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How the Experts
Monitor Social Media
How do you FIND
all of the onlineINFORMATION
that's RELEVANT TO YOU
and bring it back in such a way that you can
MAKE USE OF IT ALL?
Step 1:
What do you want to monitor?
Your Brand Your name or your brand's name
Variations of your name
Potential misspellings
Names of the most visible employees
Your slogan, tagline, or catchphrase
Your specific campaigns
Your Industry
Keywords that describe your industry
Complementary keywords
Frequently used industry hashtags
Step 2:
What tools should you use?
Google Alerts
Mention
Talkwalker
Topsy
SocialMention
Meltwater Icerocket
Step 3:
Where are the insights?
Step 4:
How can you act on the insights?
Refine Your Searches
Communicate the Results
Much more:
bit.ly/monitorsm
Sources:
Death to Stock Photo, SocialMediaHQ

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How the Experts Monitor Social Media