Personal Information
Organization / Workplace
Coral Gables, FL United States
Industry
Technology / Software / Internet
Website
www.brightgauge.com
About
BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using our SaaS platform, Service Providers can generate customizable performance reports and dashboards based on their own unique data sources. No more logging in and out, toggling windows or juggling multiple platforms - BrightGauge eliminates the data silo so you can save precious time and energy. We integrate with ConnectWise, QuickBooks, ConnectWise Hosted, Autotask, Kaseya, LabTech, Tigerpaw, MaxFocus, Nex.to, Dropbox and many more.
Tags
msp
it service provider
metrics
kpis
msp growth
customer success
grow msp
client reporting
sales dashboard
msp results
sla
data driven decisions
managed service provider
service operations
service level agreement
kpi
how to hold your team accountable for their goals
technician dashboards
how to use dashboards
service management best practices
nex.to
service management excellence
msp contracts
cash flow
msp best practices
reduce churn
customer contracts
compuquip
itsp
sales process
internal metrics
identify ideal customer
key performance indicator
big data
customer success kpis
selling an msp
starting an msp
standardized sales process
how to sell an msp
how to identify your ideal customer
healthy team competition
how to simplify contracts
how to set team goals
data driven growth
how to drive growth
developing a cadence for your team
team accountability
ticket workflow
how to use data
improve operations
nucleus networks
technician utilization
support team management
calculated metrics
managed services
increase productivity
support tickets
itil
service team management
choose the right dashboard gauges
increase transparency
how to drive team competition
dashboard design mistakes
service dashboard
managing by exception
dashboard best practices
finance dashboard
drive efficiency
brightgauge dashboard features
how to increase efficiency
scorecards
forecast sales funnel
provide transparency to customers
how to manage escalation tickets
netrixit
mitigate lost billable time
sales dashboar
efficient msp operations
project dashboard
management techniques
hold team accountable
case study
measure the right kpis
how to manage technicians
msp service team
outside sales strategy
rex frank
establish kpis
psa configuration
msp operations
client facing systems
policies and procedures
10-step operations plan
annual strategic operations plan
sea level operations
rmm configuration
business operations
understand financial metrics
track leads
attract the right buyer
marketing performance
marketing
simple marketing ideas
successful customer events
educate leads
marketing approach
customer engagement
customer communication
effective marketing methods
small business marketing
generate leads
hosting business events
grow a business
msps
customer retention
client reporting best practices
customer satisfaction
csat
semi-annual business review
customer onboarding
customer success indicators
account management
lagging indicator
leading indicator
finance kpis
cash flow ratio
sales kpis
service kpis
increase profitability
revenue production
all in seat price
p&l kpis
financial metrics
kpi indicators
increase efficiency
how to improve business contract
annual contract increase
how to make a msp contract
impact of annual contract increase
long term contracts
4 pillars of business
business phases
scaling up
growing a service team
strategic planning
sales and marketing strategy
payment cycle
gross margin
support services
service delivery
referral
customer characteristics
profit
customer buckets
right customer
ideal customer
client personalities
revenue
service provider best practices
workstation disk utilization
server av protection status
workstation patch status
reports
report mapping
report template
transparency
rmm
executive summary report
client communication
server patch status
psa
sales best practices
service provider
prospecting
sales
increase closure rates
sales metrics
service contract
key sales metrics
webinar
rainmaker approach to sales
certification
certified partner
move up the stack
how brightgauge works
sample metrics
business results
metrics report
smart numbers
team sharing
dashboard
tigerpaw software
negotiating tool
drive higher profits
jobs to be done
price negotiation
understand customers
contract negotiation
vetting legitimate buyers
communications plan
sell msp
expand profitable revenue
business acquisition
growth opportunity
negotiating to sell a business
business for sale
business intelligence
business transition
ebook
preparing to sell a business
data
See more
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Personal Information
Organization / Workplace
Coral Gables, FL United States
Industry
Technology / Software / Internet
Website
www.brightgauge.com
About
BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using our SaaS platform, Service Providers can generate customizable performance reports and dashboards based on their own unique data sources. No more logging in and out, toggling windows or juggling multiple platforms - BrightGauge eliminates the data silo so you can save precious time and energy. We integrate with ConnectWise, QuickBooks, ConnectWise Hosted, Autotask, Kaseya, LabTech, Tigerpaw, MaxFocus, Nex.to, Dropbox and many more.
Tags
msp
it service provider
metrics
kpis
msp growth
customer success
grow msp
client reporting
sales dashboard
msp results
sla
data driven decisions
managed service provider
service operations
service level agreement
kpi
how to hold your team accountable for their goals
technician dashboards
how to use dashboards
service management best practices
nex.to
service management excellence
msp contracts
cash flow
msp best practices
reduce churn
customer contracts
compuquip
itsp
sales process
internal metrics
identify ideal customer
key performance indicator
big data
customer success kpis
selling an msp
starting an msp
standardized sales process
how to sell an msp
how to identify your ideal customer
healthy team competition
how to simplify contracts
how to set team goals
data driven growth
how to drive growth
developing a cadence for your team
team accountability
ticket workflow
how to use data
improve operations
nucleus networks
technician utilization
support team management
calculated metrics
managed services
increase productivity
support tickets
itil
service team management
choose the right dashboard gauges
increase transparency
how to drive team competition
dashboard design mistakes
service dashboard
managing by exception
dashboard best practices
finance dashboard
drive efficiency
brightgauge dashboard features
how to increase efficiency
scorecards
forecast sales funnel
provide transparency to customers
how to manage escalation tickets
netrixit
mitigate lost billable time
sales dashboar
efficient msp operations
project dashboard
management techniques
hold team accountable
case study
measure the right kpis
how to manage technicians
msp service team
outside sales strategy
rex frank
establish kpis
psa configuration
msp operations
client facing systems
policies and procedures
10-step operations plan
annual strategic operations plan
sea level operations
rmm configuration
business operations
understand financial metrics
track leads
attract the right buyer
marketing performance
marketing
simple marketing ideas
successful customer events
educate leads
marketing approach
customer engagement
customer communication
effective marketing methods
small business marketing
generate leads
hosting business events
grow a business
msps
customer retention
client reporting best practices
customer satisfaction
csat
semi-annual business review
customer onboarding
customer success indicators
account management
lagging indicator
leading indicator
finance kpis
cash flow ratio
sales kpis
service kpis
increase profitability
revenue production
all in seat price
p&l kpis
financial metrics
kpi indicators
increase efficiency
how to improve business contract
annual contract increase
how to make a msp contract
impact of annual contract increase
long term contracts
4 pillars of business
business phases
scaling up
growing a service team
strategic planning
sales and marketing strategy
payment cycle
gross margin
support services
service delivery
referral
customer characteristics
profit
customer buckets
right customer
ideal customer
client personalities
revenue
service provider best practices
workstation disk utilization
server av protection status
workstation patch status
reports
report mapping
report template
transparency
rmm
executive summary report
client communication
server patch status
psa
sales best practices
service provider
prospecting
sales
increase closure rates
sales metrics
service contract
key sales metrics
webinar
rainmaker approach to sales
certification
certified partner
move up the stack
how brightgauge works
sample metrics
business results
metrics report
smart numbers
team sharing
dashboard
tigerpaw software
negotiating tool
drive higher profits
jobs to be done
price negotiation
understand customers
contract negotiation
vetting legitimate buyers
communications plan
sell msp
expand profitable revenue
business acquisition
growth opportunity
negotiating to sell a business
business for sale
business intelligence
business transition
ebook
preparing to sell a business
data
See more