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Samsung's 10 year incremental improvement journey with Agile by Hubert Shin

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Agile Transformation has long been a viral trend globally for years, but it has not been successful in big enterprises in Asia. On the same note, there have been attempts for ten years to bring change into our company, Samsung, but was always fruitless due to various cultural and environmental obstacles. Nonetheless, we did not give up- resulting in wave of agile transformation in 2015, leading to creation of Samsung Agile Core Team, dedicated for developing products based on agile practices. For the first time in Korea, as a big enterprise we have made the grounds for Agile breakthrough.

Formation of our Agile team is meaningful because through this we were able to overcome the environmental obstacles and strict processes of Samsung. From dependencies on numerous individual departments which have their own affinities and goals, it was not easy to break off into one whole agile team. I would like to share the practical approaches taken that led to our current team, along with how we are working to penetrate into Huge enterprise culture.

Information for Program Team:

We at Samsung SDS tried Agile transformation for over 10 years. We did fail several times and learned a lot of things through them. As a result of many efforts, exceptionally, Samsung has been gaining many meaningful progresses. This presentation might be too short to share all of these lessons, but still we want to help other big companies like us to gain good insights about bottlenecks and how to breakthrough for enterprise wide innovation based on Agile approaches.

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Samsung's 10 year incremental improvement journey with Agile by Hubert Shin

  1. 1. Are we there yet? Samsung’s 10 year Continuous improvement journey with Agile Hotel Europe, October 20th z Hubert Shin SAMSUNG SDS
  2. 2. Chief trouble maker@Samsung Agile Core Team Hubert Shin - Agile developer - Agile coach - Agile evangelist - Director of ACT - Conference chair of AKC
  3. 3. “I have never seen such a CRAZY person like you. Working for more than 10 years in a big company, and still doing Agile” Until 3 years ago
  4. 4. Agile, the continuous improvement Mike Cohn Agile Trainer and author
  5. 5. ACT@Samsung SDS https://www.youtube.com/watch?v=KwErF0kp-nA
  6. 6. “We are ACT who believe what we believe. Through Agile, we do the right thing to inspire others to build a good product, to learn more and to become better. So that we can leverage IT eco-system better in Korea” Vision@ACT
  7. 7. - Internal agile coaching - Building MVP - Building products based on co-sourcing development model - Building social impact products What we do@ACT
  8. 8. Angeltalk https://www.youtube.com/watch?v=ZjRpfmXDm1k
  9. 9. We have made continuous effort for 10+ years
  10. 10. Samsung SDS has been number one B2B IT company in Korea for past 30 years Difficult to try at the beginning
  11. 11. - Customers - Employees - Productivity & Quality Things have been changed
  12. 12. We looked at ourselves Rank based Org - Traditional top down culture - Functional silos - Many messengers
  13. 13. Let’s go back to 12 years ago
  14. 14. A template to understand better Leadership Management Employee Supportive Hostile
  15. 15. ~ ’06 Gaining trust Leadership Management Employee NONE Supportive Hostile
  16. 16. ‘07 XP Practices Leadership Management Employee A few developers tried XP practices Supportive Hostile
  17. 17. ‘08 Scrum & Kanban Leadership Management Employee One scrum team Succeeded 2 times Failed 1 time Supportive Hostile
  18. 18. ‘09 Agile, the Silver Bullet Leadership Management Employee 100+ people large scaled projects Supportive Hostile
  19. 19. ‘10 1st Official Agile Transformation Leadership Management Employee Supportive Hostile + Samsung SDS Agile experiences Samsung SDS Generic Agile DAD Trained the trainers Methodology
  20. 20. ‘11 Agile Evangelizing Leadership Management Employee Supportive Hostile Agile coaching & training Biz Transformation
  21. 21. ‘12 Focus on Growing Community Leadership Management Employee Supportive Hostile Agile community
  22. 22. ‘13 2nd Agile Transformation Leadership Management Employee Supportive Hostile Co-sourcing delivery model Reorg
  23. 23. ‘14 Agile is the Only Way Leadership Management Employee Supportive Hostile Biz Transformation + User story + Iteration
  24. 24. ‘15 3rd Agile Transformation Leadership Management Employee Supportive Hostile (PM + Designer + DEV) + 10 more Agile professional people Small team + Pair work
  25. 25. ‘16 ACT Expansion Leadership Management Employee Supportive Hostile Small team + Pair work Multiple small teams for one big project CORE: 16 à 30 EXPERIENCED: 0 à 100
  26. 26. ‘17 Agile Ramp up@Dev Office Leadership Management Employee Supportive Hostile Multiple small teams for one big project CORE: 30 à 70 EXPERIENCED: 100 à 300
  27. 27. ’18 We are Still Improving Ourselves
  28. 28. Now: Culture Bubble
  29. 29. v How much are we Agile now?
  30. 30. - We know Agile is all about continuous and incremental improvement culture - We are still trying really hard - We also want to learn from you - We are willing to help anybody if they want to take this meaningful path Samsung SDS is all Agile because
  31. 31. HOTEL EUROPE, October 20th
  32. 32. www.agile.ba THANK YOU!

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