7 Mantras for Scaling Up Excellence

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Scaling Up Excellence shows what it takes to build and uncover pockets of exemplary performance, spread those splendid deeds, and as an organization grows bigger and older-- rather than slipping toward mediocrity or worse-- recharge it with better ways of doing the work at hand. Bestselling author Robert Sutton and his Stanford colleague Huggy Rao devoted seven years to studying how the best leaders and teams spread constructive beliefs, behaviors, and practices from those who have them to those who need them. http://scalingupexcellence.com/

7 Mantras for Scaling Up Excellence

  1. (Or how to spread best practices throughout your organization)
  2. 1 Spread a mindset, not just a FOOTPRINT
  3. 1 Spread a mindset, not just a FOOTPRINT Running up the numbers and putting your logo on as many places as possible isn’t enough
  4. 2 Engage all the senses
  5. 2 Engage all the senses Bolster the mindset you want to spread with supportive SIGHTS, SOUNDS, SMELLS, and other subtle cues that people barely notice if at all
  6. 3 Link short- term realities to long-term dreams
  7. 3 Link short- term realities to long-term dreams Hound yourself and others with questions about what it takes to link the never-ending now to the sweet dreams you hope to realize later.
  8. 4 Accelerate accountability
  9. 4 Accelerate accountability Build in the feeling that “I own the place and the place owns me.”
  10. 5 Fear the CLUSTERFUG
  11. 5 Fear the CLUSTERFUG The terrible trio of illusion, impatience, and incompetence are ever-present risks. Healthy doses of worry and self-doubt are antidotes to these three hallmarks of scaling clusterfugs.
  12. 6 Scaling requires both ADDITION and SUBTRACTION
  13. 6 Scaling requires both ADDITION and SUBTRACTION The problem of MORE is also a problem of LESS
  14. 7 SLOW DOWN to scale faster—and better— down the road.
  15. 7 SLOW DOWN to scale faster—and better— down the road. Learn when and how to shift gears from automatic, mindless, and fast modes of thinking to slow, logical, deliberative, and conscious modes; sometimes the best advice is “Don’t just do something, stand there.”
  16. SCALING UP EXCELLENCE: GETTING TO MORE WITHOUT SETTLING FOR LESS BY ROBERT I. SUTTON AND HUGGY RAO Learn more at http://scalingupexcellence.com/

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