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Design innovation: 10 ways to improve the learner experience

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http://www.brightwave.co.uk/emosaic

However, innovation is not always about major technological advancements that disrupt the status quo.

James Cory-Wright, Head of Learning Design at Brightwave, demonstrates how it's often the butterfly moments, the little design innovations, that make the biggest difference. 10 design innovations that have built unstoppable momentum.

Published in: Business, Education, Technology
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Design innovation: 10 ways to improve the learner experience

  1. 1. <ul><li>Battle of the beards </li></ul>
  2. 2. Design innovations: 10 ways to improve the user experience Originally presented by James Cory-Wright Learning Technologies, London, January 2012 www.brightwave.co.uk © Brightwave Limited
  3. 3. <ul><li>Innovation in e-learning </li></ul><ul><li>Technology-led? </li></ul><ul><li>Design-led? </li></ul>
  4. 4. <ul><li>Technological innovation for its own sake risks losing sight of the user </li></ul>
  5. 5. <ul><li>Design can keep us closest to the user </li></ul>
  6. 6. <ul><li>“ Form ever follows function.” </li></ul><ul><li>Louis Sullivan </li></ul>
  7. 7. <ul><li>Design innovations: 10 ways to improve the user experience </li></ul>
  8. 8. <ul><li>Butterfly moments </li></ul><ul><li>The little flights of imagination </li></ul><ul><li>that bring the biggest </li></ul><ul><li>benefit to our to </li></ul><ul><li>our end-users. </li></ul>
  9. 9. <ul><li>Incremental innovation – </li></ul><ul><li>little ideas on the back of big projects </li></ul>
  10. 10. <ul><li>Battle of the beards </li></ul><ul><li>versus </li></ul><ul><li>Evolution or revolution? </li></ul>
  11. 11. <ul><li>Butterfly moment 1 </li></ul><ul><li>Reflect the user </li></ul>
  12. 12. Learning solutions we’ve developed with our clients
  13. 13. Learning solutions we’ve developed with our clients
  14. 14. Learning solutions we’ve developed with our clients
  15. 15. Learning solutions we’ve developed with our clients
  16. 16. Learning solutions we’ve developed with our clients
  17. 17. Learning solutions we’ve developed with our clients
  18. 18. Learning solutions we’ve developed with our clients
  19. 19. Learning solutions we’ve developed with our clients
  20. 20. <ul><li>Butterfly moment 2 </li></ul><ul><li>Respect the user </li></ul>
  21. 21. <ul><li>Portal style courses </li></ul><ul><li>Self-directing </li></ul><ul><li>User-led </li></ul><ul><li>Flexible </li></ul><ul><li>Exploratory </li></ul>
  22. 23. Learning solutions we’ve developed with our clients
  23. 24. Learning solutions we’ve developed with our clients
  24. 25. Learning solutions we’ve developed with our clients
  25. 26. <ul><li>Butterfly moment 2 </li></ul><ul><li>Respect the user </li></ul>
  26. 27. <ul><li>Butterfly moment 3 </li></ul><ul><li>Re-purpose </li></ul>
  27. 28. Learning solutions we’ve developed with our clients
  28. 29. <ul><li>Butterfly moment 3 </li></ul><ul><li>Re-purpose (with a twist) </li></ul>
  29. 30. <ul><li>Butterfly moment 4 </li></ul><ul><li>“ Resources not courses” </li></ul>
  30. 31. Learning solutions we’ve developed with our clients
  31. 32. <ul><li>Butterfly moment 4 </li></ul><ul><li>“ Resources not courses” </li></ul>
  32. 33. <ul><li>Butterfly moment 5 </li></ul><ul><li>Reach the people </li></ul>
  33. 35. <ul><li>“ Less emphasis on knowledge acquisition more on the creation of support networks that can provide knowledge.&quot; </li></ul>
  34. 36. Learning solutions we’ve developed with our clients
  35. 37. Refreshers – performance support
  36. 38. Threads
  37. 39. Threads
  38. 40. Threads
  39. 41. Threads
  40. 42. <ul><li>Top-up tests on the mobile </li></ul>
  41. 43. <ul><li>Butterfly moment 5 </li></ul><ul><li>Reach the people </li></ul>
  42. 44. Butterfly moment 6 (a) Make it easy on yourself!
  43. 45. <ul><li>Butterfly moment 6 </li></ul><ul><li>Re-invent the e-learning </li></ul><ul><li>screen </li></ul>
  44. 46. <ul><li>Butterfly moment 7 </li></ul><ul><li>Re-purpose good stuff that inspires you </li></ul><ul><li>(and your users) </li></ul>Learning solutions we’ve developed with our clients
  45. 47. <ul><li>Butterfly moment 8 </li></ul><ul><li>Evolve </li></ul>
  46. 48. Learning solutions we’ve developed with our clients
  47. 49. Learning solutions we’ve developed with our clients
  48. 50. Learning solutions we’ve developed with our clients
  49. 51. Learning solutions we’ve developed with our clients
  50. 52. Learning solutions we’ve developed with our clients
  51. 53. Butterfly moment 9 Remember what the user needs from your design
  52. 54. <ul><li>10 ideas for innovation </li></ul><ul><li>Reflect your users </li></ul><ul><li>Respect your users </li></ul><ul><li>Re-purpose successful formulas (with a twist) </li></ul><ul><li>Resources not courses </li></ul><ul><li>Reach the people </li></ul><ul><li>Reinvent the e-learning screen </li></ul><ul><li>Re-purpose good stuff that inspires you </li></ul><ul><li>Revolve </li></ul><ul><li>Remember what the user needs from your design </li></ul>Summary
  53. 55. <ul><li>10 ideas for innovation </li></ul><ul><li>Reflect your users </li></ul><ul><li>Respect your users </li></ul><ul><li>Re-purpose successful formulas (with a twist) </li></ul><ul><li>Resources not courses </li></ul><ul><li>Reach the people </li></ul><ul><li>Reinvent the e-learning screen </li></ul><ul><li>Re-purpose good stuff that inspires you </li></ul><ul><li>Revolve </li></ul><ul><li>Remember what the user needs from your design </li></ul><ul><li>Revolutionise! </li></ul>
  54. 56. <ul><li>Butterfly moment 10 </li></ul><ul><li>Users “want learning to be </li></ul><ul><li>interactive, student centred, </li></ul><ul><li>authentic, collaborative and </li></ul><ul><li>on-demand”. </li></ul>
  55. 57. <ul><li>e-mosaic </li></ul>
  56. 58. <ul><li>e-mosaic </li></ul>
  57. 59. Download our free green paper E-mosaics: Agile learning for the workplace www.brightwave.co.uk/emosaic www.brightwave.co.uk © Brightwave Limited

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