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NACADA Region 1: The Dustless Training Manual: Using Wikis to Get Everyone on the Same Page


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Presented at NACADA Region 1 Conference
Foxwoods, CT
March 23, 2012

PJ Dickson, Laurie Nelson, Brian Koslowski, Katie McFaddin

Brandeis University

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NACADA Region 1: The Dustless Training Manual: Using Wikis to Get Everyone on the Same Page

  1. 1. The Dustless Training ManualUsing Wikis to Get Everyone on the Same Page PJ Dickson Brian Koslowski Katie McFaddin Laurie Nelson Brandeis University © druclimb, Flickr Creative Commons
  2. 2. Today we will cover… - the advantages anddisadvantages of utilizing a wiki for paperless training- what resources/skills are required to get started- how to launch, build, and control access to a wiki © druclimb, Flickr Creative Commons
  3. 3. Who Are We?• Our Team• Our Department• Our Situation • Fast and significant turnover• Our Needs • Training for new advisors • Reference manual for current advisors © phillacombe, Flickr Creative Commons
  4. 4. “Will I Get a Training Manual?”• Institutional memory• Documentation of policies• “Omega”: The Server• Mystery notes, e.g. “Schedule meeting with committee members”• Frequent changes © phillacombe, Flickr Creative Commons
  5. 5. What Happens After Training?• Internal policies• Depth of Information • Things outside the norm • Responsibilities that only one team member has• Time savers • Email templates• Project Management © phillacombe, Flickr Creative Commons
  6. 6. Why Did We Choose a Wiki? X Paper X Google Site Wiki-Immediately dated -Available online -Available online-Not eco-friendly -Google Campus -Free-Not easy to link to -Can control access -Can control accessresources -Difficult to organize -Content is searchable-Typically one person’s -Not able to hyperlink -Designed for groupproject files without disrupting input-Hard to find info text -Dynamic
  7. 7. Edit Write  Save
  8. 8. Starting our wiki required…- $0- Minimal computer skills- 1 hour delegation meeting- 5-10 hours of individual work building and populating the pages
  9. 9. Instructions for each type of committee petition, with links to helpful documents & forms
  10. 10. Operations calendar,organized by month. Repeated projects and tasks for the office are listed by week.
  11. 11. Email templates for oft-used emails to students and instructors
  12. 12. Detailed instructions for secondary assignments (peer tutoring)
  13. 13. Wiki is fully search-able. Can search content of some pdfs.
  14. 14. To edit a page, click “Edit” in the uppercorner. The page will open for editing.
  15. 15. To create a new page, click “New Page”
  16. 16. 1. To link to a file, click “File” 2. Click “Upload Files”, select file, and choose “Link to File”
  17. 17. Benefits Collaborative Centralized Environmentally friendly Easy to update Holistic Independent of a server Communal constructivism (Virtual) Community of practice© Orin, Flickr Creative Commons
  18. 18. Limitations Some people prefer paper Limited formatting Requires universal involvement Requires frequent updating Internet-dependent Security--we don’t post student data© karmark, Flickr Creative Commons
  19. 19. Next Steps Systematize updating Expand user pool? Integrate into a training calendar Consider multimedia© isdky, Flickr Creative Commons
  20. 20. Public Username: NACADA1 Password: nacada1
  21. 21. Questions?© isdky, Flickr Creative Commons