© 2013 BRIDGEi2i Analytics Solutions Pvt. Ltd. All rights reserved
2
Rear-view approach will
no longer be the staple
for customer insights
professionals…they
must add predictive
capabilitie...
New technologies
are taking over survey mode
Picture source: pcmag
Increasing penetration of
unstructured
data
in surveys
Growing demand for data
visualization
beyond simple charts,
among researchers
…but survey analysis is still PRE-HISTORIC
Challenges related to survey analysis
• Solution that enables easier
analysis of data instead of
putting 1s and 2s in a chart
• Visualization of complex
relatio...
Picture source: www.geeky-gadgets.com and Apple
Time for CHANGE
Easy
Affordable
Collaborative
Deriving actionable
Insights from
surveys is now
Key driver analysis to identify drivers and understand
their impact on customer experience
Sentiment analysis to measure and understand
customer’s tonality levels
WORD CLOUD THEME CLOUD
Word and Theme clouds to quickly identify areas of
customer concerns
Banner Tables for deeper dive into the factors
influencing customer satisfaction
Multiple charts for faster analysis
Share powerful insights with stakeholders across regions
• Simple drag and drop feature to create interactive reports and ...
Automate
data to analysis to sharing
report for tracking surveys
Auto
See it in Action!
Register for a Free trial
FREE TRIAL
No credit card required
http://surveyi2i.com/register.htm
Contact U...
Upcoming SlideShare
Loading in …5
×

Customer Satisfaction and Surveyi2i

1,708 views

Published on

Rear-view approach will no longer be the staple for customer insights professionals; they must add predictive capabilities to their arsenal if they want to remain effective. Surveyi2i effectively bridges the 3 worlds – Analytics, Visualization and Automation.

Published in: Business, Technology
1 Comment
1 Like
Statistics
Notes
  • Hi Drchiao - Appreciate your inputs on Surveyi2i. However i am little surprised by your comments on the company / tool without actually using the tool. Not sure about the basis of your comment.
    We are undoubtedly a Big Data and Analytics company. However we do not claim Surveyi2i to be a big data product anywhere. Survey data analysis mostly does not need big data technology and Surveyi2i is designed to be simple analytics application helping a business user to draw necessary insights from the data without being a data scientist or programmer. Having said that, we are very open to more constructive feedback and would love to learn more to further fine-tune the app. Happy to demo the actual purpose of the app and see if it solves your real needs.
    Prithvijit Roy
    CEO, BRIDGEi2i
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total views
1,708
On SlideShare
0
From Embeds
0
Number of Embeds
19
Actions
Shares
0
Downloads
9
Comments
1
Likes
1
Embeds 0
No embeds

No notes for slide

Customer Satisfaction and Surveyi2i

  1. 1. © 2013 BRIDGEi2i Analytics Solutions Pvt. Ltd. All rights reserved
  2. 2. 2 Rear-view approach will no longer be the staple for customer insights professionals…they must add predictive capabilities to their arsenal if they want to remain effective Customer Surveys as we know it is changing Picture source: science.howstuffworks.com
  3. 3. New technologies are taking over survey mode Picture source: pcmag
  4. 4. Increasing penetration of unstructured data in surveys
  5. 5. Growing demand for data visualization beyond simple charts, among researchers
  6. 6. …but survey analysis is still PRE-HISTORIC Challenges related to survey analysis
  7. 7. • Solution that enables easier analysis of data instead of putting 1s and 2s in a chart • Visualization of complex relationships through fewer, better charts • Multiple delivery options for reports to meet needs of different audience How do I solve the analysis challenges? SOLUTION: Effectively bridging the 3 worlds – Analytics, Visualization and Automation
  8. 8. Picture source: www.geeky-gadgets.com and Apple Time for CHANGE
  9. 9. Easy Affordable Collaborative Deriving actionable Insights from surveys is now
  10. 10. Key driver analysis to identify drivers and understand their impact on customer experience
  11. 11. Sentiment analysis to measure and understand customer’s tonality levels
  12. 12. WORD CLOUD THEME CLOUD Word and Theme clouds to quickly identify areas of customer concerns
  13. 13. Banner Tables for deeper dive into the factors influencing customer satisfaction
  14. 14. Multiple charts for faster analysis
  15. 15. Share powerful insights with stakeholders across regions • Simple drag and drop feature to create interactive reports and dashboards – viewer only needs a browser • Or download and share as formatted MS PowerPoint slides
  16. 16. Automate data to analysis to sharing report for tracking surveys Auto
  17. 17. See it in Action! Register for a Free trial FREE TRIAL No credit card required http://surveyi2i.com/register.htm Contact Us apps@bridgei2i.com

×