Rate yourexperience nar dc

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PAAR's Presentation of Rate Your Experience RE Agent Survey and Review system at NAR Mid-Year Meetings.

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Rate yourexperience nar dc

  1. 1. An NAR Game Changer from Peoria Area Association of REALTORS ® and
  2. 2. <ul><li>A Game-Changer </li></ul><ul><li>PAAR FOCUS GROUP AND FACILITATOR </li></ul><ul><li>MEMBERS, AFFILIATES AND COLLEGE STUDENT </li></ul><ul><li>WHAT’S A GAME CHANGER FOR THE INDUSTRY? </li></ul>GAME CHANGERS
  3. 3. <ul><li>RATE REALTOR® </li></ul><ul><li>RATE LENDER </li></ul><ul><li>RATE HOME INSPECTOR </li></ul><ul><li>RATE ATTORNEY </li></ul><ul><li>OTHER SERVICE PROVIDERS </li></ul><ul><li>RATE YOUR EXPERIENCE! </li></ul>RATE YOUR EXPERIENCE “BORN” RATE YOUR EXPERIENCE IS “BORN”!
  4. 7. <ul><li>RATEMYAGENT.COM </li></ul><ul><li>REALESTATERATINGZ.COM </li></ul><ul><li>RATEMYREALESTATEAGENT.ORG </li></ul><ul><li>TRULIA.COM </li></ul><ul><li>ZILLOW.COM </li></ul><ul><li>REDFIN.COM </li></ul><ul><li>YELP.COM </li></ul>Real Estate Rating Systems
  5. 9. <ul><li>SUBMITTED APPLICATION TO NAR </li></ul><ul><li>SELECTED! JOY! TERROR!!!!! </li></ul><ul><li>GREGG AND MATT TO THE RESCUE! </li></ul><ul><li>STAFF AND CLAREITY DRAFTED RFP </li></ul><ul><li>DISTRIBUTED TO 5 VENDORS </li></ul><ul><li>4 REPSONDED—EXCELLENT! </li></ul><ul><li>CONTRACT DRAFTED, REVIEWED AND OFFERED TO SOFTWRE DEVELOPER </li></ul><ul><li>WORK BEGAN! </li></ul>GAME CHANGER CHALLENGE
  6. 10. Rate Your Experience is ALL about the collection of useful data!
  7. 11. Simple Survey with intuitive descriptions, an easy rating system and comments
  8. 12. With key points of the Transaction to rate and general comments, the client can tell their story! And Agents can add rebuttals!
  9. 13. Detailed Back-End Admin gives you the ability to tailor each part of the survey!
  10. 14. <ul><li>ACCOUNTABILITY </li></ul><ul><li>DO IT BETTER THAN COMPETITION </li></ul><ul><li>PAINT A “TRUE PICTURE” </li></ul><ul><li>REDUCE ETHICS CASES </li></ul><ul><li>CONSUMER EXPECTATIONS </li></ul><ul><li>AGENT/BROKER EDUCATION </li></ul><ul><li>CONTROL DESTINY! </li></ul>VALUE OF RATE YOUR EXPEREINCE:
  11. 15. <ul><li>ASSIST MANAGEMENT MONITOR AGENTS </li></ul><ul><li>VALUABLE FEEDBACK TO AGENTS </li></ul><ul><li>RISK MANAGEMENT </li></ul><ul><li>GENERAL FEEDBACK ON BROKERAGE SERVICES </li></ul><ul><li>IDENTIFY EDUCATIONAL NEEDS </li></ul><ul><li>IMPROVE VALUE PROPOSTION </li></ul><ul><li>RAISE STANDARDS </li></ul>BROKER AND AGENT REPORTS
  12. 16. <ul><li>PHASE I-MID YEAR MEETINGS </li></ul><ul><li>PHASE II AND III-SUMMER/FALL </li></ul><ul><li>NAR CONVENTION 2010 </li></ul><ul><li>OPEN FIRST TO BROKERAGES </li></ul><ul><li>PUBLIC LATER-ADEQUATE DATA COLLECTED AND QC </li></ul>TIMETABLE
  13. 17. FUTURE OF RATE YOUR EXPERIENCE <ul><li>ADDITIONAL MODULES-ENDLESS </li></ul><ul><li>CONSUMER COMPLAINTS-PROFESSIONAL STANDARDS </li></ul><ul><li>AGENT RANKING </li></ul><ul><li>CONSUMER INFORMATION </li></ul><ul><li>CUSTOMIZED BY ASSOCIATION/MLS </li></ul><ul><li>AVAILABLE AS OPEN SOURCE SOFTWARE </li></ul>
  14. 18. <ul><li>We Look Forward to Your Questions </li></ul><ul><li>and Feedback! </li></ul>

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