Mitel Virtual Solutions[1]

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  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 MCD is the single cloud ready software stream. All of the solutions in the Freedom architecture start with MCD. By “Commercial Offerings” we mean the procurement and financing model used. A Day in the Life Home Worker 03/14/11 948_4123
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801 #1 in the U.S. IP SMB market (up to 500 employees) in 2007 (Source: “InfoTrack for Unified Communications”: 2008 SMB Market Analysis) • #1 in the U.K. enterprise telephony market (sub 500 extensions) in 2008 (Source: MZA, Q4, 2008) • #2 in Canada IP communications market lines shipped in 2008 (Source: Info Track for Enterprise Communications, Q4, 2008) • #2 in U.K. enterprise IP telephony extensions shipped in 2008 (Source: MZA, Q4, 2008) • #2 in Western Europe, IP extensions shipped (sub 100 lines) in 2008 (Source: MZA, Q4, 2008)
  • Mitel Virtual Solutions 03/14/11 1014_6801 Transition from TDM PBX switching to IP Real Time O/S to Open O/S (Linux) Support for Industry std Server HW (SUN, IBM, HP) Development of SW based call control platform (MCD) Virtualization leadership (Mitel Virtual – MCD, MAS, MBG)
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 We have taken a step back at VMW and we have asked the question – what are we fundamentally about? What we are fundamentally about is making that plumbing, that complexity disappear – in the datacenter, in the cloud, in the desktop. We can do it in an evolutionary manner: we can take people from where they are today, to where they really want to be, through a series of steps. In fact virtualization is the only way to get there without doing a wholesale rip and replace, and re-writing of applications (which, by the way, no enterprise can do). We can lay out a roadmap where every step of the way delivers value in of itself while at the same time takes companies where they need to go strategically.
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 :….our vmware/mitel customer – “……we don’t spend as much time doing break/fix any more - the time savings for IT staff has allowed us to take on new projects and implement new applications”
  • Mitel Virtual Solutions 03/14/11 1014_6801 We have taken a step back at VMW and we have asked the question – what are we fundamentally about? What we are fundamentally about is making that plumbing, that complexity disappear – in the datacenter, in the cloud, in the desktop. We can do it in an evolutionary manner: we can take people from where they are today, to where they really want to be, through a series of steps. In fact virtualization is the only way to get there without doing a wholesale rip and replace, and re-writing of applications (which, by the way, no enterprise can do). We can lay out a roadmap where every step of the way delivers value in of itself while at the same time takes companies where they need to go strategically.
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 http://www.currentanalysislabs.com/h/2009/Avaya-Aura-Updates.asp
  • Mitel Virtual Solutions 03/14/11 1014_6801 Market Share Source (November 2009): http://searchservervirtualization.techtarget.com/news/article/0,289142,sid94_gci1372421,00.html http://searchservervirtualization.techtarget.com/news/article/0,289142,sid94_gci1377563,00.html
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Template for 2010 03/14/11 1063_5102
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801
  • Mitel Virtual Solutions 03/14/11 1014_6801 Mitel Template for 2010 03/14/11 1063_5102
  • Mitel Virtual Solutions[1]

    1. 1. Mitel Virtual Solutions February, 2011
    2. 2. Freedom is… A Single, Cloud-Ready Software Stream An In-Office Experience Anywhere Freedom from Walled Garden Architectures Freedom of Commercial Offerings
    3. 3. <ul><li>97% market share of F1000 </li></ul><ul><li>85% overall market share </li></ul><ul><li>40 countries with over 22,000 channel partners </li></ul><ul><li>Leader in business applications </li></ul><ul><li>> 50% growth in UC Advanced and MAS </li></ul><ul><li>90 countries with over 1,500 channel partners </li></ul>2010 Global Technology Innovator Award from VMware 2010 Frost & Sullivan Global New Product Innovation Award 2010 Tech Awards Circle Silver Winner 2010 International Business Award – Distinguished Honoree Medal 2010 Most Innovative Channel Product Award at Comms Business Awards
    4. 4. Mitel Virtual Solutions <ul><li>Consolidation of real-time voice and non-voice applications </li></ul><ul><li>Data center virtualization benefits now extended to include voice: </li></ul><ul><ul><li>Capital cost savings due to a reduction in server hardware and real estate </li></ul></ul><ul><ul><li>Operational cost savings due to reduction in power and server provisioning costs </li></ul></ul><ul><ul><li>Efficiencies in data center management such as time savings for provisioning servers </li></ul></ul><ul><ul><li>One business continuity / disaster recovery plan </li></ul></ul>
    5. 5. Mitel Business Communications Leadership Developing the Future slide Mitel | Confidential
    6. 6. Mitel Business Communications Leadership Developing the Future slide Mitel | Confidential <ul><li>Virtualization </li></ul><ul><li>Cloud Computing </li></ul><ul><li>Enterprise Applications </li></ul><ul><li>Mobile Computing & Solutions </li></ul><ul><li>Networking </li></ul><ul><li>Business Intelligence </li></ul><ul><li>Web 2.0 and Social Media </li></ul><ul><li>Collaboration Technologies </li></ul><ul><li>Security Technologies </li></ul><ul><li>Service Oriented Apps </li></ul>Gartner’s Top 10 Strategic Technologies
    7. 7. Mitel Business Communications Leadership Developing the Future slide Mitel | Confidential 85% of all virtualized applications in the world run on VMware. Gartner, December 2009
    8. 8. Business Challenges
    9. 9. Business Challenges Where IT Energy is Spent Source: VMware Fortune 100 Customers 42% Infrastructure Maintenance 30% Application Maintenance 23% Application Investment 5% Infrastructure Investment
    10. 10. Business Challenges Where IT Energy Is Spent <ul><li>Cause </li></ul><ul><li>Overwhelming complexity </li></ul><ul><li>Reliance on brittle infrastructure </li></ul><ul><li>Effect </li></ul><ul><li>>70% of IT budget just “maintaining” status quo / keeping the lights on </li></ul><ul><li><30% of IT budget goes to innovation and competitive advantage </li></ul>Source: VMware Fortune 100 Customers 42% Infrastructure Maintenance 30% Application Maintenance 23% Application Investment 5% Infrastructure Investment
    11. 11. Free Up $$$ from Maintenance to Innovation Source: VMware Fortune 100 Customer Infrastructure innovation 5% Application innovation 23% Infrastructure maintenance 42% Application maintenance 30% BEFORE AFTER Infrastructure innovation 10% Application innovation 45% Infrastructure maintenance 30% Application maintenance 15%
    12. 12. slide Mitel | Confidential
    13. 13. Success Stories <ul><li>“ Mitel is ahead of the game with their relationship with VMware – the timing is absolutely perfect. Our organization is comfortable with virtualization having proved it on the data side – now we can take the last step and bring the voice side in.” </li></ul>Rob Neil, Head of ICT and Customer Services Ashford Borough Council
    14. 14. Success Stories <ul><li>“ The combination of VMware and Mitel is very compelling for a voice virtualization solution. Mitel has a very stable voice platform and I’m confident in it’s ability. I’m very happy they went with VMware who has the most stable virtualization platform on the market. They’ve both done their homework – I’m very comfortable with deploying this solution.” </li></ul>Jim Paolicelli – IT Manager Gallagher, Flynn and Company, LLP
    15. 15. Success Stories <ul><li>“ We decided to go with Mitel because of their commitment to virtualization. Now you can roll your phone system into the same infrastructure – this is a very attractive offer allowing us to have one single disaster recovery / business continuity plan. By leveraging the fire power that exists in the data center, we can use existing resources and achieve DR/BC at a much lower cost using resources on-demand when we need them instead of having second pieces of hardware sitting idle.” </li></ul>Christopher Fox, Director of Technology, Ideal Integrations
    16. 16. Success Stories <ul><li>“ Integrating voice from our campus into our data center makes it easier for our network staff because everything is running on the same platform. Now voice is in an environment that has 24/7 backup, security, fire suppression, and remote access – if there’s an outage on the campus, everything in the data center including voice can be managed remotely due to the built in redundancy.” </li></ul>Ezra Krumhansl, IT Director Spalding University
    17. 17. Success Stories <ul><li>“ Combining the technology innovation of two market leaders, Mitel and VMware have extended the cost savings and efficiency gains from virtualization to the voice infrastructure. The joint solution – fully tested and optimized – is the first to make a virtualized voice and unified communications platform a viable option for a wide range of VMware customers, across industry segments.” </li></ul>Dave Bartoletti, Senior Analyst, The Taneja Group
    18. 18. Time Savings <ul><li>Efficiencies in data centre management </li></ul><ul><ul><li>“… rolling voice into the virtual datacenter allows budget to be redirected to investments in line of business innovations such as tools to enhance customer satisfaction and drive revenue. ” – Ideal Integrations </li></ul></ul><ul><ul><li>“… the ability to move an entire Mitel-based system to another machine with a single drag and drop in the event of a hardware failure was one of the most compelling features in VMware vSphere 4. ” – Gallagher, Flynn </li></ul></ul>
    19. 19. Business Continuity <ul><li>One plan for disaster recovery </li></ul><ul><li>“… every process we don’t virtualize means duplicate effort for maintenance, backup, and disaster recovery planning, so bringing voice inside the datacenter is a big step toward a seamless environment. ” </li></ul><ul><li>– Spalding University </li></ul><ul><li>“… moving voice into the datacenter also means we can rid ourselves of a lot of duplicate effort, such as maintaining redundant business continuity and disaster recover plans for a separate voice network. ” </li></ul><ul><ul><li>– Gallagher, Flynn </li></ul></ul>
    20. 20. 1. Capital and Operational Cost Savings Source: VMware Customer INFRASTRUCTURE COST PER APP Before VMware After VMware WORKLOADS PER ADMIN Before VMware After VMware
    21. 21. 2. Energy Savings slide Mitel | Confidential
    22. 22. <ul><li>Now real-time voice unified communications applications can be virtualized </li></ul><ul><ul><li>AND can run with other business applications on a single server </li></ul></ul><ul><li>Voice call quality is guaranteed – latency and jitter is now solved </li></ul><ul><li>Built on industry-leading virtualization platform: VMware vSphere 4 </li></ul><ul><li>Scalable solution for all SMB markets </li></ul>
    23. 23. Customer Scenario: Existing Mitel Customer (Optional) 3300 Controller Media Gateway(s) Teleworker <ul><li>Leverage existing infrastructure </li></ul><ul><li>Easy migration – no need for rip and replace </li></ul><ul><li>Resiliency </li></ul>MCD 3300 Carrier Network Firewall Router Branch Office Small Branch Office Teleworker Local voice / media gateway Router Router
    24. 24. Customer Scenario: 2 Data Centers <ul><li>Software-only solution with SIP trunking </li></ul><ul><li>VMware vSphere data center management tools </li></ul>Teleworker Carrier Network Firewall Router Branch Office Small Branch Office Teleworker Router Router
    25. 25. Virtual MAS <ul><li>Running on market-leading virtualization platform: VMware vSphere 4 </li></ul><ul><li>Hardware agnostic </li></ul><ul><li>Consolidation of real-time voice and business applications on a single server </li></ul><ul><li>Simple, centralized management across voice and data apps </li></ul><ul><li>Protection for voice and data applications </li></ul><ul><li>Flexibility / scalability </li></ul>Dedicated Hardware Hardware Agnostic Non-Real Time Apps Real Time Telephony & Business Apps Niche Virtualization Platform Industry Standard (VMware) Telephony Only
    26. 26. VMware vSphere 4 Competitive Differentiation <ul><li>Market leadership (IDC, 2009) </li></ul><ul><ul><li>VMware: 72.4% </li></ul></ul><ul><ul><li>Microsoft: 14.8% </li></ul></ul><ul><ul><li>Citrix, Ubuntu, Oracle, Red Hat: 1% </li></ul></ul><ul><li>Rate of innovation </li></ul><ul><li>Ease of integration in to existing environments </li></ul><ul><li>Ease of management </li></ul><ul><li>Scalability </li></ul>Installed Base Complex (Multiple Apps & Servers) Simple (Multi Apps, Single Server) Security, Availability, Disaster Recovery
    27. 27. Mitel Virtual Solutions vCenter Management Tools Support <ul><li>(future) – Mitel will further investigate the potential to support this mgmt option at a future date. </li></ul><ul><li>– VMware Fault Tolerance is currently limited to virtual machines no larger than one virtual CPU. </li></ul><ul><li>. </li></ul>VMware vSphere Advanced Management Capability Virtual MCD Virtual MAS Virtual MBG Virtual UCA Virtual CCS VMotion™ √ √ √ √ √ Storage VMotion √ √ √ √ √ High Availability (HA) √ √ √ √ √ Fault Tolerance (FT) 1 (future) (future) (future) (future) (future) Distributed Resource Scheduler √ √ √ √ √ Distributed Power Management √ √ √ √ √ vStorage APIs √ √ √ √ (future) Site Recovery Manager √ √ √ √ √ Virtual Appliance Deployment (Import) √ √ √ √ √ Export Virtual Appliance √ √ √ √ √ Shutdown Guest √ √ √ √ √ Snapshot (Powered Off) √ (future) √ √ √ Cloning √ √ √ √ √ Health Monitoring √ √ √ √ √
    28. 28. Mitel Virtual Solutions <ul><li>VMware Ready ™ available now! </li></ul><ul><ul><li>Virtual Mitel Communications Director (Virtual MCD) </li></ul></ul><ul><ul><li>Virtual Mitel Applications Suite (Virtual MAS) </li></ul></ul><ul><ul><li>Virtual Mitel Border Gateway (Virtual MBG) </li></ul></ul><ul><ul><li>Virtual Mitel Unified Communicator ® Advanced (Virtual UC Advanced) </li></ul></ul><ul><ul><li>Mitel Contact Center Solutions </li></ul></ul><ul><ul><li>Mitel Enterprise Manager </li></ul></ul><ul><ul><li>Virtual Contact Center Solutions </li></ul></ul>
    29. 29. Resources Available: www.mitel.com/virtualization <ul><li>Overviews </li></ul><ul><ul><li>Mitel Virtual Solutions </li></ul></ul><ul><ul><li>Virtualization Overview (for telephony audience) </li></ul></ul><ul><ul><li>UC Overview (for virtualization audience) </li></ul></ul><ul><li>Data Sheets </li></ul><ul><ul><li>Virtual MCD Overview </li></ul></ul><ul><ul><li>VMware vSphere 4 Data Sheet </li></ul></ul><ul><li>White Paper </li></ul><ul><ul><li>Voice Virtualization Technology </li></ul></ul><ul><li>Mitel / VMware Joint Press Releases </li></ul><ul><li>Case Studies </li></ul><ul><ul><li>Gallagher & Flynn </li></ul></ul><ul><ul><li>Ideal Integrations </li></ul></ul><ul><ul><li>Spalding University </li></ul></ul><ul><ul><li>Ashford Borough Council </li></ul></ul><ul><ul><li>ALM Holding </li></ul></ul><ul><ul><li>Intrasphere </li></ul></ul>
    30. 30. Thank you The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel ® and is intended solely for Mitel employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel authorizedPARTNER, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company .
    31. 31. Mitel Virtual Solutions Resource Allocation Resource Allocation Resource Reservation Virtual Appliance Virtual CPUs RAM (GB) Hard Disk Space (GB) CPU (GHz) RAM (GB) <ul><li>Virtual MCD 4.0 / 4.1 </li></ul><ul><li>SW-Based Call Control </li></ul>4 2 10 6 2 <ul><li>Virtual MAS 2.1 </li></ul><ul><li>UM </li></ul><ul><li>Conferencing / Collab </li></ul><ul><li>Remote Worker </li></ul>4 6 86 4 6 <ul><li>Virtual UC Advanced 3.2 </li></ul><ul><li>UC Desktop Client </li></ul><ul><li>Presence & Availability </li></ul><ul><li>Softphone </li></ul>2 2 30 2 2 <ul><li>Virtual MBG 6.0 </li></ul><ul><li>SBC </li></ul><ul><li>NAT </li></ul><ul><li>Teleworker </li></ul>2 2 20 6 2

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