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The Purpose of a Process

The Purpose of a Process

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Business Enterprise Mapping discusses the purpose of having a process for your business and making sure that each process is satisfying a customer need, and providing customers value.

Business Enterprise Mapping discusses the purpose of having a process for your business and making sure that each process is satisfying a customer need, and providing customers value.

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The Purpose of a Process

  1. 1. The Purpose of a Process
  2. 2. Our World Revolves Around Process
  3. 3. A process should ethically serve a loyal customer using minimum resources
  4. 4. A Process Must: 1. Perform to the customer’s delight 2. Be better than the others
  5. 5. In A Successful Process: 1. The Customer is defined 2. Customer’s Perception of Value is defined
  6. 6. In A Successful Process: 3. A Customer Value Package (CVP) that solves the customer’s problem
  7. 7. Goal is Customer Loyalty Loyalty means customer is delighted with value provided and is faithful to the process
  8. 8. Want to learn More? Business Enterprise Mapping Businessmapping.com

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