1. 236 Mansfield Road, Worksop, Nottinghamshire, S80 3DP
Email: bridiemaria17@hotmail.com Mobile: 07749135721
A Tourism Management Second year student of Sheffield Hallam University, who's
keen to undergo a professional and exciting placement, I am self-motivated individual
with the willingness to succeed within any given task, with strong communication skills. I am
particularly interested in customer service dynamics and the formation of leisure pursuits.
Teamwork and Leadership
• Excellent team player, as proven throughout both academic and employment challenges, I
have participated within numerous activities involving the completion of group projects,
research activities and meeting targets of customer satisfaction within a work place
• Whilst being a member of group projects, I'll ensure that all members participate equally
and that the work load is shared fairly whilst also playing my part
IT Skills
• Confident individual when using Microsoft and other involved applications including,
Microsoft Word, Microsoft Excel and Microsoft Power point, used for many years
regarding my studies
Effective Communication
• Excellent oral Communication, developed during my employment position as a sales
consultant working for a well-know organisation, in which I was assigned to correspond with
a variety of different individuals, from transactions, enquiries or advice
• Prepared several professional presentations during academic assessments, delivered to
fellow peers and lecturers and answered subsequent questions
Customer Service
• Pointed out by a professional/manager, to have an excellent customer service
during on the spot feedback whilst working for NEXT
• Work efficiently both independently or as part of a group
• Completed the unit NCFE level 2 award Resort Representatives
• Hands on experience of being the face of organisations towards the public
• Work effectively under pressure and to tight deadlines
Bridie Stevens
Key skills
Personal profile

2. Sheffield Hallam University, 2013 – 2017, BSc (Honours) Tourism Management,
Expected Grade: 2.1
Modules include:
- Operations Management
- Managing the Visitor
• Developed key understanding of managerial skills from specifically tailored modules
• Involved within a group activity, creating a realistic incentive business trip
• Began learning stage-one Spanish
Vision West Nottinghamshire College, 2011 – 2013, BTEC National Diploma Level
Thee Travel and Tourism: Distinction*, Distinction, Distinction
Modules included:
- Customer Service in Travel and Tourism
- Long – Haul Destinations
• Involved within an educational trip overseas, took part within several realistic role – play
activities for example, transfer speech, check -in procedures
All Saints RC School Mansfield, 2006 – 2011, GCSE
- English: C - RE: E
- Mathematics: C - BTEC Science: Merit
- BTEC level 2 Travel and Tourism: Distinction
NEXT Mansfield/Meadowhall Sheffield, Sales Consultant, June 2013 – June 2014
Main Duties:
• Member of the Mens Department, working along side a large group of individuals
• Cash handling/Till transactions
• Stock -taking
Ryton Street Florist, Worksop, Sales Consultant/Trainee Florist , June 2011 – March 2013
Main Duties:
• Served Customers, tailored products to requests
• Order taking
• Cash Handling
References available on request
Employment
Education 2011 – 2017
- Accounting skills for Managers
- Business Tourism
- Tour operators
- Residential study visits