Service Blueprint ENG 2014

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Service Blueprint ENG 2014

  1. 1. Bullet Express & Logistics– Delivered as promised! Bullet Express & Logistics provides global courier, project and tailor-made special transport solutions. Our focus is time guaranteed shipping, project cargo handling and providing efficient logistics supply chain in all business areas. 24 hours a day, 7 days a week - our services include air, road and sea freight solutions. Contact our customer consultant and we can make you a personal offer and find a transport solution that meets your needs. DedicatedXpress™ Delivered with utmost dedication - 24/7 all over the world! Delivered as Promised™ Premium international logistics solutions! Freight Smart solutions at an affordable price! Taylor Made Solutions Priority+™ – Always first in line! OOH!™ – We work when others are already asleep! Additional values Check out our additional services! Additional services
  2. 2. DedicatedXpress™ Delivered with utmost dedication - 24/7 all over the world! Air Charter Every once in a while there are situations when production is late or a deadline is tight, but all conventional options for transporting your goods from one place to another are not available due to holidays or the time of the day. Chartering a flight for your goods, destined to wherever all over the world, gives you the utmost flexibility and value for money - goods will arrive at the designated destination in a few hours! OBC When distances are long, shipments relatively small or even the best options via conventional air freight fail to meet the speed you need - our dedicated Bullet Express & Logistics agent will collect your shipment and personally ensure on-time delivery to the correct person or addressee all around the world. Bullet Van™ A van, station wagon or even a small car only for your goods delivers any products securely to a designated destination all around Europe! Depending on the deadline, your delivery may be accompanied by two drivers to guarantee the quickest possible arrival. Bullet Truck™ A dedicated truck with a 7.5-13.6 m trailer transports your goods all over Europe directly from point A to B, making only mandatory stops and breaks according to the law. The main advantages of the Bullet Truck™ service are large cargo space and a fixed deadline. Your delivery may be accompanied by two drivers to provide the fastest possible delivery. DedicatedXpress™ services are available 24/7 regardless of date or time. Delivered as Promised™ Premium international logistics solutions! AirXpress International transportation of documents, packages and even large-scale pallets from door-to-door in a few days. Time guaranteed AirXpress services all over the world meet the needs of every customer. RoadXpress An international time guaranteed service for transporting a part or full trailer loads via road throughout Europe, Russia and the Middle-East – your goods will be delivered quickly and securely to a designated destination! ThermoXpress Suitable for thermal packages and pallets. This international door-to-door courier service allows arrival of your goods as soon as the next day or the day after to the destination. AwkwardXpress The size and the weight of goods is not a problem anymore - AwkwardXpress provides the possibility of timely transportation for overweight and –sized goods and also exhibition shipments all over Europe. Delivered as Promised ™ services include the possibility to set a specific delivery time. Lõõtsa str 8a, 11415 Tallinn, Estonia Bullet Express LLC
  3. 3. Freight Smart solutions at an affordable price! Air Freight Cost-effective Air Freight offers you the greatest choice in transporting a large amount of goods from one part of the world to another. Not as fast as AirXpress, but quicker than Road Freight! Sea Freight If you have time to plan your supply chain far in advance, then choose Sea Freight! Versatile Sea Freight solutions includes loose cargo, full container loads transportation, oversized and -weight cargo – all of that to/from any part of the world within 28-52 days. Road Freight A money-saving option for a part or full trailer loads all over Europe and Russia. When time is not of the essence, choose Road Freight to keep transportation costs low! Awkward Freight Shipping goods with a specific size and weight does not necessarily have to be expensive - Awkward Freight is a favorable solution for overweight and –sized goods. Awkward Freight includes both domestic and international transportation services. Charter Freight Chartering a plane only for your cargo to another continent may prove to be very costly. However, if time still plays an important role, we have the capability to consolidate two or three loads on a charter plane on the same date and to the same destination as your cargo, thus significantly reducing the costs per individual customer. Taylor Made Solutions Lõõtsa str 8a, 11415 Tallinn, Estonia Bullet Express LLC Priority+™ Always first in line! Time specific delivery Your goods will be delivered on a specific time. Time specific collection Your goods will be collected on a specific time. First in line Normally goods are delivered according to the proximity of the consignee or the loading order of goods in a truck, but purchasing this service will move you in front of the line, not guaranteeing delivery on a specific time, but granting you a faster delivery before all others! OOH!™ We work when others are already asleep! Delivery before 8 a.m. Delivery of goods before the workday (before 8 a.m.). Delivery after 6 p.m. Delivery of goods after working hours (after 6 p.m.) Delivery and collection during the weekend Sometimes you need more than five working days in a week! We collect and deliver goods during weekends. AAiir FFreig SSSeeaa FFreig RRRooaadd FFr i AAAwwkkkwward CCChhhaarrtter F OOOOH!™ PPriiority
  4. 4. Additional values Check out our additional services! Warehousing Specialized storage facilities of different sizes and security levels – warehouse solutions that you can truly rely on! Options vary from the drop-and–store solutions to warehousing that includes services such as labelling, packing/re-packing, temperature controlled storing, terminal service, bonded warehousing, pick and pack, etc. Brokerage Services Not in a paperwork mood? We can help manage customs formalities at the origin or destination country, e.g. export–import declaration; T1 Doc; brokerage services; temporary export/import; Certificate of Origin papers, etc. Third Party Billing Customers are often faced with a situation where the receiver is in one country, but the delivery address is in another. Sometimes it is necessary in the name of convenience or flexibility to ship out goods not in the name of the consignee, but in the name of a third party. Dangerous Goods Shipping dangerous goods by air, sea, land - even the most hazardous cargo is in safe hands! All shipments must meet the ADR/DGR/IMDG current regulations and a Material Safety Data Sheet (MSDS) has to be provided for all hazardous cargo. Enhanced Liability For a small fee you can obtain an enhanced liability service that covers your shipment value upon loss, destruction or damage up to €750 - no more messing with the bureaucracy of insurance companies! We cause it – we pay for it! Pick&Pack We’ll help you arrange quality packing of your shipment according to the means of transportation to ensure arrival to destination intact! Packing service fee and cost of packing materials are subject to agreement. Additional services Lõõtsa str 8a, 11415 Tallinn, Estonia Bullet Express LLC WWarehou BBrokkera TThhiirdd PPar DDangero E h PPiickk&&PPa
  5. 5. Contact our client consultant to make you a personal offer and find a transport solution that meets your needs. Info@bulletexpress.ee, +372 609 8488 www.bulletexpress.ee Tel: +37256482936 or +37256610514 e-mail: info@bulletexpress.ee www.bulletexpress.ee Delivered as promised! From private companies to multinational enterprises, customers from different countries all over the world recognize our solutions DedicatedXpress™, Delivered as Promised™, Freight, Taylor Made Solutions, Priority+™, OOH!™ as high quality services. If you find your country flag on the map below, then you can be assured that our services are being provided in your country. If not, contact our customer consultant and we can make you a personal offer to find a transport solution that meets your needs. Bullet Express LLC Reg. nr: 11659989, VAT nr: EE101319713 Lõõtsa str 8a, 11415 Tallinn, Estonia

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