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Total learning: informal learning driving new learning culture at Tesco Bank

Informal learning driving new learning culture at Tesco Bank by Dave Buglass, Head of Organisational Capability and Development, Tesco Bank.

Is it the start of the end for L&D? Tesco Bank is addressing this fundamental shift in learning and L&D's relationship to the business. Dave shares how new starters joining the business will be learning in the future and how Tesco Bank is meeting their needs.

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Total learning: informal learning driving new learning culture at Tesco Bank

  1. 1. Building Our Bank! Dave Buglass @davebuglass43
  2. 2. At the heart of our culture – which will be underpinned by our values – will be the imperative that we are led by the needs of our customers. Benny Higgins Chief Executive, Tesco Bank
  3. 3. HR here today... Learning and Development Talent Recruitment Policy and Governance Business Partners Employee Engagement Reward
  4. 4. turnover absence tribunal performance management discrimination down-sizing skills shortage redundancy fired bullying misconduct morale theft grievance violence dispute strike stress disciplinary
  5. 5. HR as marketeers Business Consults Story tellers Digital Adoption and Access of Information Workforce planning, big data
  6. 6. Our Leadership Framework
  7. 7. Our Leadership Framework
  8. 8. Academy Online – Learning Hub
  9. 9. Academy Online – Catalogue Curation
  10. 10. Tessello – Graduate Onboarding
  11. 11. Learning in the workflow
  12. 12. Are we using it?
  13. 13. Colleagues as consumers
  14. 14. Colleagues as consumers
  15. 15. Colleagues as consumers
  16. 16. Access 'Header & Footer' on Insert ribbon to edit What’s Next!
  17. 17. Access 'Header & Footer' on Insert ribbon to edit What’s Next!
  18. 18. Dave’s Four Tips! Digital no longer a device Big Data is the game changer Technology evolving faster than HR capability Colleagues as Consumers
  19. 19. Building Our Bank! Dave Buglass @davebuglass43

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