2013/09/23/surprising-disturbing-facts-from-the-mother-of-all-employee-engagement-surveys/
  • The Birkinshaw quote is from this report: http://www.engageforsuccess.org/wp-content/uploads/2012/09/file52215.pdf
  • John Hollon’s quotes in context (the one in speech bubble and on his t-shirt): http://www.tlnt.com/2012/08/24/weekly-wrap-720-million-spent-on-engagement-and-this-is-all-we-get/
  • The quote was taken from a long forum discussion thread: http://employeeengagement.ning.com/forum/topics/what-happened-to-employee-engagement
  • I had a detailed roll-out plan – it didn't work because adoption went viral! :o)
    - Reached Tipping point (15-20%) and I was sure we we had secured the early majority
    (innovation adoption curve)
    - Mitäs sitä turhaan ohjaamaan – ihmiset osaavat itse käyttää tätä!
  • Gary Hamel’s quote is taken from this article: https://hbr.org/2011/12/first-lets-fire-all-the-managers
  • Read more about Kai Riemer’s study: https://byresearch.wordpress.com/2015/03/05/esn-community/
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