1.
From the Learner Perspective
a new way to enhance teaching & learning
Gail Gallo & Lorraine Porcellini, Temple University, Philadelphia, Pa

2.
About Temple & Us
• Where we work & play
–Center for Advancement
in Teaching
–College of Education
• Students, faculty, staff
• Schools, colleges &
campuses

3.
Blackboard at Temple
• Hosted environment
–Courses
–Organizations
–Participants

4.
Getting to Know You: How Many of You . . .
• Are instructors who have used
the services of an instructional
support center?
– Have been assisted by a
student?
• Work in, or oversee instructional
support for faculty?
– Have students assist faculty?
• Are interested in setting up or
participating in a student-
centered support program for
faculty?

5.
What Influenced Us to Present Today?

6.
Teaching with Technology Video

7.
Student Fellow Responsibilities
No Can Do
• Install software
• Repair hardware
• Substitute teach
• View student grades
• Enter student grades
Can Do
• Match technology to a
teaching goal
• Provide one-on-one
support in office or
classroom
• Implement technology in a
course to engage students

8.
Onboarding Our Student & Faculty Fellows

9.
Getting the Word Out to Faculty
• News blast
–Faculty
–Adjuncts
–TA’s

10.
The Faculty Fellow Application
• Applicants specify their . . .
–Technology needs
–Availability
–Course titles to be taught

11.
The Student Fellow Application: Requirements
• Must be upper level
sophomore or beyond
• Be in good academic
standing
• Demonstrate good writing &
communication skills
• Write an essay
• Provide a letter of
recommendation

12.
Orientation & Training: Student & Faculty Fellows
• One Full Day
–Review Bb tools
–Learn video conferencing
applications
–Luncheon
–Mingle & exchange ideas

13.
Scheduling Appointments

14.
Metrics

15.
On-Going Learning
Access Blackboard for training materials
Meet with faculty advisor
Obtain help from Instructional Tech team
Resources
&
Support

16.
The Student Experience: Meet Victor Chang
• Victor enjoys learning new
technologies while helping
professors implement
them
• See Victor in action

17.
The Faculty Perspective: Lorraine Says . . .
Flexibility in meeting places
Appointments set up in advance
Availability outside of set appointments
Seeing things from a student’s perspective
Seeing Things from a Student Perspective
Tutorials for me and for my students
Help with setting up new technology
Adding interactive PowerPoint slides
Copy and Archive a Bb course
Identifying Features on the Bb menu
Creating and grading discussion boards
Setting up YouTube videos in Blackboard
Recording Lectures with MovieMaker,
Camtasia Relay, Ensemble Video
Hosting online sessions with WebEx
and Google Hangouts

18.
Others Say They Benefited From . . .
– Extra personalized help with technology
– Helpful assistance of the fellow
– Student's ability to come to faculty office
– Knowledge of social media options
– Their patience explaining what they were doing each step along
the way
– Their knowledge and student point of view
– Supportive comments, ability to help problem solve
– One-on-one meetings and training sessions
– Availability and quick response
– Ease of scheduling for tech fellow appointments

19.
Recommendations & Ideas
–Post student participation as an academic achievement
on transcript
–Arrange quarterly meetings for faculty to share ideas
–Provide more advanced level training to fellows beyond
Bb
–Improve outreach to faculty and students
–Extend program to satellite campuses

20.
How Can You Implement Your Own Program?

21.
Gail Gallo, ggallo@temple.edu
Lorraine Porcellini, lorraine@temple.edu