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What’s New in Human Factors and
Interaction Design for Medical Devices
Bill Horan
Creative Director, Interaction Design
Co...
BILL HORAN
Creative Director, Interaction Design
At Bresslergroup, Bill leads our Interaction Design (IxD) team to create ...
CONALL DEMPSEY
Director of User Research
Conall has made a career out of innovation strategy — as a consultant at
Deloitte...
3 Trends
In Human Factors, IxD, and Medical
TREND #1
• Sensors
• Beacons
• Machine learning
• VR / AR
• Augmentation
• AI
• Analytics
• Data connectivity
“The assumption
that humans could
be a reliable
backup for the
system was a total
fallacy.”
-Astro Teller, Google X
Users were
quick to assume
that the error
prevention
features were
foolproof and thus
relieved them of
this cognitive
resp...
TREND #2
• Daily use
• Interaction Patterns
• Iconography
• Gestures
• Navigation Models
• Natural Language
• Connectivity
• Respon...
• Design Thinking
• Prototyping
• Test Early & Often
• Rapid Iteration
• Agile / Sprints
• Lean
• MVP
TREND #3
• Embracing new
technologies
• Incorporating
common UI patterns
& icons
• Gesture-based
interaction
• Early prototyping
• ...
• Defining critical tasks
with a more complete
view of use and users
• Stepping away from
probability
• Declaring confiden...
6 Best Practices
For Medical Product Development
1
• Balance needs of first-
time vs. power use
scenarios
• Consider walk-
through interactions
for novice and
infrequent use
• Versatile products lead
to diverse use
environments
• Usability and design
priorities differ with
use environment
• Plan...
2
3
4
Use common:
• Interaction patterns
• Iconography
• Gestures
• Navigation models
• Rapid iteration /
testing
Don’t assume:
• Viewing distance
• Viewing angle
• Display brightness /
contrast / density
• Target distance
• Target heig...
5
• Spending time with
users leads to insights
which inform design
• Design should be
tested with users,
then improved
• Use...
• Display Size
• Display Technology
• Viewing Angles
• Pixel Density
• Brightness
• Contrast
UX requirements should inform...
6
Paper
Medium Fidelity
High Fidelity
Low Fidelity
Summary + Q&A
1. Understand User Types & Environments
2. Combine Digital & Physical
3. Clarify the Human-Machine Relationship
4. Borrow ...
Questions?
Contact us!
Bill Horan
bhoran@bresslergroup.com
Conall Dempsey
cdempsey@bresslergroup.com
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
What's New in Human Factors And Interaction Design For Medical
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What's New in Human Factors And Interaction Design For Medical Slide 1 What's New in Human Factors And Interaction Design For Medical Slide 2 What's New in Human Factors And Interaction Design For Medical Slide 3 What's New in Human Factors And Interaction Design For Medical Slide 4 What's New in Human Factors And Interaction Design For Medical Slide 5 What's New in Human Factors And Interaction Design For Medical Slide 6 What's New in Human Factors And Interaction Design For Medical Slide 7 What's New in Human Factors And Interaction Design For Medical Slide 8 What's New in Human Factors And Interaction Design For Medical Slide 9 What's New in Human Factors And Interaction Design For Medical Slide 10 What's New in Human Factors And Interaction Design For Medical Slide 11 What's New in Human Factors And Interaction Design For Medical Slide 12 What's New in Human Factors And Interaction Design For Medical Slide 13 What's New in Human Factors And Interaction Design For Medical Slide 14 What's New in Human Factors And Interaction Design For Medical Slide 15 What's New in Human Factors And Interaction Design For Medical Slide 16 What's New in Human Factors And Interaction Design For Medical Slide 17 What's New in Human Factors And Interaction Design For Medical Slide 18 What's New in Human Factors And Interaction Design For Medical Slide 19 What's New in Human Factors And Interaction Design For Medical Slide 20 What's New in Human Factors And Interaction Design For Medical Slide 21 What's New in Human Factors And Interaction Design For Medical Slide 22 What's New in Human Factors And Interaction Design For Medical Slide 23 What's New in Human Factors And Interaction Design For Medical Slide 24 What's New in Human Factors And Interaction Design For Medical Slide 25 What's New in Human Factors And Interaction Design For Medical Slide 26 What's New in Human Factors And Interaction Design For Medical Slide 27 What's New in Human Factors And Interaction Design For Medical Slide 28 What's New in Human Factors And Interaction Design For Medical Slide 29 What's New in Human Factors And Interaction Design For Medical Slide 30 What's New in Human Factors And Interaction Design For Medical Slide 31 What's New in Human Factors And Interaction Design For Medical Slide 32 What's New in Human Factors And Interaction Design For Medical Slide 33 What's New in Human Factors And Interaction Design For Medical Slide 34 What's New in Human Factors And Interaction Design For Medical Slide 35 What's New in Human Factors And Interaction Design For Medical Slide 36 What's New in Human Factors And Interaction Design For Medical Slide 37 What's New in Human Factors And Interaction Design For Medical Slide 38 What's New in Human Factors And Interaction Design For Medical Slide 39 What's New in Human Factors And Interaction Design For Medical Slide 40 What's New in Human Factors And Interaction Design For Medical Slide 41 What's New in Human Factors And Interaction Design For Medical Slide 42 What's New in Human Factors And Interaction Design For Medical Slide 43 What's New in Human Factors And Interaction Design For Medical Slide 44
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Bill Horan talks new trends associated with human factors including things like how our relationship with technology is shifting, and how consumer design's influence on healthcare is accelerating. Bill goes on to discuss the six best practices for medical product development.

For more information about medical product design and to connect with Bresslergroup, visit http://www.bresslergroup.com/expertise/medical-product-design/

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What's New in Human Factors And Interaction Design For Medical

  1. 1. What’s New in Human Factors and Interaction Design for Medical Devices Bill Horan Creative Director, Interaction Design Conall Dempsey Director of User Research
  2. 2. BILL HORAN Creative Director, Interaction Design At Bresslergroup, Bill leads our Interaction Design (IxD) team to create world- class software, mobile, and integrated touchscreen experiences for our clients, often working in tandem with our research, industrial design, and engineering disciplines. Bill also writes and presents on many aspects of his multifaceted field, particularly mobile app design, problem finding, and concept development. Bill holds a Bachelor of Fine Arts in Communication Design from Kutztown University. His experience spans financial, medical, and consumer products — past clients include Neat, Comcast, PNC Bank, Pew Charitable Trusts, Roche, and GlaxoSmithKline.
  3. 3. CONALL DEMPSEY Director of User Research Conall has made a career out of innovation strategy — as a consultant at Deloitte; as Creative Catalyst for Embrace, a medical startup in a developing market; and heading up UX and product strategy for Unilife, where he gained experience working to FDA compliance requirements. At Bresslergroup he leads the user research team to unearth new, meaningful insights for clients. Conall earned a Bachelor of Science in Mechanical Engineering from the University of Illinois at Urbana-Champaign and a Master of Product Development from Carnegie Mellon.
  4. 4. 3 Trends In Human Factors, IxD, and Medical
  5. 5. TREND #1
  6. 6. • Sensors • Beacons • Machine learning • VR / AR • Augmentation • AI • Analytics • Data connectivity
  7. 7. “The assumption that humans could be a reliable backup for the system was a total fallacy.” -Astro Teller, Google X
  8. 8. Users were quick to assume that the error prevention features were foolproof and thus relieved them of this cognitive responsibility. -Bruvelo User Testing
  9. 9. TREND #2
  10. 10. • Daily use • Interaction Patterns • Iconography • Gestures • Navigation Models • Natural Language • Connectivity • Responsiveness
  11. 11. • Design Thinking • Prototyping • Test Early & Often • Rapid Iteration • Agile / Sprints • Lean • MVP
  12. 12. TREND #3
  13. 13. • Embracing new technologies • Incorporating common UI patterns & icons • Gesture-based interaction • Early prototyping • Rapid iteration
  14. 14. • Defining critical tasks with a more complete view of use and users • Stepping away from probability • Declaring confidence in device usability
  15. 15. 6 Best Practices For Medical Product Development
  16. 16. 1
  17. 17. • Balance needs of first- time vs. power use scenarios • Consider walk- through interactions for novice and infrequent use
  18. 18. • Versatile products lead to diverse use environments • Usability and design priorities differ with use environment • Plan for and test in multiple environments (focus on worst case)
  19. 19. 2
  20. 20. 3
  21. 21. 4
  22. 22. Use common: • Interaction patterns • Iconography • Gestures • Navigation models • Rapid iteration / testing
  23. 23. Don’t assume: • Viewing distance • Viewing angle • Display brightness / contrast / density • Target distance • Target height • Target stability • Environment
  24. 24. 5
  25. 25. • Spending time with users leads to insights which inform design • Design should be tested with users, then improved • User determines if the final design is functional and valuable
  26. 26. • Display Size • Display Technology • Viewing Angles • Pixel Density • Brightness • Contrast UX requirements should inform: • Graphics capability • Memory • Connectivity • Firmware • Responsiveness
  27. 27. 6
  28. 28. Paper Medium Fidelity High Fidelity Low Fidelity
  29. 29. Summary + Q&A
  30. 30. 1. Understand User Types & Environments 2. Combine Digital & Physical 3. Clarify the Human-Machine Relationship 4. Borrow Wisely From Consumer 5. Users First, Users Last 6. Get Crafty
  31. 31. Questions? Contact us! Bill Horan bhoran@bresslergroup.com Conall Dempsey cdempsey@bresslergroup.com

Bill Horan talks new trends associated with human factors including things like how our relationship with technology is shifting, and how consumer design's influence on healthcare is accelerating. Bill goes on to discuss the six best practices for medical product development. For more information about medical product design and to connect with Bresslergroup, visit http://www.bresslergroup.com/expertise/medical-product-design/

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