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Introducing BlackBerry Work for IT Administrators: A Better Way to Work


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In this e-book written to answer IT administrators’ questions, learn how BlackBerry Work provides a better way to mobilize your business and experience business-class collaboration and mobile-optimized performance.

Mobility lets us use those small moments of time – in line for coffee, at airport check in, between meetings – to do more. The problem is, consumer apps are not designed with business in mind. They don’t have the same business features you know and rely on everyday on your laptop or desktop.
BlackBerry Work is the best-in-class all-in-one enterprise productivity app that provides employees with integrated email, calendar, contacts, presence, document access, document editing, and more. With countless features such as contact photos and status, the ability to join meetings with one tap, full contact management and VIP notifications, and the ability to run presentations from mobile, you can be sure that every business process that can be done on desktop can now be done on the go.

Unlike consumer grade apps, BlackBerry Work is built for the business user. Designed to offer a consistent user experience across any device, it allows employees to communicate effectively from anywhere, whether it be at work, home, on the road—the possibilities are endless.

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Introducing BlackBerry Work for IT Administrators: A Better Way to Work

  1. 1. Introducing... a better way to work Mobility lets us use those small moments of time – in line for coffee, at airport check in, between meetings – to do more. And whether your company has a formal mobility policy or not, you better believe employees are using their mobile devices and consumer apps for work. The problem is, consumer apps are designed for…consumers. They don’t have the same business features users know and love on their laptops. And they certainly don’t have enterprise-grade security built in. 1
  2. 2. 2 Now you don’t have to settle. Welcome to BlackBerry Work™ – a better way to mobilize your business. Users experience business-class collaboration and mobile optimized performance. IT gets the ease of a cloud-hosted solution that integrates easily with Microsoft Office365 or hosted Exchange with industry-leading security.
  3. 3. Quickly triage your emails. Delete or flag for follow up. See all messages exchanged with your colleague Select the best way to reach out Integrated presence helps you connect more quickly 3 Maximize work. Minimize clicking. Mobile is different, and we work differently on it. BlackBerry Work is designed for mobile. Delight your users with capabilities they need and pleasantly surprise them by making fast work of, well, work! Who hasn’t come home buried under hundreds of emails after a relaxing vacation? Easily triage them on the go – view high priority messages first or see those sent by VIP contacts. Flag emails for follow up or simply delete with a single swipe. Meeting a customer? View your email and IM communication history – all in one place. Trying to reach a colleague? See mobile presence, and then reach them using the best way whether by phone, SMS, IM or email. Scheduling a meeting? See if your invitees are available and pick the best time to meet up.
  4. 4. Document Editing Present From Your Watch Full presentation mode With BlackBerry Work, you’re never away from your most important business docs. And you can do a lot more than just view them on your phone. Never again will you need to go back to a PC to access, view, manage or edit your critical business documents. Need to view or edit a Microsoft Office document? BlackBerry Work integrates high-fidelity viewing and editing of Office documents directly onto mobile client. You can quickly access docs, view them without limitations, edit them, send them or save them back to SharePoint and other file repositories. BlackBerry Work utilizes native Office Web Apps so the experience you get on your phone is the same as on the desktop. Giving a presentation on the road? With BlackBerry Work you can present Microsoft PowerPoint® presentations directly from your mobile device. You can even drive presentations from your wearables, forgoing the wasted time of setting up slide clickers and other peripherals. 4 Everything you need, all in one app.
  5. 5. Move easily between email, calendar and other apps with the BlackBerry Launcher Track messages by conversation Take quick actions Switch easily between apps BlackBerry Launcher makes it easy to access all the apps and actions needed to work efficiently – all from one place. It’s your business desktop for mobile. Looking for a message or conversation? Simply search all your emails including those on the server or view messages by conversation threads. Want to schedule a quick meeting while reading an email? Go to the quick action icon from Launcher and create a calendar invite with a single tap; or simply compose an email or add a contact. Clicked an email link to the intranet? With built-in, secure inter-app communication, navigate right back to where you started – always maintaining context within the app. Want to switch from the Inbox to Calendar? Simply tap the Launcher icon. No need to tap back to the device home screen or move between multiple apps. 5 All your docs fully available on the go
  6. 6. Access a local file repository from the Launcher Access information in multiple ways Save and access your files for offline use Get more done by taking the right actions on documents Information is money. Mobilize content and apps easily and securely so your users can access the right business information at the right time. Need to access your docs or spreadsheets? Get to them by simply going to SharePoint or network file shares right from within the app. Allow access to popular cloud storage options at your discretion as well. Don’t have network coverage? Keep travelers or anyone outside of cell coverage happy with offline document access in their local BlackBerry Work file repository. And don’t stop there! Defer work less with secure saving, printing, editing and more using the BlackBerry-secured apps you authorize. 6 Do more. Defer less.
  7. 7. No credentials or configurations exposed Simple, web based console All content encrypted No data leakage What happens as business, stays with the business. With BlackBerry Dynamics, the platform behind BlackBerry Work, you’ve got the business controls you need. From a simple web-based console, view your devices and users and know they are in compliance. Add or remove users, devices and apps quickly and easily. Safeguard your business’ intellectual property with security that is the gold-standard for thousands of leading organizations worldwide, including more than half of the Fortune 100. All while never compromising user privacy by keeping corporate information separate from personal content and apps. 7
  8. 8. 8 Supporting features users love Experience tailored by device type Devices are personal – and so is BlackBerry Work. With an award-winning user experience optimized for business, BlackBerry Work delivers a modern, fresh and intuitive design that builds on the native OS – whether Android or iOS. That means everyone – execs, sales and even millennials – loves this app. Whatever your device ownership mix – bring your own, corporate-liable, or corporate-owned and personally- enabled – BlackBerry Work delivers the experience your users love with the control you need. Familiar experience means no user training Customized for the devices users love.
  9. 9. >50%F100 RELY ON BLACKBERRY GARTNER LEADER IN EMM MQ FOR FIVE YEARS RUNNING 9 Easy for you Easy for your users with 1-click app set-up With mobility comes choice – in mobile OSs, device ownership mix and deployment models – cloud or on-premise. BlackBerry Work, built on the BlackBerry Dynamics platform, offers the maximum flexibility and unrivaled security you need. With ease of management and deployment for IT, affordability, and an experience built for business, BlackBerry Work is the right choice for you. Get working, fast! Learn more by visiting