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To the Point - 5 Behaviorial Tips to Improve Your Kata Coaching

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5 Key Behaviorial Tips to improve your Coaching technique when using the Toyota Kata 5-Question Coaching Dialog. These techniques are extremely easy to apply and have proven to show significant benefits for both Coaches and Learners.

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To the Point - 5 Behaviorial Tips to Improve Your Kata Coaching

  1. 1. To the Point 5 Behavioral Tips to Improve Your Kata Coaching Note: This SlideCast has Audio. Please turn your speakers on!
  2. 2. About this SlideCast EXECUTE Learner Understand the Direction Grasp the Current Condition Establish the Next Target Condition Coaching / Instructing Coach © Mike Rother Iterate Toward Target Condition Coaching Cycles Improvement Kata Coaching Kata
  3. 3. 5 Behavioral Tips to Improve Your Kata Coaching 1. Align to Challenge 2. Stick to the Script 3. Use the Storyboard 4. Point 5. Read it. Zip it.
  4. 4. Practice makes Permanent Practice using strong technique
  5. 5. Benefits of Proper Practice  Links Target Condition to Challenge  Flows smoothly  Develops scientific thinking  Fact and data based  Learner is prepared  Minimal time (10-15 min) and quality work.
  6. 6. 1. Align to the Challenge  “What is the larger Challenge we are striving to achieve here?”   Connects to the Bigger Picture How does my process fit in?
  7. 7. Challenge on the Storyboard
  8. 8. KATA 2. Stick to the Script The Five Questions 1) What is the Target Condition? 2) What is the Actual Condition now? COACH I NG ----------------- Turn Card Over ------------------>   3) What Obstacles do you think are preventing you from reaching the target condition? Which *ONE* are you addressing now? 4) What is your Next Step (next PDCA/experiment) What do you Expect? 5) When can we go and see what we Have Learned from taking that step? Simple Clarifying Questions Only Where’s the Threshold of Knowledge?
  9. 9. 2. Stick to the Script 5 Question Card downloadable at the Toyota Kata Website
  10. 10. Simple Clarifying Questions Basic Question Clarifying Questions 1 What is the Target Condition? Is this (particular element) measurable? What do you expect to be happening? What is the pattern you’re trying to achieve? 2 What is the Actual Condition now? Do you have data? Can you please show me? > What was your last step? Exactly what did you do? Can you show me? > What did you expect? > What actually happened? Did you collect any data? What specifically did you observe? > What did you learn? Why is this important? How will this help you? 3 Which Obstacles are preventing you from reaching the Target Condition? Were there any new obstacles that you identified in your last experiment? Have you overcome any obstacles? 4 What is your Next Step? Exactly what data will you collect? Who / how will you collect it? Can you show me? 5 When can we go and see what we’ve learned from taking that step? Specific date and time.
  11. 11. 3. Use the Storyboard  Learner Owns It  Simple and Well-organized  Capture the Details  Update Real-Time
  12. 12. 4. Point  Point to every answer.
  13. 13. 5. Read it. Zip it.     Answer the Questions Read only what is written… Wait Use the Storyboard Just that Simple
  14. 14. 5 Behavioral Tips to Improve Your Kata Coaching 1. Align to Challenge 2. Stick to the Script 3. Use the Storyboard 4. Point 5. Read it. Zip it.
  15. 15. Thinking win-Win-WIN Committed to Excellence with Toyota Kata www.W3GroupLLC.com Bill.C@W3GroupLLC.com

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