BrightStar Care recently conducted third-party market research
that showed family caregivers seek a higher standard of care for
their loved ones, but have difficulty finding it.
However, families looking for quality care also find themselves
faced with a lack of clinical quality standards within the private
duty in-home care sector. That’s why we’ve pulled together some
key qualities that families should look for to identify a qualified
In addition to a lack of clinical quality standards, a general lack of
knowledge of the industry can make it difficult to find a care
solution that makes sense.
Here are 5 qualities
families should look for
in any home care agency
they may be considering:
Operates on a 24 hours a day, 7 days a week basis as many
home care providers only operate during “regular business hours.”
Registered Nurse oversight
Provides a comprehensive health and wellness evaluation
conducted by a Registered Nurse with the expertise to craft a
personalized plan of care around a loved one’s unique interests,
personal, and healthcare needs.
Employs and oversees experienced, screened, compassionate, and
trained nurses and caregivers.
Stands by its core values and ensures that the client will get the
care they need and deserve.
Committed to care standards that are validated through a major
third-party healthcare standards accrediting body, like The Joint
Sharon Roth Maguire, MS, RN, GNP-BC, Chief Clinical Quality
Officer for BrightStar Care®, noted that families should closely
examine clinical quality when choosing an in-home care provider.
Our Clinical Quality standards give families tremendous
peace of mind that their loved ones are receiving the best of care
from qualified professionals,” Roth Maguire said. “When we talk
about ‘A Higher Standard of Care,’ we deliver on that message
with our unique best practices such as the active involvement of
our RN Director of Nursing in every client’s care, the oversight of
our direct care team by our RN who does face-to-face in-home
supervisory visits, competency testing of select caregiver skills, as
well as person-centered client reassessments and plans of care
designed to optimize client’s health and wellbeing.
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