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The future of organizational learning

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"The Future of Organizational Learning" was prepared as a keynote presentation for the Saskatchewan Associated of Human Resource Professionals to be delivered on Sept 25, 2013.

Published in: Education, Technology, Business
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The future of organizational learning

  1. 1. The Future of Organizational Learning
  2. 2. 2 Go to: “Insert > Header & Footer” to insert your title on all slides
  3. 3. 3 “I believe… through positivity, collaboration and passion we can change our work and change our lives.”
  4. 4. 4 Go to: “Insert > Header & Footer” to insert your title on all slides
  5. 5. Fire exit procedures 1. Exit to the hallway 2. Exit to 1st avenue 3. Proceed to muster point 5 Go to: “Insert > Header & Footer” to insert your title on all slides
  6. 6. 6 Go to: “Insert > Header & Footer” to insert your title on all slides www.slideshare.com Follow on Twitter at #SAHRP0925 Join the group “The Future of Organizational Learning” on LinkedIn
  7. 7. 7 Go to: “Insert > Header & Footer” to insert your title on all slides “We spend the first three years of a child’s life teaching them to walk and speak, only to have our school systems teach them to sit down and shut up.” - Sir Ken Robinson
  8. 8. 8 Go to: “Insert > Header & Footer” to insert your title on all slides “It’s much more important to focus on what is going right with education, rather than what is going wrong.”
  9. 9. What is one thing you learned in the past 24 hours?
  10. 10. The Evolution of Learning
  11. 11. Pre-2000 Classroom Instructor-led training (ILT) 2000-2008 Classroom (ILT) E-learning Blended (E + ILT) 2008-2013 Classroom (ILT) E-learning Blended learning Collaborative Formal learning Individual focus Social learning Group focus Sources: Bersin, From E-Learning to We-Learning, The Conference Board of Canada. 1. Shifting demographics 2. The explosive rise of social media 3. Dissatisfaction with traditional organizational cultures Drivers:
  12. 12. 1. Shifting Demographics • Traditionalists (born 1925 – 1945) • Baby Boom Generation (born 1946 – 1964) • Generation X (born 1965 – 1976) • Millennial Generation (born 1977 – 1997) Generational breakdown Generations Traditionalists Baby Boomers Generation X Millennials36% 45% 17% The rise of the millennials • 50% of the workforce by 2020 Traditionalists Baby boomers Generation X Millennials Generation 2020 51% 20% 22% 6% Sources: Bureau of Labor Statistics Employment Projections.
  13. 13. Constantly connected… On a date…At the movies…During a marathon…On the big day…
  14. 14. 2. The rise of social media
  15. 15. 3. Dissatisfaction with the workplace “A move from command and control, to encourage and engage.” - Jane Hart
  16. 16. Learning 1.0 to Learning 2.0 A shift from viewing learning as a product created for learners to a collaborative and connected process involving learners. Sources: Learning and Development: 2011, The Conference Board of Canada.
  17. 17. Flat Army Pervasive Learning “The switch from a “training is an event” fixed mindset to “learning is a collaborative, continuous, connecte d and community-based” growth mindset. - Dan Pontefract - Source: Dennis Callahan
  18. 18. Imagine it is 1996, and you are presented with two business plans… - Current leader - Large and profitable - Team of highly paid professionals - A strategic marketing plan to sell to the masses - Start-up - No money or resources - All contributions are made voluntarily - Revenue is generated through donation - Source: Daniel Pink. Drive, 2009
  19. 19. Rethinking 70-20-10 70% 10% 20% Learning occurs from on-the-job experiences Learning from others Learning from formal courses Source: Robert Eichinger & Michael Lombardo, CCL.
  20. 20. Formal Learning “A self-contained learning event, occasionally scheduled, typically tracked, providing a comprehensive approach to a topic.” Informal Learning “An opportunity without conventionalism that provides guidance, inspiration, expertise and acumen typically in a non-formal environment.” Social Learning “An exchange of ideas, knowledge or information that provides initial or supplemental understanding through personal and professional networks.” 3-33: Pervasive Learning Model Source: Dan Pontefract, Flat Army 2013
  21. 21. Formal Learning “A self-contained learning event, occasionally scheduled, typically tracked, providing a comprehensive approach to a topic.” Source: Dan Pontefract, Flat Army 2013
  22. 22. Formal Learning
  23. 23. Formal Learning
  24. 24. Formal Learning
  25. 25. Informal Learning “Learning that occurs primarily spontaneously and outside of formal, designed activities.” Source: Dan Pontefract, Flat Army 2013 “Learning on demand!” “Learning at the speed of need!”
  26. 26. Informal Learning
  27. 27. Informal Learning
  28. 28. Social Learning Source: Dan Pontefract, Flat Army 2013 “Social learning can either be formal or informal, and involves learning through interactions with others.”
  29. 29. Social learning is NOT social media. Social media provides a tool through which social learning can thrive.
  30. 30. What is an enterprise social network? Enterprise social networking is an organization's use of internal social media, to connect individuals within the organization for the purpose of collaboration. • Access is restricted • Environment is open and collaborative • 92% of fortune 500 companies have implemented an enterprise social network
  31. 31. Why Enterprise Social? • Breakdown Silo’s • Drive innovation • Foster learning (informal & social) • Support a culture of collaboration
  32. 32. Use Cases for Cameco Phase One: 1. Webjams 2. Leadership alumni groups 3. Video-based learning 4. Collaborative innovation Phase Two: • Onboarding • Knowledge Transfer
  33. 33. Enterprise Social Networking
  34. 34. Video Sharing
  35. 35. A 3-33 approach to onboarding at Cameco 1 2 3 “The process of acquiring, accommodating, assimilating and accelerating new talent in alignment with our overall business strategy. - Yammer group - Specialist support - After 5, under 1 - “All about U” - “Total Rewards and U!” - “Start-up” E-learning - “Discovery Day” - New-hire Talent Portal - Youtube channel - Uranium101.com - Cameco.com Informal
  36. 36. What will learning look like in 2020? 1. The rise of gamification 2. MOOCs 3. The “flipped” classroom
  37. 37. Gamification “A business strategy which applies game design techniques to non- game experiences to drive user behavior.” Source: Gamification.org Source: @DanPontefract
  38. 38. Massive Open Online Courses (MOOCs)
  39. 39. “Flipping the classroom” “Assign the lessons as homework, and take what used to be homework and have students practice in the classroom.” - Sal Khan
  40. 40. “Itunes saved the music industry.” - Wall Street Journal • $2.4 billion worth of downloads in Q1, 2013 • Average consumer spends $40/year on Itunes • 63% of music purchases are made through Itunes • Over 25 billion songs downloaded
  41. 41. The Future for L&D: ARC ACCESS RECOMMEND CURATE Source: Brown, Conner, Pontefract. 2013.
  42. 42. “The only way to know the future, is to create it.”

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