Presenetation khlie-eng

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Presenetation khlie-eng

  1. 1. Transport Forum From Restructuring to Development : The Morocco Railways CaseMohamed Rabie KHLIE Washington, March 30, 2011
  2. 2. 1 Morocco at a Glance2 The Restructuring Process3 Development Cycle4 Results on the Ground
  3. 3. 1 Morocco at a Glance General Data on Morocco Area : 710 850 km² Transport Contribution to GDP 6% Population : 32 milions Demography : +1,3% per year Growth Rate GDP : 5,1% (2001-2009) IDE : 17,2 billions US$ (2001-2009) Tourism : 8,4 millions visitors in 2009 Restructuration et développement : Expérience des chemins de Fer du Maroc
  4. 4. 1 Morocco at a Glance ONCF in a few words (2010)  7 800 staff  2 110 km network  1 300 km electrified  350 coaches  6 400 wagons  31 Millions passenger trips Stations : 120  36 Millions tons Trains/day : 280 Restructuration et développement : Expérience des chemins de Fer du Maroc
  5. 5. 1 Morocco at a Glance2 Restructuring Process3 Development Cycle4 Results on the Ground
  6. 6. 2 Restructuring Process Results of an Audit (1994) Rigid and centralized organization Management driven by technicians Overstaffed Services unsuitable for demand Backlog of network rehabilitation Loss of market share Deteriorated financial situation Tense social climate Restructuration et développement : Expérience des chemins de Fer du Maroc
  7. 7. 2 Restructuring Process Ongoing reforms Rationalization of expenditures & production means up to standardPrivate type governance Redesign of commercial services Levers Contract Programm Management of Instrument (World Bank overstaffing Technical Assistance) Restructuration et développement : Expérience des chemins de Fer du Maroc
  8. 8. 1 Morocco at a Glance2 Restructuring Process3 Devlopment Cycles4 Results on the Ground
  9. 9. 3 Development Cycle Key milestones 2010-2015 2005-2009 Qualitative development Modernization and expansion Performance improvement Restructuration et développement : Expérience des chemins de Fer du Maroc
  10. 10. 3 Development Cycle Organization Organization in business units, then in poles Separation between operations and infrastructure Decentralization of decisions Quick turnaround Culture of «Responsabilization» Better coordination Restructuration et développement : Expérience des chemins de Fer du Maroc
  11. 11. 3 Development Cycle Commercial Services Aspects Strategy focusing on « client » and « profitability » Attractive and competitive services Tariff adjustments: yield management Systematic attention to client (barometer) New services (unlocking of remote areas) Network of logistic platforms Better positioning Satisfaction rate of clients (74%) Regular growth of turnover Increased role for mobility Restructuration et développement : Expérience des chemins de Fer du Maroc
  12. 12. 3 Development Cycle Investments Millions US$ 4100 2250 980 650 1996-2000 2002-2005 2005-2009 2010-2015 Restructuration et développement : Expérience des chemins de Fer du Maroc
  13. 13. 1 Morocco at a Glance2 Restructuring Process3 From Restructuring to Development4 Results on the Ground
  14. 14. 4 Results on the Ground Commercial results From 1994 to 2010…. Passengers (106) Freight (106 T) 31 36 11 27 +12% per year Income (106 $) +3% per year 400 190 +7% per year Restructuration et développement : Expérience des chemins de Fer du Maroc
  15. 15. 4 Results on the Ground Management Indicators From 1994 to 2010…. Productivity UK/Staff (103) Staff expenditures/ CA (103) 1038 47% 450 Staff 26% +12% par an 14400 7800 -46% Restructuration et développement : Expérience des chemins de Fer du Maroc
  16. 16. 4 Results on the Ground Management indicators Productivity Benchmarking Restructuration et développement : Expérience des chemins de Fer du Maroc
  17. 17. 4 Results on the Ground Financial Indicators 1994 to 2010 (106 US$) 1994 2010 Operating Income -32 70 Net Income -93 -5 Value Added 106 300 Cash Flow -29 138 Gross Operating Surplus 13 191 Restructuration et développement : Expérience des chemins de Fer du Maroc
  18. 18. In a Nutshell
  19. 19. Lessons from Morocco Experience Restructuring…. No universal and fully replicable solution Strong commitment by Government and Management Suitable communication strategy Social partners implication Restructuration et développement : Expérience des chemins de Fer du Maroc
  20. 20. Thank you for your attention

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