2. DR:Why Bother?
According to an IBM white paper: Of businesses that experience a
major loss of data
• 43% Never reopen
• 51% Fail within 2 years
• 6% Fail long term
2
3. DR: Challenges
Cost
• Duplication is costly
• Outdated hardware can be impossible to acquire
Testing
• Complex and fraught with error
Agility
• Updating plans is a “Forth Road Bridge” task
3
4. DR: Key elements
Data Replication
Hardware Replication
People Replication
4
5. BC: Avoiding Disaster
Planned migration of a datacenter
• Flood, Power, Weather
Undoing a migration when normality returns
• Planned migration and failback
5
6. DR in a Virtual Environment
Hardware independence
• No need for identical setup
Self contained Virtual Machine
• Machines are replicated in their entirity
Easily updated for new services
• Simply replicate the VM to recovery site.
6
7. vSphere Replication
Host level replication
• Per VM
• RPO as low as 15 Minutes
• Included with most versions
7
8. Site Recovery Manager
Electronic Run Book
• Easily updated
• Granular recovery plans
Planned Failover
• Disaster avoidance
Failback
• Reversing the failover plan
Non disruptive testing
• Plans are tested with documentation for audit
Integration with Storage Replication
• Low RPO
8
10. Internal use only
Analyst Viewpoint
“Over the last five years, the number of alerts annually generated by event and
performance systems has increased, on average, by 300% […] The next five
years will see a significant acceleration in that growth rate due to the
dynamic nature of new IT infrastructure”
“The spread of virtualization and cloud computing has added a new volatility
and dynamism to the IT stack. Old-style event correlation and root cause
analysis technologies based on a structured, static understanding of topology
relationships between IT infrastructure components fail to keep up with the
new dynamics.”
“IT operations teams that […] effectively adopt emerging IT operations
analytics technologies can achieve at least a 10% reduction in IT service
outage minutes.”
“Early Stage IT Operations Analytics Could Reduce IT Service Outage Minutes”
by Debra Curtis, Will Cappelli and Jonah Kowall published March 30, 2012.
10
11. Automated Operations Management for Hybrid Cloud
Enabling Customers to
proactively ensure quality
of service, operational
efficiency and continuous
compliance
vCenter Operations
Management Suite
11
12. Cloud Operations Management – vCenter Operations Mgmt Suite
• Highly automated to reduce Opex and Capex
• Comprehensive to manage heterogeneous and hybrid cloud environments
• Tightly integrated to manage the Software Defined Data Center
AUTOMATED Management
COMPREHENSIVE Management
Physical INTEGRATED Management vSphere and Non-
vSphere based clouds
Cloud Infrastructure
Public
Virtual Datacenter vCloud
Private
Cloud
Software Defined Software Defined
Networking & Storage & Public
Security Availability Cloud
Virtual Infrastructure
12
13. VMware’s Approach to Cloud Operations Management
vCenter Operations Management Suite
1 2 3
Patented Analytics Integrated Approach Designed for Cloud
Self-Learning Performance Data Health Model
Dynamic Thresholds Capacity Consumption Open and extensible
Smart Alerts Configuration Changes Evolutionary Approach
vSphere Server, Storage, OS, DB, App
vCenter Server Network Monitoring Monitoring
13
14. vC Ops vSphere UI – Two Different Users
Operations Capacity Planners
• Immediate • Forward
problems Looking
• What is • Are there
happening areas that I
right now? should be
• What do I concerned
need to pay about from a
attention to? capacity
perspective?
• Have I
deployed my
VI in the
most efficient
manner?
14
15. vCenter Ops: Visibility & Management Across Multiple Clouds
Gain Cross-Cloud Visibility
VMs
• Visibility into and management
running in
Overall
of a heterogeneous, hybrid
AWS
health status software defined datacenter
for all clouds
• Drill down for root cause
analysis of performance
A vCloud
A vCloud Director- issues
Director
private
based public
cloud
• Capacity monitoring/planning
cloud and waste reclamation
Overall health status
for applications
running in all clouds
Drill Down to Identify Performance Issues Drill down for root
cause analysis and
solution
Click to get guest
details
15
16. vCenter Ops: Cross-Cloud Config and Compliance Governance
Govern, Automate and Enforce Compliance in the Cloud
• Compliance -
governance, automation and
enforcement across clouds
• For each cloud: create separate
machine groups, configure
Track Compliance compliance templates, collect
results for each cloud data for every machine and
remediate compliance breaches
Configure separate • One click remediation of
compliance template configuration changes that
for each cloud
adversely affect performance
Correlate Config Changes to Performance and Remediate
Monitor
Correlate changes
Compliance
with health scores
Drill down and
remediate in
Configuration Manager Right click to
remediate
NDA
Note: Certain Features such as the Compliance Badge, Intelligent Groups and Policies will be available in Q4 2012
16
17. Key New Features in vCenter Operations Management Suite 5.6
Intelligent Operations Groups Application and OS-level Monitoring
• Manage your infrastructure aligned with the • Monitor physical hardware
business: by application, line of business or tag resources, Windows and Linux, Microsoft
Exchange, SQL, IIS, .NET and Oracle
• Flexible Group Policies allow prioritized databases with vFabric Hyperic** now
management of business critical applications included with select editions of the vCenter
and production vs non-production workloads Operations Suite
Actionable Recommendations Compliance Dashboard Views
• Get insight and guidance to better understand • Track compliance with configuration standards,
performance issues and how to remediate them IT policies and regulatory requirements*** from
based on VMware best practices the vCenter Operations dashboard
Automated Workflows ** EULA restrictions apply and vary by edition
• Associate automated workflows created in *** Functionality varies by edition or installed option
vCenter Orchestrator with vCenter Operations
alerts
17
18. Intelligent Operations Groups
Overview
Organize IT operations by line of business,
production workload or configuration type
Create group policies to prioritize alerts,
thresholds and group membership
Automatically discover application components
Screenshot(s) and/or and dependencies and monitor them
diagram View health, risk and efficiency at the group
and component level
Benefits
Align Infrastructure Operations with business
teams and priorities
18
19. Application and OS-level Monitoring
Overview
Monitor physical hardware resources, OS and
business critical applications from Microsoft
and Oracle with vFabric Hyperic, now included
in the vCenter Operations Management Suite
Automatically correlate infrastructure and
application performance and health
Screenshot(s) and/or Proactively identify abnormal behavior and
diagram performance bottlenecks
Benefits
Gain comprehensive visibility into virtual and
physical infrastructure, OS and applications
performance
Monitor and manage infrastructure and
applications with a single solution across virtual,
physical and multi-cloud environments
19
20. Compliance Badge
Overview
Monitor compliance of configurations for critical
standards from within the operations
management console
Assess risk of violations by level of severity
Take action on non-compliant items by
launching Configuration Manager in-context
Benefits
Provide increased visibility into the compliance
posture of the infrastructure
Enhanced „Risk‟ score calculation that takes into
account both Capacity and Compliance
information
20
21. Chargeback Manager – Enhancements
Overview
Improved Platform support
Deeper integration with vCloud Director
Included with vCenter Operations Management
Suite
Connectors to ITBM cost model push real
usage data for planning
Benefits
Meter usage of your private cloud
Know and publish the true costs of running cloud
21
22. vCenter Operations Manager Foundation
Overview
Launch to vCenter Operations Manager included in all
vC Ops editions of vSphere at NO CHARGE
Provides performance and health management
of vSphere hosts and virtual machines
Fully integrated with the new vSphere 5.1 client
Benefits
Simplified management of vSphere
Easy on-ramp to automated operations
management concepts delivered by the full Suite
Health details
22
23. vCenter Operations is Essential for Driving Down OpEx
vCenter Operations amplifies vCenter Operations lowers
vSphere value OpEx and CapEx
+59%
IT Cost Savings
IT Cost Savings
+28% -30%
+69%
IT Productivity:
Performance, Incident,
Without With With vSphere Configuration, Patch
Resource
VMware vSphere & VC Ops & Compliance Mgmt
Consumption
Management Insights Customer Survey, June 2012 Forrester TEI Study of vCenter Operations, Aug 2012
"VMware vCenter Operations Management gives us better visibility and allows us
to achieve higher service levels of our business-critical applications.“
-- Matthew Cunningham,
SVP of IT, CareCore
23
24. vCenter Operations is Essential for Driving Down OpEx
vCenter Operations amplifies vCenter Operations lowers
vSphere value OpEx and CapEx
+59%
IT Cost Savings
IT Cost Savings
+28% -30%
+69%
IT Productivity:
Performance, Incident,
Without With With vSphere Configuration, Patch
Resource
VMware vSphere & VC Ops & Compliance Mgmt
Consumption
Management Insights Customer Survey, June 2012 Forrester TEI Study of vCenter Operations, Aug 2012
"VMware vCenter Operations Management gives us better visibility and allows us
to achieve higher service levels of our business-critical applications.“
-- Matthew Cunningham,
SVP of IT, CareCore
24
25. vCenter Operations Management Suite 5.6 Editions
Automated
VC Ops 5.6 Suite
Operations
Management Enterprise
Operating OS-level Change, Patch
Systems and & Config Management
Applications
OS, App & Database
(Multi-Cloud)
Monitoring
VC Ops 5.6 Suite Storage Adapters for
EMC Symmetrix &
Advanced Netapp
Please review Entitlement Path App Discovery and App Discovery and
Dependency Maps Dependency Maps
Virtual and For existing VC Ops Suite Customers
Physical
Infrastructure Resource Monitoring Resource Monitoring
Cost Metering Cost Metering
VC Ops 5.6 Suite vSphere Change & vSphere Change &
Standard Configuration Mgmt Configuration Mgmt
Operations Dashboards Operations Dashboards Operations Dashboards
VC Ops 5.6 Mgr
vSphere Capacity Optimization Capacity Optimization Capacity Optimization
Foundation
vSphere Health vSphere Health vSphere Health vSphere Health
and Performance and Performance and Performance and Performance
Component of
vSphere vSphere Standard vCloud Suite vCloud Suite
(All Editions) with Ops Mgmt Advanced Enterprise
Free!
25
26. vCenter Operations Mgmt Suite 5.6 Edition and Capability Map
VC Ops Mgr VC Ops Suite VC Ops Suite VC Ops Suite
Foundation Standard Advanced Enterprise
Price (25 license pack) No charge $3,125 $6,250 $15,000
Included in vSphere vSphere w/Ops Mgmt vCloud Suite Adv vCloud Suite Ent
vCenter Operations Manager 5.6
• vSphere Performance and Health Monitoring
• Operations Dashboards and Capacity Optimization
• Custom Dashboards with role-based access
• Storage Adapters for EMC Symmetrix and Netapp
• Adapter for 3rd party monitoring tools (SCOM, Tivoli, …) Option Option
vFabric Hyperic 5.0
• Resource Monitoring (CPU, Memory, Disk, Network)**
• Windows OS and App Monitoring (SQL, Exchange, Oracle)***
vCenter Configuration Manager 5.6
• vSphere change and configuration management
• OS-level change, configuration and patch management
• Regulatory compliance content packs (PCI, HIPAA, SOX) Option
vCenter Infrastructure Navigator 2.0
• Application discovery and dependency mapping
vCenter Chargeback Manager 2.5
• Cost metering and reporting
vFabric Hyperic includes over 70 plugins. EULA restrictions for Hyperic apply in VC Ops Advanced and Enterprise:
… License controlled
** Includes Hyperic Platform plug-ins for Windows, Linux, AIX, Solaris, HP-UX
*** Includes Hyperic Server plug-ins for Microsoft IIS, .NET, ActiveDirectory, Exchange, SQL and Oracle DB … EULA restricted
Unrestricted licenses of vFabric Hyperic for all other supported technologies are available for $360/server.
26
Editor's Notes
So let’s talk now about vCenter Operations Management SuiteThis slide highlights the key value proposition associated with vCenter Operations ManagementOur focus with VCOPs is to Deliver a self-healing, self-regulating cloud suite to reduce OPEX & CAPEX and improve SLAsWe do that by delivering a solution that is:<CLICK>Tightly integrated with the rest of the VMware vCloud Suite to manage the Software Defined Data Center<CLICK>Comprehensive capabilities that provide you the ability to manage heterogeneous cloud environments including virtual and physical – private, public and hybrid cloud environments based on both VMware and non VMware technologies<CLICK>And finally a rich set of automated capabilities that address the critical tasks associated with building and running cloud computing environments
VC Ops: highly automated and integrated analytics platform and ops console for hybrid cloud Capabilities available todayVisibility into multiple clouds (point out variants)Heat map showing health of VMs that comprise a service or pertain to a VDC – here a DB VM in an AWS cloud dashboard. Drill into performance issue and isolate potential root causes. vC Ops bubbles up metrics acting abnormally and overlays interrelated perf/cap/config Looks like Oracle is having memory issues. In Q4 we will have actionable recommendations on how to solve issue.
vC Ops can also govern compliance across multiple hybrid clouds IT can create dedicated policies and templates for internal guidelines or industry regulations for each cloud, and can collect data for OS instances from all clouds - key capability to gain and maintain visibility and control of hybrid cloud. Integrated perf/cap/config in context of building performance issue – in this case a registry change that you can right click to remediate (in context in VCM)Track and get detailed compliance reports against these policies – prioritized by severity of issues breached Prevents drift from central configuration management policies Enables rapid widespread analysis as compliance policy changes – understand what magnitude of impact you are facing across the hybrid cloud With one right-click you can enforce compliance centrally to remediate or exclude specific compliance rules not satisfied.Fine grained control: add exceptions, view history of changes, administer on a per machine basis, etc. Analyze and enforce quickly across many levels: from individual VMs to the entire managed heterogeneous IT infrastructure.
Self-service experience – intuitive consumerized and customizable cloud portal User/Org. Awareness – specific and unique business context for each user request Multi-vendor Orch. - Coordinates multi-vendor technology; Enables best of breed solution Automation – Built-in automation provisions virtual, physical and cloud Dynamic cloud interface – Dynamically generated RESTful API gives programatic access/control Cloud Service Costing – Cost allocation and charge/show-back across infrastructure/storage/BU/etc. Intelligent Resource Mgmt – Discover and manage existing environment; provide resource efficiency across entire lifecycle
Transcript:\r\nthis as a reference for the future. The big news is that we're now offering a free version of vCenter Operation Manager Foundation. This free version is positioned below the vCenter Operation Standard Edition, but it provides an easy on-ramp for VI admins to get used to managing their vSphere hosts with vCenter Operations. It provides performance and health management capabilities for virtual infrastructure. And this is a free offering now available with all editions of the vSphere Suite, as well as Essentials and Essentials Plus kits. So all vSphere customers can now get free of charge this new feature that's part of vSphere. Now, the three editions that we're introducing for vCenter operations are called standard, advanced, and enterprise. In Standard Edition, we have performance and capacity management for vSphere, along with Operations Dashboards. In the advanced edition, we go beyond that and add additional capabilities that are really meant to manage a very large virtual or physical infrastructure, including capabilities for performance, capacity, configuration management, application discovery, monitoring, as well as cost metering and chargeback. Now, the Enterprise Edition goes above that and also gives customers who have a focus on managing operating systems and the applications on top of those operating systems with additional monitoring capabilities from Hyperic, as well as guest level change in config and patch management features. On the bottom of the screen, you can see a summary of the two ways you can purchase the vCenter Operations Management Suite. The primary mode should be to sell vSphere or a vCloud edition, Advanced Enterprise, that includes the Operations Manager Suite. But we also have a la carte pricing available for those customers who need to manage physical infrastructure, or who are just not ready yet for the vCloud Suite, and you can see the price points here below the screen. For existing customers of the vCenter Operation Suite, there are some very important entitlement path information that you need to be aware of, and I'll show you that in a little bit.\r\n\r\n
Transcript:\r\nthe suite-- Foundation, Standard, Advanced, and Enterprise. Now from a licensing standpoint, with 5.6, we ship a single license key that can unlock all these products that are included in the suite. Now with vCenter Operations Manager, the license key will unlock the capabilities according to the edition map, as you can see here. For Hyperic and vCenter Configuration Manager, there are EULA restrictions that apply that restrict the functionality that's included in the product to the edition that the customer has purchased. So in the case of Hyperic, if you have purchased the vCenter Operations Advanced Edition, which is restricted to monitoring physical resources, then you're restricted to use the platforms plug-ins of the Hyperic product. If you have purchased the VC Ops Enterprise Edition, you're also able to use some of the more advanced server plug-ins for Microsoft, as well as Oracle databases. The same thing applies to vCenter Configuration Manager. It's one product, but their EULA restriction applies along the lines of the VC Ops Editions, but in Advanced Edition you're restricted to use vCenter Configuration Manager to manage virtual infrastructure change in [INAUDIBLE] management. And then as you move to the Enterprise Edition, you're also able to get OS and application level change config management. Regulatory compliance is sold as an add-on option to any of these editions. So let me explain the entitlement path for existing customers.\r\n\r\n