Industry Analyst Briefing


    February 18, 2010
1
Introducing …


• Brian Gertler, LDI VP of Marketing
• Jerry Blaine, LDI CEO, President and Founder
• Gregory Ryan, CUSA D...
Industry Analyst Briefing Agenda

Thursday, February 18th
 9:00 am    Registration & Continental Breakfast
10:00 am    Wel...
Industry Analyst Briefing Agenda

Thursday, February 18th
1:00 pm    Nuance Technology Leadership   Chris Strammiello
    ...
Nuance Document Imaging Division
    Winter 2010 Analyst Briefing

    Robert Weideman
    General Manager and Senior Vice...
Mobile Solutions in Over                  4,000 Healthcare
           3 billion Phones, Cars &                     Institu...
Mobile Devices
                 •   T9 Predictive text messaging input
                 •   Voice name and number dialing
...
Automotive Solutions


                       • Main applications
                          – Voice dialing
              ...
Healthcare Solutions

Automated transcription processing and workflow, nearly 50% cloud-based

Patient data for EMR and sp...
Nuance By the Numbers
                                            Rapidly Growing and Profitable
•    Nuance Communication...
1Q 2010 Nuance Document Imaging Division

• Nuance Document Imaging Division
   – 1Q non-GAAP revenue $35.8 million, up 11...
Nuance + eCopy = Winning Combination

•    Increasing the Solution Value of MFP Scanning
      –   Scanning still not main...
Nuance - Global Reach 6,000 Strong




                         PAN-EUROPEAN
    NORTH AMERICA


                         ...
The #1 Partner Program

• Industry's most extensive program for connecting MFPs to
  business applications and workflows
•...
eCopy Professional Services

• Incubator and Back-up
   – Customization Scoping
      • Functional Design
      • Cost Est...
Nuance Professional Services
                                         Requirements
                                       ...
Unique Partnerships

• Microsoft Gold Certified
  Partnership Level
   – Nuance on Windows 7, Office 2010
     and SharePo...
Unique Nuance Position – Everything Under One Roof

    Core Technologies       Desktop Applications   ISV Penetration   M...
eCopy MFP Solutions Portfolio from Nuance

     eCopy ScanStation                      eCopy ShareScan                    ...
Ready for Acceleration

• Nuance has the scale and leverage needed to support
  global MFP solutions
• eCopy succeeded in ...
Canon-Nuance Partnership for Success

     Dennis Amorosano
     Canon USA
     Senior Director
     Solutions Marketing &...
Expanding from Print to Productivity
    [Thinking Beyond Scan to Email]




              Dennis Amorosano
              ...
Information Tasks: Time Spent in Enterprise per worker
                                                                   ...
A Long-Term Partnership




  *                                 *                                      *
 1996       2000 ...
A Valued Relationship
•   Nuance is #1 selling software product worldwide for Canon

•   Premier capture combination for b...
Canon & eCopy Customers
     North America
Canon & eCopy Customers
         Europe
Products
• Broadest external and embedded scanning
  solution across MFPs and scanners

• Rapid end-user adoption, due to ...
Robust Compatible Product Line




29
Scanning’s Historical Use Case




30
What is the Future of Scanning?

Canon and Nuance are ahead of the curve

                                        Personal...
The Value of Personalization
                           I need to import medical supplier
                                ...
Enhancing Capture at the Desktop
                              Annotate, Merge,
Capture & Route                           ...
Personalization for any Industry
 General     Healthcar    Financial    Education         Legal        Manu-
Business     ...
Nuance Connectors
• Native integration
  between ShareScan
  and back-end
  applications

• Scan and send paper
  document...
Nuance Services
                                             Database,      Network
                                      ...
Re-defining the Value of Scanning

Standard Services   Advanced Services
• Scan to E-mail    • Personalized Device
       ...
Driving a New Standard


Personalized Access   Upstream Image Processing




Simplified Workflow   Knowledge Worker Effect...
THANK YOU
The Network MFP 2010:
     Document Solutions for Every Office, Every Office Worker



     February 2010

40
Today - Document Distribution #1 Rationale
Enterprise environment


                                               Account...
Today - Department Workflow Solutions
Small business environment




          Front-office
           Scanning




      ...
What has Limited “eCopy”-type Solutions?

 Specialty                                              Batch
   Niche          ...
eCopy as the MFP Solution Platform

 Specialty                                             Batch
   Niche                 ...
1) Document Distribution Drives Platform Deployment
Enterprise environment


                                             ...
2) Document Services Drives Department Productivity
  Enterprise environment


                                           ...
3) Platform Connects Front Office to Enterprise/Cloud
Enterprise environment

 Cloud
Services
                            ...
MFPs Are Ready for Document Processing

• Open Touch-screen and Server Architectures
   – Most offer base set of APIs to m...
eCopy ShareScan – The MFP Solution Platform

                                 Dealer Services
                            ...
Document Services




     February 2010
50
The Network MFP 2010:
     Document Solutions for Every Office, Every Office Worker



     February 2010

51
eCopy ShareScan MFP Scanning Platform

                   DESKTOP
DISTRIBUTED        DISTRIBUTION
FRONT-OFFICE
SCANNING
  ...
eCopy ShareScan MFP Scanning Platform
                                              Document Management



               ...
eCopy ShareScan MFP Scanning Platform

                   DESKTOP              Document Services


DISTRIBUTED        DIST...
eCopy ShareScan – The MFP Scanning Platform

                                         Document Services

                 ...
MFP Document Solutions for Every Office Worker

• MFP Devices (i.e. Canon IR Advance) have set the stage
  for enterprise ...
THANK YOU!




57
58
WELCOME
Nuance and Analysts




    Jerry Blaine

  CEO & Founder



JBlaine@myLDI.com
2010
    LDI’s 10 Year

     Anniversary

of Unparalleled Growth

 In The Digital Office
 Technology Industry
HOW LDI COMPETES
  IN A DOWN ECONOMY

Concentration On LDI Core Strengths
• Efficient, Accessible Management
 and Sales St...
WHAT LIES IN THE
      FUTURE FOR LDI

• Continuing Investment in the People

 and the Strategies That Have Given

 LDI Do...
Technologies to Watch

     Chris Strammiello
     Vice President, Marketing & Product Strategy


     February 2010
63
eCopy ShareScan – The MFP Solution Platform




                                   eCopy
           eCopy        eCopy    ...
Driving Information in New & Exciting Ways

 Document Services
 • Forms processing and automation
 • Paper search
 • Searc...
Document Service – Automated Forms Processing




• Rapid deployment of    • 50%-80% time
  automated data           savin...
New York City Housing Authority —
Forms Processing for the Office Worker


                                               ...
Document Service - Search & “Destroy”

Automated redaction or highlighting

             Select              Enter        ...
Document Service -- Search, Highlight, Print


 Search &            Browse              Enter              Finds        Se...
Document service – eBooks


• Amazon Kindle, Apple iPad, Sony Reader, Barns & Noble Nook, etc.
• Extending these devices f...
Document Services – Cloud Gateway


• Connect MFP to point solutions or complete SaaS apps
• Nuance Cloud Services and all...
PDF Reader Conversion Server

                                                           1       With PDF file open in Rea...
Improving MFP User Experience




     February 2010
73
Speech – Authentication, Command & Control

                                “Maria Dengrine…”
                            ...
Speech – Engagement & Distribution

                                 Instructions   Audiobook
• User Experience
  – Access...
Innovative Solutions at the Key Press Level




   SMART KEYPAD: Accelerated Navigation

  With just a few key presses or ...
77
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Nuance Analyst Meeting02_18_10

  1. 1. Industry Analyst Briefing February 18, 2010 1
  2. 2. Introducing … • Brian Gertler, LDI VP of Marketing • Jerry Blaine, LDI CEO, President and Founder • Gregory Ryan, CUSA Dir. Alliance & Services • Dennis Amorosano, CUSA Sr. Dir. Solutions Marketing • Robert Weideman, Nuance SVP and General Manager • Chris Strammiello, Nuance VP of Mkt. & Product Strategy • Allan Stratton, Nuance Dir. of OEM Integration • Ellen Bzomowski, Nuance Global Account Manager • Jan Daley-Austin, AR Advisors, Executive Director • Larry Vogel, AR Advisors, Executive Director 2
  3. 3. Industry Analyst Briefing Agenda Thursday, February 18th 9:00 am Registration & Continental Breakfast 10:00 am Welcome & Introductions Bill Brikiatis » Review Agenda 10:10 am Nuance Presentation Robert Weideman » Winter 2010 Update 10:40 am Canon Presentation Dennis Amorosano » Expanding from Print to Productivity 11:10 am Nuance Presentation Robert Weideman » Document Solutions for the Office Worker 11:40 am Lunch 12:00 pm Luncheon Presentation: LDI Color ToolBox Welcome Jerry Blaine 3
  4. 4. Industry Analyst Briefing Agenda Thursday, February 18th 1:00 pm Nuance Technology Leadership Chris Strammiello » Technologies to Watch Allan Stratton 2:30 pm Meeting Wrap-up Robert Weideman 2:45 pm Meeting Ends 4
  5. 5. Nuance Document Imaging Division Winter 2010 Analyst Briefing Robert Weideman General Manager and Senior Vice President 5 February 2010
  6. 6. Mobile Solutions in Over 4,000 Healthcare 3 billion Phones, Cars & Institutions Navigation Systems Over 21M More than 8 billion Registered Desktop Customer Care Users & 100,000 Interactions MFP Solutions Annually 6
  7. 7. Mobile Devices • T9 Predictive text messaging input • Voice name and number dialing • Song selection, feature access • Dictation • Search web, Web navigation • TTS: caller ID, messaging, screen reader 7
  8. 8. Automotive Solutions • Main applications – Voice dialing – Control: climate, stereo, MP3 – Destination entry, directions 8
  9. 9. Healthcare Solutions Automated transcription processing and workflow, nearly 50% cloud-based Patient data for EMR and specialties 9
  10. 10. Nuance By the Numbers Rapidly Growing and Profitable • Nuance Communications (In $Millions) – Global company with over 1000 6,000 employees 868.5 – NASDAQ: NUAN 602 • Leadership 388.6 232.4 – World leader in Document Imaging 135.4 177.7 62.7 106.6 Applications • Leading OCR SDK, Desktop & 2001 2002 2003 2004 2005 2006 2007 2008 2009 MFP Solutions – World leader in Speech Solutions • Network Speech • Embedded Speech • Dictation and Transcription Share Estimates from PC Data, Strategy Partners, Primary Research 10
  11. 11. 1Q 2010 Nuance Document Imaging Division • Nuance Document Imaging Division – 1Q non-GAAP revenue $35.8 million, up 111% – Nuance achieved key first quarter design wins with Caixa, Canon, Corel, IKON, and Visioneer • eCopy Integration On Track with a Solid 1Q – Strong results, especially with Canon solutions and partnership worldwide – Best revenue quarter in a year and best shipping/sell-through quarter in a year – Best PaperWorks Desktop quarter in history – Sales, technical support, R&D, marketing organizations integrated – New point releases delivered • PaperWorks – Up to 50% OCR accuracy improvement and more robust PDF support • ShareScan – Up to 50% OCR accuracy improvement for searchable PDF, added “Convert to Word/Excel” Features 11
  12. 12. Nuance + eCopy = Winning Combination • Increasing the Solution Value of MFP Scanning – Scanning still not mainstream – productivity and cost savings benefits are not yet universal – Nuance and eCopy will turbo-charge MFP industry by filling gaps to deliver universal benefit via MFP solutions • Combines Best of the Best – Puts most accurate core technology, superior ease-of-use and user experience, best desktop and server, and most connectors under one solution partner • Unrivaled Resources for MFP Channel Partners – Largest dedicated team for MFP OEM and channels for solutions sales, pre/post sales support, professional services and customer service – North America, EMEA and Asia! • Expanded Reach for Desktop Solutions – Adds valuable Nuance PDF Converter Professional, OmniPage and PaperPort desktop products to enhance the solution offerings for MFP OEM and channels 12
  13. 13. Nuance - Global Reach 6,000 Strong PAN-EUROPEAN NORTH AMERICA ASIA-PACIFIC 500 + Imaging Software Professionals in 12 Countries 13
  14. 14. The #1 Partner Program • Industry's most extensive program for connecting MFPs to business applications and workflows • ShareScan and ShareScan SDK enhanced to support Document Imaging Services • SDKs available for both MFP-based and desktop applications • NEW - OmniPage SDK #1 OCR/Scanning Toolkit – Includes PDF, LFR Forms & TTS SDK 14
  15. 15. eCopy Professional Services • Incubator and Back-up – Customization Scoping • Functional Design • Cost Estimates • Statements of Work – Custom Development Business • Connectors Problem • Workflows • Database integration – Enhanced Value • Document Services Results • ID Services 15
  16. 16. Nuance Professional Services Requirements • Requirements Specifications Document • Weekly Status Reports (Project Duration) • High Level Call Flows • Updated Project Plan (Each Phase) • Persona Requirements Document Design • Sample Dialog Document • Data Interface Design • Persona Design Document • Systems Architecture • Skeletal UI and Full UI • Test Plan Document • Codeless Prototyping Implementation • Test Data Request Document • Code • Test Cases • Usability Study Report Testing • QA Builds • QA Testing Results • Installation Guide & Release Notes Typical Project Team Deployment • Production Build • Account Manager • QA Lead • Deployment Guide • Project Manager • QA Testers • Vertical SME • Developers Optimization • UI Lead (Designer) • Speech Engineer (Tuning) • Call Detail Record • Technical Lead (Architect) • Build Manager • Tuning Reports • Post Tuning Analysis • Customer Approved Changes 16
  17. 17. Unique Partnerships • Microsoft Gold Certified Partnership Level – Nuance on Windows 7, Office 2010 and SharePoint Design Review Group • Microsoft Joint Development – MODI – Office 2007 XML Formats Nuance and Microsoft Collaborate to Bring PDF to Word Conversion Capabilities to Millions of Microsoft Office – PDF to OmniForm System Users – PDF for Office Microsoft Develops Office 2007 XML Export Connectors • Unmatched SharePoint for Nuance Products Connectivity Microsoft Licenses OmniPage OCR for Office and SharePoint – Microsoft Porting Lab and Resources Nuance First to Support Vista and Windows 7 with Desktop PDF – SharePoint 2-Way connectivity for Server and Desktop 17
  18. 18. Unique Nuance Position – Everything Under One Roof Core Technologies Desktop Applications ISV Penetration MFP Platform OmniPage SDK -OCR, IMR, OMR - LFR, Barcode - PDF/MRC, PDF Normal - Conversion, XPS - SET eCopy SDK - Connectors - Document Services - MFP GUI - <Speech/TTS> Store/Search NLP SDK - Unstructured - Document Classification - Healthcare Records Speech/TTS SDK’s Predictive Text SDK’s 18
  19. 19. eCopy MFP Solutions Portfolio from Nuance eCopy ScanStation eCopy ShareScan eCopy PaperWorks for Scanners & MFP Embedded MFP Desktop • eCopy ShareScan Suite – Enables document scanning and workflow from the built-in touch screens on multifuntion printers (MFP) • eCopy ScanStation – Complete scanning station that is added to network scanning devices that lack touch-screen capabilities • eCopy PaperWorks Desktop – Robust electronic paper desktop application for document assembly and document workflow to enterprise applications 19
  20. 20. Ready for Acceleration • Nuance has the scale and leverage needed to support global MFP solutions • eCopy succeeded in establishing a leading position • Nuance acquired eCopy at an opportune time – MFP’s are ready for document automation solutions – Enterprises are ready for document automation solutions – Nuance is uniquely tooled and able to drive document automation solutions with our MFP partners 20
  21. 21. Canon-Nuance Partnership for Success Dennis Amorosano Canon USA Senior Director Solutions Marketing & Business Support February 2010 21
  22. 22. Expanding from Print to Productivity [Thinking Beyond Scan to Email] Dennis Amorosano Sr. Director Solutions Marketing & Business Support Production Systems Divisions
  23. 23. Information Tasks: Time Spent in Enterprise per worker Avg, hour per Cost of Information Tasks worker per week 13 1 Year + 8.8 1,000 Employees = $6M Loss 8.1 due to cost of Information Tasks 6.4 6.2 Knowledge workers 6.0 spend a lot of time communicating/ 5.2 collaborating Information with team or customer 4.4 using PC network rather than thinking or 4.0 making their business decisions. 3.7 Source: IDC. Hidden Costs of Information Work: A Progress Report. May, 2009. Doc # 217936
  24. 24. A Long-Term Partnership * * * 1996 2000 2003 2004 2005 2007 2008 USA Europe Japan Singapore India South Canada Hong Kong Canon America Electronics Malaysia Australia Indonesia 24 eCopy Confidential 2/19/2010
  25. 25. A Valued Relationship • Nuance is #1 selling software product worldwide for Canon • Premier capture combination for businesses looking to move beyond scan to email and optimize repeatable business processes • 100,000+ Nuance / Canon customer installations • Strong working relationship with all Canon entities worldwide • Pioneered software and services sources of revenue for Canon’s distribution channels • Educated channel on scanning and solution selling • Recognized by analysts as the ‘BEST’ partnership in the industry • Continue to establish “Best Practices” in distributed scanning and document workflow
  26. 26. Canon & eCopy Customers North America
  27. 27. Canon & eCopy Customers Europe
  28. 28. Products • Broadest external and embedded scanning solution across MFPs and scanners • Rapid end-user adoption, due to ease-of-use • Broadest library of applications connectivity • Award winning combination • Established the defacto standard for MFP based document distribution
  29. 29. Robust Compatible Product Line 29
  30. 30. Scanning’s Historical Use Case 30
  31. 31. What is the Future of Scanning? Canon and Nuance are ahead of the curve Personalization and Business Process Automation Security and Next Generation Connectors eMail Second Generation Scan to File First Generation
  32. 32. The Value of Personalization I need to import medical supplier Medical invoices that were sent via fax or Supplier by mailInvoice our system to submit into payment. Insurance Forms Server CertainPatient information such as Admit vendor name or invoice number need to be searchable upon import. How can I do this? Benefits • Increased Accuracy and Payment Timeliness • Convert Paper-based documents into useful information • Streamline account payable process • Instant access to information for collaboration • Improved search and retrieval of documents
  33. 33. Enhancing Capture at the Desktop Annotate, Merge, Capture & Route Process & Store Index & Integrate • Complementary desktop application for scanning hardware • Enables users to work with scanned output prior to or after storage within a back-end system • Allows “2-way” document entry (with indexing) into elite back-end systems via eCopy solutions
  34. 34. Personalization for any Industry General Healthcar Financial Education Legal Manu- Business e/ Medical Services facturing Invoice Patient New Enrollment Case Engineering Processing Admittance Customer Applications Management Change Sign Up Orders Expense Patient Mortgage Financial Aid Client Project Report Records Processing Packages Records Collaboration Processing Management Management Resume Insurance Loan Student Contract Supplier Management Payment Processing Records Management Management Processing Management …. And more ….
  35. 35. Nuance Connectors • Native integration between ShareScan and back-end applications • Scan and send paper documents to business applications in one step • Authenticate users to create audit trails and customized views based on credentials • Configure to meet business needs 35
  36. 36. Nuance Services Database, Network Workflow, Storage • Services modify, enhance or or Enterprise E-Mail Application or Fax classify a document image – OCR, file naming, file type, encryption, activity tracking, Bates Stamping, etc. – Document accounting codes CONNECTOR for cost recovery • Define services based on specific document workflow(s) • Deliver automated workflow processes – personalized to Services the end user and organization 36
  37. 37. Re-defining the Value of Scanning Standard Services Advanced Services • Scan to E-mail • Personalized Device Access • Scan to Folder • Simplified Single • Scan to Desktop Click Operation • Scan to • Advanced Image Processing at the Repository Device • Document Type Drive Workflows • Improved Employee Effectiveness
  38. 38. Driving a New Standard Personalized Access Upstream Image Processing Simplified Workflow Knowledge Worker Effectiveness
  39. 39. THANK YOU
  40. 40. The Network MFP 2010: Document Solutions for Every Office, Every Office Worker February 2010 40
  41. 41. Today - Document Distribution #1 Rationale Enterprise environment Accounting Dept Front-office Scanning HR Dept Ad-hoc Scanning Production Scanning Legal Dept •Secure Distribution/Audit •Scan to Desktop •Scan to Repository 41
  42. 42. Today - Department Workflow Solutions Small business environment Front-office Scanning Sales Dept Accounting Dept •Specialty workflows •Custom Forms Processing •Custom Connectors 42
  43. 43. What has Limited “eCopy”-type Solutions? Specialty Batch Niche Centralized PRODUCTION Capture BUSINESS PROCESSING Measureable ROI (Invoice, Data, Classification) Ad-Hoc Capture Personal, Ad-hoc Every Office Distributed Worker 43
  44. 44. eCopy as the MFP Solution Platform Specialty Batch Niche Centralized PRODUCTION Capture BUSINESS PROCESSING Measureable ROI (Invoice, Data, Classification) Office Ad-Hoc Capture Productivity Personal, Ad-hoc Every Office Distributed Worker 44
  45. 45. 1) Document Distribution Drives Platform Deployment Enterprise environment Accounting Dept Front-office Scanning HR Dept Ad-hoc Scanning Production Scanning Legal Dept •Secure Distribution/Audit •Convert to Word, Excel •Scan to Desktop •Scan to Repository 45
  46. 46. 2) Document Services Drives Department Productivity Enterprise environment Accounting Dept Front-office Scanning HR Dept Ad-hoc Scanning Production Scanning •Repeatable Legal Dept •Profitable •Low TCO •Turnkey Document Services •Rapid Forms Solution Development •eCopy as the platform for all ISV’s •Backed by training, Pro Services 46
  47. 47. 3) Platform Connects Front Office to Enterprise/Cloud Enterprise environment Cloud Services Accounting Dept Front-office Scanning HR Dept Ad-hoc Scanning Enterprise Applications Legal Dept 47
  48. 48. MFPs Are Ready for Document Processing • Open Touch-screen and Server Architectures – Most offer base set of APIs to manually access device functionality • Image acquisition • Interface control • Device control –New device hardware “Ready” • Significantly more processing capabilities – e.g., Canon IR Advance • Larger touch screens • Connectivity to “anything” on network 48 October 2008 48
  49. 49. eCopy ShareScan – The MFP Solution Platform Dealer Services Professional Services eCopy eCopy eCopy eCopy 3rd Party Solution Solution Solution Solution eCopy Pack for Pack for Pack for Pack for Solution Hospital Invoices Receipts Legal Packs eCopy Administrator Admissions eCopy Document 3rd Party Services SDK Document Services eCopy Connector Services & SDK eCopy Document Conversion Services eCopy Document Distribution 49
  50. 50. Document Services February 2010 50
  51. 51. The Network MFP 2010: Document Solutions for Every Office, Every Office Worker February 2010 51
  52. 52. eCopy ShareScan MFP Scanning Platform DESKTOP DISTRIBUTED DISTRIBUTION FRONT-OFFICE SCANNING eCopy ShareScan® Unique Connectivity to Desktop Workflow Document Assembly Document Conversion PDF Collaboration Desktop>>ECM>>WFlow 52
  53. 53. eCopy ShareScan MFP Scanning Platform Document Management DESKTOP DISTRIBUTED DISTRIBUTION FRONT-OFFICE SCANNING Cost Recovery eCopy ShareScan® E-Mail Fax Server Information Management BUSINESS ENTERPRISE CONNECTIVITY 53
  54. 54. eCopy ShareScan MFP Scanning Platform DESKTOP Document Services DISTRIBUTED DISTRIBUTION SDK Plug-In FRONT-OFFICE SCANNING AUTOMATIC eCopy DOCUMENT PROCESSING ShareScan® BUSINESS ENTERPRISE CONNECTIVITY 54
  55. 55. eCopy ShareScan – The MFP Scanning Platform Document Services SDK Plug-In Document Management eCopy ShareScan® Cost Recovery E-Mail Fax Server Information Management 55
  56. 56. MFP Document Solutions for Every Office Worker • MFP Devices (i.e. Canon IR Advance) have set the stage for enterprise document automation solutions • eCopy Document Services will accelerate department and enterprise adoption – Today – Conversion Services included; OmniPage SDK LFR/Forms – Next 6 months – Semi-structured, Healthcare, Legal, Invoices • Nuance is uniquely positioned to establish “The MFP Solution Platform” – Leading core technology, desktop and eCopy solution – Global reach, broad ISV and hardware partnerships – A solution, partner and customer portfolio that transforms “Ad-Hoc Capture” into high-value document automation solutions 56
  57. 57. THANK YOU! 57
  58. 58. 58
  59. 59. WELCOME Nuance and Analysts Jerry Blaine CEO & Founder JBlaine@myLDI.com
  60. 60. 2010 LDI’s 10 Year Anniversary of Unparalleled Growth In The Digital Office Technology Industry
  61. 61. HOW LDI COMPETES IN A DOWN ECONOMY Concentration On LDI Core Strengths • Efficient, Accessible Management and Sales Structure • LDI’s Independent Status • Integration of Technology • Color Graphic Expertise Incorporating Print Production and Variable Data Applications • National Fleet Management Programs • Managed Print Services Platform Including eEco Audit Team To Promote Green & Sustainability
  62. 62. WHAT LIES IN THE FUTURE FOR LDI • Continuing Investment in the People and the Strategies That Have Given LDI Double-Digit Growth For 9 Out of the Last 10 Years • Continued Participation with the Strategic Manufacturer and Technology Partners that Provide the Digital Office Technologies Greatest Innovation
  63. 63. Technologies to Watch Chris Strammiello Vice President, Marketing & Product Strategy February 2010 63
  64. 64. eCopy ShareScan – The MFP Solution Platform eCopy eCopy eCopy eCopy 3rd Party Solution Solution Solution Solution eCopy Pack for Pack for Pack for Pack for Solution Hospital Invoices Receipts Legal Packs Admissions eCopy Document 3rd Party eCopy Administrator Services SDK Document Services eCopy Connector Services & SDK eCopy Document Conversion Services eCopy Document Distribution 64
  65. 65. Driving Information in New & Exciting Ways Document Services • Forms processing and automation • Paper search • Search, highlight, print • Scan to eBooks Improved Experiences • “OnStar” for your MFP • Text to speech • Predictive input • Sign at the device 65
  66. 66. Document Service – Automated Forms Processing • Rapid deployment of • 50%-80% time automated data savings; fast ROI capture • Automatic searchable • Turn-key processing PDF archive for invoices and • Connects to Intuit, freeform recognition SAP, Oracle 66
  67. 67. New York City Housing Authority — Forms Processing for the Office Worker ORACLE SIEBEL Submit Paper OCR Change Form John Smith ? Tenant #123 Tenant #123 DATA AVAILABLE TO HQ IN REAL-TIME Number of Update Dependents 67
  68. 68. Document Service - Search & “Destroy” Automated redaction or highlighting Select Enter Scans Highlighted or Destination Text String Document Redacted PDF APPLICATIONS: Avoid reading the entire document. Just read what’s pertinent. Find and redact a name. 68
  69. 69. Document Service -- Search, Highlight, Print Search & Browse Enter Finds Select Prints Print Button Repository Location Text String Documents Documents Highlighted • Search & print button • Finds documents that match • Browse to repository location – • Select documents or sections for print SharePoint, DMS, etc. • Prints documents with highlighted • Type in text string text string 69
  70. 70. Document service – eBooks • Amazon Kindle, Apple iPad, Sony Reader, Barns & Noble Nook, etc. • Extending these devices for business documents • Already can read PDF, but it’s really difficult • Converted to native format for a better reading experience • Transformed to audio through nuance text to speech MFP to eBook 70
  71. 71. Document Services – Cloud Gateway • Connect MFP to point solutions or complete SaaS apps • Nuance Cloud Services and all 3rd party cloud services MFP Cloud 71
  72. 72. PDF Reader Conversion Server 1 With PDF file open in Reader select the 1 View as Word option. Your file will be securely uploaded to NuancePDF.com, the document conversion server. 2 Select the type of file you want your PDF converted to. Choose from Word, Excel, RTF and WordPerfect. 3 Enter the email address for delivery. Click Go. Your converted file will be delivered to the address provided. Nuance PDF Reader After clicking 2 3 “Go” the user will be presented a Thank you page with Upgrade offer for Pro Nuance Document Conversion Server (DCS) 72
  73. 73. Improving MFP User Experience February 2010 73
  74. 74. Speech – Authentication, Command & Control “Maria Dengrine…” “e-mail to …” • Voiceprint “Place…” “Highlight…” “For e-mail press…” “Load button” Authentication – Identify yourself to the 0123456790 network 0123456790 – Multiple authentication 0123456790 inputs improve security – Reduce data entry when replacing typing • Voice command & control – Select a connector – Select meta data 74
  75. 75. Speech – Engagement & Distribution Instructions Audiobook • User Experience – Accessibility – Instructions step by step, keeping the control panel – “Onstar for the MFP” • Drives down service costs • Scan to Audiobook – Automates the podcast – Extends document distribution and consumption 75
  76. 76. Innovative Solutions at the Key Press Level SMART KEYPAD: Accelerated Navigation With just a few key presses or screen touches users can… …Input words (e-mail messages, cover pages, keywords) …Find things fast (settings, contacts, email addresses) …Launch applications (e-mail client, fax application, scanner…) 76
  77. 77. 77

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