BRUCE BIXLER Palatine, Illinois 60067 Phone: (847) 359-6711 BruceBix49@gmail.com www.linkedin.com/in/brucebixler49 SUMMARYCreative Merchant that has increased sales, improved customer service and significantly reduced costs issearching for a new position. Proven, versatile, mission driven professional retailer with a background thatincludes diversified positions in a corporate environment in purchasing, management, and sales.Strong multi-tasking individual with the ability to work independently with little supervision. Successfulstrategic thinking; proven negotiating and high level of organizational skills; experienced in Microsoft OfficeSuite, project management, and using retail data metrics. Exceptional problem solver with an internal andexternal collaborative reputation “Delivering more than expected”. KEY ACCOMPLISHMENTS• Developed and executed resets, identified needs & changes to products and displays in assigned categories; coordinated and directed multifunctional teams and people (service groups, manufacturers reps, and Global Product Merchant) that generated a 20% increase in sales in over 250 stores.• Reconciled $10M inventory, implemented inventory process controls of product vendors overcharging for materials, returned costs back to signed contract amounts saving The Home Depot more than $500,000 over the course of a year. PROFESSIONAL EXPERIENCELOWES, Arlington Heights, IL 2009-PresentHome improvement retailer with over 1600 stores.Area Product Services Lead (2011-present)Raised customer service levels and helped decrease shrink levels to the lowest in 3 years.HOME DEPOT, Schaumburg, IL 1997 to 2009World’s largest home improvement retailer with over 2100 stores in three countries.Installed Sales Assistant (2004 to 2009)Facilitated and initiated communication between Northern Plains and Central Region Services Directors andthe Market Managers, District Managers, Store Managers, Service Providers, & over 200 stores.• Arranged line reviews for service providers for Northern Plains and Central Regions, which resulted in a labor cost savings of 5 to 8 per cent.Divisional Sales Merchant Assistant (2001 to 2004)Successfully merchandised on time and under budget over 150 new stores in Midwest Division of 365 storesthat generated over $20 billion in sales.• Improved order process by creating templates for ordering product and plan-o-grams for new stores. Bringing new stores on line and within budget.
BRUCE BIXLER Page 2• Facilitated communication between the Global Product Merchant and stores to improve information flow to sales associates who were better able to serve customers.Divisional Installed Sales Assistant (2000 to 2001) Served as a point of contact between the DivisionalInstall Merchant, Regional Install Merchants, Stores, and Installers.• Coordinated line reviews for service Providers for Midwest Division with cost savings.• Established new installers, verified background checks, credit checks and work histories.Home Depot & Allstate Insurance Program Assistant, Arlington Heights, IL (1999 to 2000)Helped initiate and set up program of replacement for damaged carpeting with Allstate Insurance Companyand The Home Depot.• Maintained vendor and customer database for Insurance purchases of carpet by Allstate claimants and The Home Depot stores for the Midwest Division.• Expedited carpet purchases on claims presented to The Home Depot by Allstate Insurance Co. insurance claims adjusters to provide exceptional customer service to the Home Depot customer.Department Manager, Darien, IL (1997 to 1999)Flooring department manager for the sales of all flooring products.• Advanced from sales associate to sales pro, and then promoted to Department Head.• Taught flooring classes to fellow associates and “HOW TO” classes to customers.MIDWEST TOMAR INDUSTRIES, West Chicago, IL 1986 to 1992 & 1995 to 1997Regional product manager for Distributor of Industrial Packaging supplies.BIXLER & JOHNSON, Glen Ellyn, IL 1988 to 1997Retail gift stores owner- two locations.• As co-owner increased sales yearly at 25% growth rate for ten consecutive years.• Purchased a wide variety of merchandise such as: gifts, cards, and, toys, house wares, furniture, and rugs.• Managed 2 stores with 10 employees, handled HR, advertising, display, sales, and receiving.MIDWEST TOMAR INDUSTRIES, Bloomingdale, IL 1986 to 1992Area Sales Manager for distributor of Industrial Packaging SuppliesCARSON PIRIE SCOTT & CO., Chicago, IL Previous EmploymentRegional full-line retail department store.Home Store Multi-unit Store Manager, Downers Grove, ILMerchandise Buyer, Chicago, ILDepartment Head, Bloomingdale, IL EDUCATION Lean Six Sigma White Belt Certified - Kinduz Six Sigma Green Belt Trained Chicago Deming Assoc - Six Sigma Masters Program, Naperville, IL. Marketing, Northern Illinois University, DeKalb, IL Liberal Arts Illinois Valley Community College, Oglesby, IL