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Enhancing Scanning & MFP User Experiences - with Speech! Nuance Document Imaging Division Robert Weideman – General Manage...
Nuance and Canon <ul><li>Nuance Communications </li></ul><ul><ul><li>Strategic Partner with Canon </li></ul></ul><ul><ul><...
Mobile solutions in over  3 billion  phones, cars and navigation systems Over 4,000  healthcare   institutions More than 8...
Over 21M Registered  Desktop  Users & 100,000 MFP Servers eCopy MFP Scanning & Workflow Document Conversion & OCR PDF Crea...
eCopy Ease of Use = Productivity Value eCopy ShareScan for Canon MFP eCopy PDF Pro Office Desktop eCopy ShareScan for  Can...
Mobile Solutions in Over  3 billion  Phones, Cars & Navigation Systems 1.5 million speech-enabled ads per day Million+   v...
Nuance Mobile – Enhanced Products and Value <ul><li>T9 Predictive text messaging input </li></ul><ul><li>Voice name and nu...
Nuance Automotive – Enhanced Experience & Safety <ul><li>Destination entry, directions </li></ul><ul><li>Voice dialing </l...
Nuance Embedded Speech – Convenience & Value
Converging Better User Experiences  – Talking with Your MFP Delivers: Productivity Ease of Use User Acceptance Accessibili...
Dictation for the MFP <ul><li>Enables Dictation and /or Imaging in Nuance Cloud Framework for low-footprint devices </li><...
Text to Speech – Enhancing User Interaction <ul><li>Text to Speech – Verbal Instructions </li></ul><ul><ul><li>Nuance TTS ...
Predictive Text, T9 Nav and TRACE Input T9 – Predictive text shortens input as text is added – See SMS T9 NAV – Applies pr...
Speech Command & Control and the MFP <ul><li>Voice command & control </li></ul><ul><ul><li>Voice commands for every “curre...
Command and Control
Entering User Name / Password at the MFP <ul><li>Why authenticate at the MFP? </li></ul><ul><ul><li>Consider security impl...
Speech – Authentication <ul><li>Voiceprint Authentication </li></ul><ul><ul><li>Identify yourself to the network </li></ul...
MFP to eBooks and AudioBook (iTunes) <ul><li>Business and personal documents are scanned and converted into </li></ul><ul>...
Talking with Your MFP – Not Crazy at All <ul><li>Canon MFP’s are intelligent and open platforms, already delivering Enhanc...
www.eCopy.com and www.Nuance.com Stop by and see Nuance Solutions on the Show  Floor
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Weideman Talking with your MFP -- Canon Expo 2010

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This Canon Expo presentation discusses the possibility of combining Nuance speech technology with document scanning software at the copier or MFP.

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Weideman Talking with your MFP -- Canon Expo 2010

  1. 1. Enhancing Scanning & MFP User Experiences - with Speech! Nuance Document Imaging Division Robert Weideman – General Manager & SVP [email_address]
  2. 2. Nuance and Canon <ul><li>Nuance Communications </li></ul><ul><ul><li>Strategic Partner with Canon </li></ul></ul><ul><ul><ul><li>Developer of eCopy MFP Scanning Solutions for Canon MFP’s </li></ul></ul></ul><ul><ul><li>$1B+ global company with over 6,000 employees </li></ul></ul><ul><ul><li>NASDAQ: NUAN </li></ul></ul><ul><li>Leadership </li></ul><ul><ul><li>World leader in Document Imaging and Office Productivity Software </li></ul></ul><ul><ul><li>World leader in Speech Solutions </li></ul></ul><ul><ul><ul><li>Network Speech </li></ul></ul></ul><ul><ul><ul><li>Embedded Speech </li></ul></ul></ul><ul><ul><ul><li>Dictation and Transcription </li></ul></ul></ul>Rapidly Growing and Profitable (In $Millions)
  3. 3. Mobile solutions in over 3 billion phones, cars and navigation systems Over 4,000 healthcare institutions More than 8 billion Customer Care interactions annually Over 21M registered Desktop U sers & 100,000 MFP Servers
  4. 4. Over 21M Registered Desktop Users & 100,000 MFP Servers eCopy MFP Scanning & Workflow Document Conversion & OCR PDF Creation, Editing and Conversion OEM Technologies & Cloud Services SOLUTIONS eCopy & Canon – The Leading MFP Scanning Solution
  5. 5. eCopy Ease of Use = Productivity Value eCopy ShareScan for Canon MFP eCopy PDF Pro Office Desktop eCopy ShareScan for Canon ScanFront eCopy Application Connectors - ECM Image Processing Document Conversion to Word/Excel Barcode and Document Separation New - Advanced Forms Processing SQL Database Look-up Zone OCR PDF-MRC Translation eCopy Processing Extenders (Services) eCopy Connectors - Information Management eCopy Connectors - E-Mail eCopy Connectors - Fax Server eCopy Connectors - Cost Recovery
  6. 6. Mobile Solutions in Over 3 billion Phones, Cars & Navigation Systems 1.5 million speech-enabled ads per day Million+ voice transactions for mobile search Nuance to ship in 1 million Ford, Lincoln, Mercury cars this year Nuance has shipped on more than 100 million phones Mobile search & communications Mobile device control Automotive Personal navigation devices Predictive text and discovery SOLUTIONS
  7. 7. Nuance Mobile – Enhanced Products and Value <ul><li>T9 Predictive text messaging input </li></ul><ul><li>Voice name and number dialing </li></ul><ul><li>Song selection, feature access </li></ul><ul><li>Dictation </li></ul><ul><li>Search web, Web navigation </li></ul><ul><li>TTS: caller ID, messaging, screen reader </li></ul>
  8. 8. Nuance Automotive – Enhanced Experience & Safety <ul><li>Destination entry, directions </li></ul><ul><li>Voice dialing </li></ul><ul><li>Control: climate, stereo, MP3 </li></ul>
  9. 9. Nuance Embedded Speech – Convenience & Value
  10. 10. Converging Better User Experiences – Talking with Your MFP Delivers: Productivity Ease of Use User Acceptance Accessibility
  11. 11. Dictation for the MFP <ul><li>Enables Dictation and /or Imaging in Nuance Cloud Framework for low-footprint devices </li></ul><ul><li>Small client for input – speech recognition in Cloud, highly accurate results </li></ul><ul><li>2M downloads of iPhone App; RIM, Android … </li></ul>
  12. 12. Text to Speech – Enhancing User Interaction <ul><li>Text to Speech – Verbal Instructions </li></ul><ul><ul><li>Nuance TTS as a feature that assists device help as well as document workflow </li></ul></ul><ul><ul><ul><li>Visual help takes up screen; Verbal instructions augment the screen input </li></ul></ul></ul><ul><ul><li>Instructions step by step, keeping the control panel </li></ul></ul><ul><ul><li>“ Onstar for the MFP” </li></ul></ul><ul><ul><ul><li>Enhances user experience </li></ul></ul></ul><ul><ul><ul><li>Drives down service costs </li></ul></ul></ul>J E J2 TTS for MFP
  13. 13. Predictive Text, T9 Nav and TRACE Input T9 – Predictive text shortens input as text is added – See SMS T9 NAV – Applies predictive text to FEATURES on device to “flatten” the GUI - C O L L .. >> Collate feature pops to top button T9-TRACE – Same as Samsung phone input for soft keypad Finger Text – Asian character recognition on touchscreen SMART KEYPAD: Accelerated Input
  14. 14. Speech Command & Control and the MFP <ul><li>Voice command & control </li></ul><ul><ul><li>Voice commands for every “current button” </li></ul></ul><ul><ul><li>GUI drives the vocabulary </li></ul></ul><ul><ul><li>Speaker independent </li></ul></ul><ul><ul><li>Noise tolerant </li></ul></ul><ul><ul><ul><li>Cars, mobile phones </li></ul></ul></ul><ul><ul><li>Over 40 languages </li></ul></ul>
  15. 15. Command and Control
  16. 16. Entering User Name / Password at the MFP <ul><li>Why authenticate at the MFP? </li></ul><ul><ul><li>Consider security implications of today’s network connected MFPs </li></ul></ul><ul><ul><li>Scanning software can move paper-based info outside the organization </li></ul></ul><ul><li>Less than 5% of MFP customers are authenticating. Why so few? </li></ul><ul><ul><li>Scanning software doesn’t support it </li></ul></ul><ul><ul><li>Takes too long </li></ul></ul><ul><ul><li>No type ahead </li></ul></ul><ul><ul><li>Soft keyboards (screen typing) </li></ul></ul><ul><li>What if you could authenticate by speaking your name & password? </li></ul>
  17. 17. Speech – Authentication <ul><li>Voiceprint Authentication </li></ul><ul><ul><li>Identify yourself to the network </li></ul></ul><ul><ul><li>Multiple authentication inputs improve security </li></ul></ul><ul><ul><li>Reduce data entry when replacing typing </li></ul></ul><ul><li>Used in banking and IT phone applications today </li></ul>“ For e-mail press…” “ Load button” “ Maria Dengrine…” “ e-mail to …” “ Place…” “ Highlight…” 0 1 2 3 4 5 6 7 9 0 0 1 2 3 4 5 6 7 9 0 0 1 2 3 4 5 6 7 9 0
  18. 18. MFP to eBooks and AudioBook (iTunes) <ul><li>Business and personal documents are scanned and converted into </li></ul><ul><ul><li>Open Book Format and PDF, with re-flow of document based on form-factor </li></ul></ul><ul><ul><li>Amazon Kindle, Apple iPad, Sony Reader, Barns & Noble Nook, etc. </li></ul></ul><ul><ul><li>Human-sounding Text to Speech in iTunes and Windows Media formats </li></ul></ul>MFP to eBook and Audio “Book” Nuance TTS >> iTunes AudioBook
  19. 19. Talking with Your MFP – Not Crazy at All <ul><li>Canon MFP’s are intelligent and open platforms, already delivering Enhanced User Experiences through products like eCopy ShareScan from Nuance </li></ul><ul><li>Mobile and small format devices are proving the value of speech, text-to-speech and predictive text solutions </li></ul><ul><li>Users are already “in-tune” with what is coming to the MFP </li></ul><ul><ul><li>The MFP experience and the mobile experience will become aligned and familiar </li></ul></ul>
  20. 20. www.eCopy.com and www.Nuance.com Stop by and see Nuance Solutions on the Show Floor

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