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Booz Allen Hamilton and Market Connections: C4ISR Survey Report

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Booz Allen Hamilton partnered with government market research firm Market Connections, Inc. to conduct the survey of military decision-makers. The research examined the main features of Integrated C4ISR through Enterprise Integration: engineering, operations and acquisition. Two-thirds of respondents (65 percent) agree agile incremental delivery of modular systems with integrated capabilities can enable rapid insertion of new technologies.

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Booz Allen Hamilton and Market Connections: C4ISR Survey Report

  1. 1. © 2016 Market Connections, Inc. Booz Allen Hamilton C4ISR Survey Summary Report January 2016
  2. 2. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Contents CONTENTS 2 Executive Summary …………………………………………..….………….............................. 3 Assessing Today’s C4ISR Challenges and Concerns………………….……..………........ 4 Priorities for Implementation..………………………………………….………………………….. 10 Integrated C4ISR Through Enterprise Integration………………………………………….. 12 The Five Main Features of Integrated C4ISR………………………………………………….. 16 Objectives & Methodology…………..................................................................... 32 About Us……….................................................................................................... 37
  3. 3. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Executive Summary EXECUTIVE SUMMARY 3 • Booz Allen Hamilton partnered with government market research firm Market Connections, Inc. to assess the challenges the military faces with C4ISR and receptivity to an Enterprise Integration approach to address their concerns and challenges. • More than half of survey respondents saw interoperability across military organizations as a problem that cannot be solved without the true integration and networking of C4ISR. They also indicated an integrated approach to C4ISR would benefit their organizations. • Survey respondents cited process and budget as the top challenges of working with legacy C4ISR systems. The technology challenges respondents face are primarily related to cybersecurity modernization and technology insertion concerns. • The concept of Integrated C4ISR through Enterprise Integration especially resonates with the Air Force. Almost three quarters of Air Force survey respondents indicated Enterprise Integration would benefit them, versus just over half of total respondents. • Two-thirds of respondents agree: o Incremental delivery of modular systems with integrated capabilities can enable rapid insertion of new technologies (65%). o Designed-in cybersecurity that infuses solutions with organic unified and multi-layered defense can strengthen cybersecurity because interoperability will be designed into systems from the beginning (64%). o Government-owned, open architectures and standardized interfaces can allow a “plug and play” environment that will give wider access to commercial technologies (64%).
  4. 4. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Assessing Today’s C4ISR Challenges and Concerns
  5. 5. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM ASSESSING TODAY’S CHALLENGES AND CONCERNS 5 There are a variety of challenges and concerns military professionals face when working with traditional C4ISR systems. Please indicate on a scale of 1 to 5, how challenging the following issues are to your organization.
  6. 6. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Operational and Cultural Challenges ASSESSING TODAY’S CHALLENGES AND CONCERNS 6 There are a variety of operational and cultural challenges and concerns military professionals face when working with traditional C4ISR systems. Please indicate on a scale of 1 to 5, how challenging the following issues are to your organization. 0% 20% 40% 60% 80% 100% Ability to manage collected data Systems are not user friendly Keep pace with threats Information-sharing and interfaces among contractors Lack of interoperability Ability to connect anytime, anywhere to a network Stove-piped or standalone systems Sufficient bandwidth to exchange data and information 8% 6% 8% 6% 6% 7% 7% 8% 17% 14% 10% 13% 13% 13% 8% 10% 36% 36% 36% 34% 35% 32% 34% 30% 26% 30% 30% 28% 26% 27% 30% 31% 14% 14% 15% 18% 20% 20% 21% 21% 1 – Not at all challenging 2 3 4 5- Very challenging Average 3.49 3.50 3.40 3.42 3.40 3.33 3.34 3.22 • Over half of all respondents indicate sufficient bandwidth to exchange data and information and stove-piped or standalone systems are challenging operational issues in their organization when working with traditional C4ISR systems.
  7. 7. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Process and Budgetary Challenges ASSESSING TODAY’S CHALLENGES AND CONCERNS 7 There are also a variety of process and budgetary challenges and concerns military professionals encounter when working with traditional C4ISR systems. Please indicate on a scale of 1 to 5, how challenging the following issues are to your organization. 0% 20% 40% 60% 80% 100% Changing procurement rules and requirements Lifecycle sustainment costs Complicated acquisition process Long acquisition process Lack of funding/budgetary constraints 4% 5% 4% 4% 5% 10% 8% 6% 7% 6% 32% 29% 29% 28% 27% 32% 32% 30% 28% 28% 22% 26% 30% 33% 34% 1 – Not at all challenging 2 3 4 5- Very challenging Average 3.79 3.80 3.75 3.66 3.57 • Lack of funding/budgetary constraints and a long acquisition process are the top budgetary and process challenges respondents encounter when working with traditional C4ISR systems.
  8. 8. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Technology Challenges ASSESSING TODAY’S CHALLENGES AND CONCERNS 8 Finally, there are often technology challenges and concerns military professionals encounter when working with traditional C4ISR systems. Please indicate on a scale of 1 to 5, how challenging the following issues are to your organization. • The majority of respondents indicate cybersecurity threats are challenging for their organization. 0% 20% 40% 60% 80% 100% Systems are obsolete by the time they reach the warfighter Streamlining systems development Limited ability to modernize or insert new technologies Improving security to protect from cyber threats Cybersecurity threats 10% 6% 6% 6% 8% 10% 12% 10% 14% 11% 29% 37% 32% 32% 26% 35% 29% 34% 28% 29% 16% 16% 18% 20% 26% 1 – Not at all challenging 2 3 4 5- Very challenging Average 3.56 3.44 3.49 3.38 3.38
  9. 9. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Challenge Differences by Military Branch ASSESSING TODAY’S CHALLENGES AND CONCERNS 9 There are a variety of challenges and concerns military professionals face when working with traditional C4ISR systems. Please indicate on a scale of 1 to 5, how challenging the following issues are to your organization. • Air Force and Navy/Marines respondents indicate streamlining systems development is challenging significantly more than other DoD respondents. • Navy/Marines respondents indicate establishing and agreeing upon open, common and standard architecture and ability to effectively serve warfighter needs is challenging significantly more than other respondents. Average (1=Not at all challenging, 5=Very challenging) Total Air Force Army Navy/ Marines Other DoD Technology Challenge Streamlining systems development 3.38 3.53 3.28 3.59 2.89 Process Challenge Establishing and agreeing upon open, common and standard architectures 3.32 3.39 3.06 3.67 3.25 Operational Challenge Ability to effectively serve warfighter needs 3.20 3.30 2.99 3.48 3.00 = statistically significant difference
  10. 10. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Priorities for Implementation
  11. 11. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM PRIORITIES FOR IMPLEMENTATION 11 Related to C4ISR, which of the following initiatives are a priority for implementation within your organization in the next 12 months?
  12. 12. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Integrated C4ISR Through Enterprise Integration
  13. 13. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM 13 For the remainder of the survey, respondents kept in mind the following high-level description summarizing the key points of a C4ISR solution being offered to the military by a major government contracting firm. The intentof the C4ISR solution is to address the issues facing the defense acquisition community when designing, buying and implementingC4ISR capabilities. New Concept: Integrated C4ISR through Enterprise Integration Until recently, many C4ISR systems were designed to meet specific mission requirements, but did not take into consideration the ability to share information or interoperate seamlessly with systems outside of their mission space. As opportunities and requirements for collaboration grew, these systems were expanded and modified after they were built and fielded, typically with proprietary technology. Warfighters and the organizations that support them need “Integrated C4ISR,” in which the individual pieces are designed as part of an enterprise system from the start. Integrated C4ISR is distinguished by five major features: • Government-owned, open architectures and standardized interfaces • Agile, incremental delivery of modular systems with integrated capabilities • Collective forums that bring together operators, acquisition professionals, and engineers to support agile development of solutions that are tailored to operational and technical requirements • Designed-in cybersecurity to infuse solutions with organic, unified, and multilayered defense • Enterprise-oriented culture A major government contractor is positioned to help military organizations develop and field Integrated C4ISR through Enterprise Integration by enhancing and linking capabilities in three primary disciplines: 1) engineering; 2) strategic and tactical operations; and 3) acquisition policies and processes. INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION Introduction of the Concept
  14. 14. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM 2% 8% 36% 32% 22% 0% 10% 20% 30% 40% 1 - Not at all beneficial 2 3 4 5 - Very beneficial Concept Resonates as Beneficial to Organization 14 Concept Resonates as Beneficial INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION Though the description of the Integrated C4ISR offering is brief and high-level,we are looking for your top-of-mind reaction to the concept. To what extent does this concept resonate with you as something that could benefit your organization? • Over half of all respondents indicate the concept resonates as something that could benefit their organization. • Air Force respondents indicate the concept resonates as beneficial significantly more than other respondents. = statistically significant difference Overall Average Air Force Army Navy/ Marines Other DoD 3.66 3.95 3.54 3.59 3.36 54%
  15. 15. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM 15INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION The description of the Integrated C4ISR offering above refers to “the limits of the current C4ISR design with regard to interoperability with systems beyond a command’s own mission space.” Do you see interoperability across military organizations as…
  16. 16. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM The Five Main Features of Integrated C4ISR Through Enterprise Integration
  17. 17. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM 17 The following descriptions summarizing the five major features of Integrated C4ISR through Enterprise Integration were provided with each set of questions regarding the respective feature: Government-owned, open architecturesand standardized interfaces. Government and military organizations will shift away from proprietary, vendor-owned C4ISR systems to a truly open architecture that is simpler, modular, standards-based, common and shared and government-owned to ensure system interoperability and data integration. In integrated C4ISR, the government will own the architecture, the system, and the data. Agile, incremental delivery of modular systems with integratedcapabilities. Military organizations will shift away from the acquisition approach in which large systems are delivered all at once, after years of development. Instead, they will acquire smaller, modular systems with common interface specifications delivered incrementally by the full industry base and inject new innovations into the integrated C4ISR solution as soon as they are invented. Collective forums that bring togetheroperators, acquisition professionalsand engineers to support agile development of solutions that are tailored to operational and technical requirements. Stakeholders from the technology and engineering realm can bring in their solutions to a laboratory environment to evaluate how well they interoperate with existing C4ISR platforms, assess how well they meet the real-world operational needs of warfighters and determine the best options for maintaining quality standards while rapidly fielding the capabilities. Designed-in cybersecurity to infuse solutions with organic, unified and multi-layereddefense. Early engagement of security issues in the design process, along with control over security standards and interfaces, will enable system developers to make cybersecurity an organic feature of each networked system. Enterprise-oriented culture. In an enterprise-oriented culture, stakeholders do not think of their roles simply from a functional perspective (i.e., as a technologist, or an operator and an acquisition professional), but also from an enterprise perspective that moves them from a siloed view of the issues to networked decision making. THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION The Five Main Features
  18. 18. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM 2% 6% 41% 34% 17% 0% 10% 20% 30% 40% 50% 1 - Low utility 2 3 4 5 - High utility Would Provide Utility to the Organization Government-Owned, Open Architectures and Standardized Interfaces THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 18 To what extent would the feature of government-owned,open architectures and standardized interfaces provide utility to your organization? • Over half of all respondents indicate the feature of government-owned, open architectures and standardized interfaces would provide utility to their organization. 51%
  19. 19. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 19 To what extent do you agree with the following statements as it pertains to government-owned,open architectures and standardized interfaces?
  20. 20. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 20 To what extent do you agree with the following statements as it pertains to government-owned,open architectures and standardized interfaces?
  21. 21. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Agile, Incremental Delivery of Modular Systems with Integrated Capabilities THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 21 To what extent would the feature of agile, incremental delivery of modular systems with integrated capabilities provide utility to your organization? • Over half of all respondents indicate the feature of agile, incremental delivery of modular systems with integrated capabilities would provide utility to their organization. 2% 4% 39% 36% 18% 0% 10% 20% 30% 40% 50% 1 - Low utility 2 3 4 5 - High utility Would Provide Utility to the Organization Overall Average 3.64 54%
  22. 22. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 22 To what extent do you agree with the following statements as it pertains to agile, incremental delivery of modular systems with integrated capabilities?
  23. 23. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 23 To what extent do you agree with the following statements as it pertains to agile, incremental delivery of modular systems with integrated capabilities?
  24. 24. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Collective Forums of Operators, Acquisition Professionals and Engineers THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 24 To what extent would the feature of collective forums provide utility to your organization? • Half of all respondents indicate the feature of collective forums would provide utility to their organization. 1% 8% 40% 36% 15% 0% 10% 20% 30% 40% 50% 1 - Low utility 2 3 4 5 - High utility Would Provide Utility to the Organization 51% Overall Average 3.53
  25. 25. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Collective Forums Can… THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 25 To what extent do you agree with the following statements as it pertains to collective forums of operators,acquisition professionals and engineers? • Nearly two-thirds of all respondents agree collective forums can help develop and field systems that improve situational awareness and decision making to give warfighters unmatched superiority over current and future threats. • Air Force respondents agree collective forums can enhance delivery of innovation to the US warfighters’ technological advantage significantly more than other respondents. 0% 20% 40% 60% 80% 100% Enhance delivery of innovation to US warfighters’ technological advantage Help develop and field systems that improve situational awareness and decision making to give warfighters unmatched superiority over current and future threats 2% 3% 8% 7% 30% 28% 36% 37% 24% 25% Strongly disagree Somewhat disagree Neither agree or disagree Somewhat agree Strongly agree % Agree 62% 60% * Enhance Delivery of Innovation to US Warfighters' Technological Advantage Overall Average (1=Strongly Disagree, 5=Strongly Agree) Air Force Army Navy/ Marines Other DoD 3.73 4.01 3.66 3.54 3.54 = statistically significant difference
  26. 26. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Designed-In Cybersecurity to Infuse Solutions with Organic, Unified, and Multi-Layered Defense THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 26 To what extent would the feature of designed-in cybersecurity provide utility to your organization? • Over half of all respondents indicate the feature of designed-in cybersecurity would provide utility to their organization. 4% 6% 33% 33% 25% 0% 5% 10% 15% 20% 25% 30% 35% 1 - Low utility 2 3 4 5 - High utility Would Provide Utility to the Organization Overall Average 3.70 58%
  27. 27. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 27 To what extent do you agree with the following statements as it pertains to designed-in cybersecurity to infuse solutions with organic, unified, and multi-layered defense?
  28. 28. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 28 To what extent do you agree with the following statements as it pertains to designed-in cybersecurity to infuse solutions with organic, unified, and multi-layered defense?
  29. 29. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Enterprise-Oriented Culture THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 29 To what extent would the feature of enterprise-oriented culture provide utility to your organization? • Nearly half of all respondents indicate the feature of enterprise-oriented culture would provide utility to their organization. 4% 9% 38% 33% 15% 0% 5% 10% 15% 20% 25% 30% 35% 40% 1 - Low utility 2 3 4 5 - High utility Would Provide Utility to the Organization Overall Average 3.45 48%
  30. 30. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Enterprise-Oriented Cultures Can… THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 30 To what extent do you agree with the following statements as it pertains to enterprise-oriented culture? • Two-thirds of all respondents agree enterprise oriented cultures can strengthen collaboration among intelligence teams and warfighting units. 0% 20% 40% 60% 80% 100% Provide greater stakeholder collaboration vertically across strategic, operational and tactical levels Provide greater stakeholder collaboration horizontally across the joint services Improve prioritization of requirements to ensure that cross-organizational needs are met Strengthen collaboration among intelligence teams and warfighting units 1% 1% 2% 2% 7% 7% 4% 2% 38% 34% 36% 31% 40% 42% 41% 44% 16% 16% 17% 22% Strongly disagree Somewhat disagree Neither agree or disagree Somewhat agree Strongly agree % Agree 66% 58% 58% 56%
  31. 31. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Most Resonating Feature THE FIVE MAIN FEATURES OF INTEGRATED C4ISR THROUGH ENTERPRISE INTEGRATION 31 Which ONE of the five major concept features resonate with you the most? • Overall, collective forums resonate most with respondents. 8% 6% 14% 22% 22% 28% 0% 5% 10% 15% 20% 25% 30% None of the five resonate with me Enterprise-oriented culture Designed-in cybersecurity to infuse solutions with organic, unified, and multilayered defense Agile, incremental delivery of modular systems with integrated capabilities Government-owned, open architectures and standardized interfaces Collective forums
  32. 32. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Objectives and Methodology
  33. 33. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Objectives and Methodology 33 The main objectives for the Booz Allen Hamilton C4ISR Online Survey were to gather data from defense decision-makers and influencers to quantify agency challenges and priorities regarding C4ISR. From April 22 – May 13, 2015, 250 defense decision makers participated in an online survey that averaged 15 minutes in length Throughout the report, notable significant differences are reported. The margin of error is +/- 6% at a 95% confidence level Due to rounding, graphs may not add to 100% OBJECTIVES AND METHODOLOGY
  34. 34. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM 11% 23% 31% 35% 0% 5% 10% 15% 20% 25% 30% 35% 40% Other Department of Defense agency Department of the Navy - including the Marine Corps Department of the Air Force Department of the Army Includes:OSD, DCAA, DLA, DTRA, JCS, NSA, DFAS DISA, DARPA RESPONDENT CLASSIFICATIONS 34 Please verify the organization in the military you work for: Military Organizations Represented • A variety of defense organizations are represented in the sample, with most respondents working for the Department of the Army.
  35. 35. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM Contractor Selection and Management Involvement 35RESPONDENT CLASSIFICATIONS 23% 45% 68% 0% 20% 40% 60% 80% Executive-level oversight of programs or projects Management of contractors/consultants on programs or projects Routine interaction to accomplish work Involvement in Managing Contractors Once Hired 5% 16% 20% 26% 27% 56% 0% 20% 40% 60% 80% Final approval of firms Approval of acquisition strategy or program milestones Recommend firms and/or bids Develop contract requirements Evaluate firms and/or bids Develop operational requirements Involvement in Selecting Contractors Note: Multiple responsesallowed In which of the following ways are you or have you been involved in your organization's selection of governmentcontractor firms that provide C4ISR (command,control, communications, computers, intelligence, surveillance and reconnaissance) solutions? In which of the following ways are you or have ever you been involved in your organization's managementof government contractor firms that provide C4ISR services once the firm has been hired by your organization? • If a respondent did not have any involvement with selecting or managing government contractor firms that provide C4ISR solutions, the survey was terminated.
  36. 36. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM 7% 2% 2% 3% 4% 4% 5% 10% 11% 13% 16% 21% 0% 5% 10% 15% 20% 25% Other Acquisition Purchasing/Contracting Human Capital Finance and Budget Security Operations IT/MIS/IRM Program Management/Execution Logistics Management Engineering Executive Management/Command Operations/Administration RESPONDENT CLASSIFICATIONS 36 Which of the following best describes your role in your organization? Job Role • A variety of job roles are represented in the sample, with respondents most often describing their role as operations/administration. Examples: Investigator,Legal, Combat Force Development, Management, OrganizationalDesign
  37. 37. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM About Us
  38. 38. BOOZ ALLEN HAMILTON C4ISR SURVEY REPORT | MARKET CONNECTIONS, INC. | WWW.MARKETCONNECTIONSINC.COM 38 About Booz Allen Hamilton Booz Allen Hamilton has been at the forefront of strategy, technology and engineering for more than 100 years. Booz Allen partners with public and private sector clients across the globe to solve their most difficult challenges. Booz Allen provides an agile and open set of situational awareness tools and transformative solutions to help federal agencies and departments integrate data, systems and people across the enterprise for mission success. Through deep and holistic expertise rooted in network- centric warfare, Booz Allen allows the government to meet their cross-organizational C4ISR needs and drive out inefficiencies while optimizing cost-effectiveness. To learn more, visit www.boozallen.com/C4ISR. About Market Connections, Inc. Market Connections delivers actionable intelligence and insights that enable improved business performance and positioning for leading businesses, trade associations and the public sector. The custom market research firm is a sought-after authority on preferences, perceptions and trends among the public sector and the contractors who serve them, offering deep domain expertise in information technology and telecommunications, health care and education. For more information visit www.marketconnectionsinc.com. ABOUT US
  39. 39. MARKET CONNECTIONS, INC. | 703-378-2025| WWW.MARKETCONNECTIONSINC.COM Laurie Morrow, Research Director 703-378-2025 ext. 101 lauriem@marketconnectionsinc.com Monica Mayk, Vice President of Client Services 703-378-2025 ext. 107 monicam@marketconnectionsinc.com 11350 Random Hills Road, Suite 800 | Fairfax, VA 22030 | 703-378-2025 www.marketconnectionsinc.com 39CONTACT INFORMATION

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