Management Information System on Hero Moto CorpDATE OF Preastiton:- 20 July 2012SUBMITTED BY:- SUBMITTED To:- Dr.Vishal Khasgiwal Brijesh mourya Neeraj joshi PGDM 3rd Trimester
COMPANY PROFILEHero Moto Corp formerly Hero Honda is a motorcycle and scootermanufacturer based in India. Hero Honda started in 1984 as a joint venture between Hero Cycles of India and Honda of Japan. Thecompany is the largest two wheeler manufacturer in India. In 2010,When Honda decided to move out of the joint venture, Hero Groupbought the shares held by Honda. Subsequently, in August 2011 the company was renamed Hero Moto Corp with a new corporate identity. Hero Moto Corp now supplies motorcycles through more than 500 dealers and 700 service points, institutions, and overseas customers.
SUPPLIER & CUSTOMER RELATIONSHIP MANAGEMENT Processing Orders Manually2. TRANSACTION PROCESSING SYSTEMS MANAGEMENT INFORMATION SYSTEMS
Hero Moto Corp had been using the my SAP, ERP solution for its core applications until the companycontinued to enter its customer orders manually – using a portal to communicate with suppliers. They used toreceive orders from dealers in the form of spreadsheets,e-mail, and phone calls. It took a few days to bring in thecustomer orders and consolidate them. They also had to deal with incorrect deliveries from vendors when they sent either less or more than the scheduled quantity.For example, they might have ordered 100 units but the supplier delivered 110. This kind of error would slowdown the receiving station while their people would seek approval for receiving the extra quantity.
Recommendation:-The company needs to tap the export marketmore efficiently as India has great potential ofbecoming the hub of manufacturing-Can usethe distribution channel of Kawasaki and KTMfor foreign market.
After differentiation company has notgiven the good product so that decreesthe company market share and view ofMIS the company is improve thetechnology in our bike like:- given moremalaise bike.