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Oil and Gas Webinar Slides - Miltenberger Final

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Oil and Gas Webinar Slides - Miltenberger Final

  1. 1. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 1 Mobility Strategy for Oil and Gas: Coverage, Service, Security and Cost Bob Miltenberger
  2. 2. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Introduction International business is business as usual 2 Globalization increases mobilization, as well as mobile voice and data traffic. IQPC’s 2013 survey of CIOs in the Oil and Gas industry showed only 16% had implemented a global mobile strategy.
  3. 3. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Mobilizations of Data 3 Asia Pacific North America Western Europe Middle East and Africa Central and Eastern Europe Latin America Source: Cisco VNI Mobile Forecast, 2013 Exabytespermonth 2 4 6 8 10 12 2012 2013 2014 2015 2016 2017
  4. 4. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 User Needs are Not Being Met 4 Current options mean you pay more and/or change user behavior 34% of midmarket and enterprise businesses spend over $1,000 monthly per user on international mobile 50% of CIOs surveyed do not limit their employees use of mobile phones abroad. Those that do, limit the use of mobiles by: 15% spend more than $2,500 per user per month
  5. 5. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 The Productivity Gap 5 Productivity Gap Constrained Mobility for non-Locals • Customers need to stay connected when doing international business Western Europe roaming growth • Mobility is not projected to keep pace with customer needs • Gaps already exist between local behavior and international behavior 0 5 10 15 20 25 30 35 40 45 2011 2012 2013 2014 2015 2016 Voice (mins) SMS Data (MB) Usage(billions)
  6. 6. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Planning your Mobility Strategy Things we will consider and expand on today 6 Coverage Service and Support Security Cost
  7. 7. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Mobility is Driving Business Value 7 • Enterprise mobility already ranks as a top-three technology priority for energy companies 0% 10% 20% 30% 40% 50% 60% Mobile Technology Business Intelligence Cloud Computing Social Media Source: Oxford Economics Which do you believe will have the greatest positive impact on your business over the next five years? • Ongoing developments in mobile technologies are extending its value to ever-more applications and users
  8. 8. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 8 Coverage: Know Where you Go
  9. 9. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Service and Support Two Things to Consider; 9 • Personal Safety • Personnel Safety 1. Who to call from where you are. 2. Where service support is, and what can be done WHY ? Because you are responsible for:
  10. 10. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Service and Support Where do you have an SLA with your supplier?
  11. 11. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Service and Support Where do you have an SLA with your supplier?
  12. 12. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Security 12 Proprietary data unauthorized access Assured connectivity to lone workers in emergency situations Unauthorized personal usage Visibility of lone workers in emergency situations 72% 29% 28% 18% Chief concerns:
  13. 13. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Security This isn’t 1984 13 No longer just a MDM or Cloud solution protection appearing to be enough Terrorist activity and technical capabilities are very, very real Corporate strategic content protection through SIM encryption technologies are available today. Challenge your provider. Nature of remote/ 3rd world location and eavesdropping Single level encryption vs multi layer encryption
  14. 14. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Cost Not necessarily Top of The List 14
  15. 15. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Cost Ecosystem: Don’t forget that calls are two way 15 Consider costs of others reaching you: personnel in country calling back to the office friends and family calling home any call originating outside someone’s “Home Country” is can be very expensive
  16. 16. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 So what’s the Summary Impact? 16 In one of the most competitive markets in the world – Energy – it is critical that voice and data sessions connect and we can communicate: Mission Critical Information Feasibility studies, energy project contracts, licenses & leases, financing documents, off take agreements, collateral security, operations, construction & development, consents, commitments, drilling results, production outputs, completion etc. Businesses need to be constantly connected
  17. 17. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Mobility is an enabler 17 • Managing people and their assets: linking together real time information to enable faster decision making Mobility in the field enables ‘business as usual’ by: • Optimizing decision-making: as people use their mobile devices for better remote businesses access to manage processes better • Increasing use of data: in the field strategies to ensure this becomes sustainable practice
  18. 18. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Final Checklist from Today 18  Global Coverage  Superior SLA’s Globally  High Security  Cost Contained and Predictable
  19. 19. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Next time… • Device Management • Supplier Selection • Machine to Machine 19
  20. 20. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Mobile Device Management 20
  21. 21. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Mobile Device Management 21 BYOD • BYOD makes great sense, especially to Gen X and Y employees, and tablet-wielding executives. However, ICT Operations necessarily have to take a carefully measured approach to the phenomenon. • BYOD has already proven it can enhance employee satisfaction by extending locations and styles of work. It is also touted as having the potential to reduce business costs and the time involved in provisioning, configuring, connecting and supporting end users.
  22. 22. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 Mobile Communication has 3 Options Allow staff to communicate on domestic devices while abroad, and suffer high roaming bills later on. Force staff to change behaviour, reducing cost but sacrifice connectivity and productivity. Truphon e 1. 2. 3.
  23. 23. © 2013 Truphone Limited. All Rights Reserved. Version x.y (2013).27 February 2015 23 US: +1 214 302 8755 UK: +44 7408 858 429 AU: +61 4669 255 92 HK: +852 5149 15 92 Email: bob.miltenberger@truphone.com Bob Miltenberger Any questions?

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