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BHUPINDER SHARMA
Contact No.: +91 9888018643 ~ E-Mail: bhupinder_s83@yahoo.com
Seeking assignments in Channel Management, Team Management, with an organization of high repute
SKILL SET
Sales & Marketing
Business Development
Enterprise sales (Govt. &SMEs)
Client Relationship Management
Channel Management
Proactive
Team Management
Mobile
PROFILE SUMMARY
 PGPM (Marketing & HRM) with 8 years of experience in Sales & Marketing in
Urban market (Bangalore,) Semi Urban market (Jalandhar) Rural market (
Bathinda), B2B Marketing, Client Relationship Management, Enterprise sales and
Channel Management
 Presently associated with Vodafone India, Bathinda as DM- Post-paid, Enterprise
sales (SMEs, Govt), channel management & retail business.
 DrivingRetail business,SME& Govt. Business thru exclusive Vodafone mini stores
 Handlingpost-paid Enterprise products (ILL, TFS, Bulk SMS, VLT, VTS, Officein box
, Mi-fi , )
 Adept in expanding the market, building brand image, generating new trade and
targeting potential customers / consumers in telecommunication sector
 Holds the distinction of ensuringa growth rate of 100% on all KPIs and earning120%
of ARPU revenue target
 Skilled in assisting the team members in enhancing their skills by providing
trainings, conducting educational workshops and helping them in handling
challenging opportunities
 Won the EDGE Star for H1 2016 for overall performance in all parameters
 Deft in monitoring & developing store operations and guiding teams to enhance
process efficiency
 Proficientin developingnew clients and handlingcorporateclients and managingthe
B2B marketing operations
CORE COMPETENCIES
Sales & Marketing
 Managingthe sales & marketingoperations through Exclusivestores and accountablefor increasingsales volume & revenue
maintaining quality of service
 Conducting detailed market study to analyselatestmarket trends prevailing in theindustry;tracking competitor’s activities
and product changes and providing valuable inputs for fine tuning the selling & marketing strategies for being Leader in
Market
Business Development
 Identifying & developing new streams for long-term revenue growth and maintaining relationships with customers to
achieve repeat/ referral business.
 Neighbourhood activities in Nearby Market to Retail touch points business growth and product awareness.
 Always ready with a Backup plan to cover loss against quick changing market Situations
Channel Management
 Developing and appointing new business partners to expand product reach in the market
 Working in close interaction with the dealers and distributors to assist them for promoting the product
 Work closely with Channel partners on ROI and revenue Growth by implementing respective market according strategies.
 R&R & training for distributers and Business Sales Associates on quarterly basis
ORGANIZATIONAL EXPERIENCE
Since September 2015: Vodafone India, Bathinda as DM- Postpaid.
Highlights:
 Driving the enterprise product sales. (ILL, TFS, Bulk SMS, VLT, VTS)
 Zonathon champ for Q4 (2015-16).
 Zonathon champ for Q1 &Q2 (2016-17).
 Major deals cracked (Bathinda Army station , Talwandi Sabo thermal Plant , Punjab Home guard, SSP Muktsar etc.
Since September 2015 Vodafone India, Bathinda as DM Post-Paid Vodafone Mini Store )
Key Result Areas: (Leader market)
 Supervising operations in 32 exclusive mini stores and 6 VMS for Vodafone Business Solutions
 Overseeing a team of 38 people involved in Target Setting, Career Development, Motivating, Daily-Weekly internal
Competition and R&R
 Defining targets & Strategies for channels to achieve 15% growth in ROI by achieving Set targets on sales & service
parameters
 Defining targets & strategies for Enterprise Stores on Non Voice products ( ILL , M2M , TFS , VLT, etc. )
 Organisingtraining & development sessions for off role employees and thus enabling them to cross sell & upsell products
 Reviewing sales on a weekly basis and measuring it on parameters & CPs
Aug’10- Aug 2015 Vodafone India, Jalandhar as Senior Executive sales)
(Vertical: Post-paid (Handling Exclusive Stores /AD Points)
Key Result Areas: (Challenging market)
 Supervising operations in 25 exclusive mini stores and over 16 Ads and 3 VMS for VBS
 Overseeing a team of 50 people involved in Target Setting, Career Development, Motivating, Daily-Weekly internal
Competition and R&R
 Organising training & development sessions for off role employees and thus enabling them to cross sell & upsell products
 Reviewing sales on a weekly basis and measuring it on parameters & CPs
Highlights:
At Jalandhar:
 Expansion: Increased the number of mini stores from 8 to 25
 Enhanced post-paid business to 200% (Using B2B Approach, Internal Channel Competition, more focus on MNP)
 Improved the quality of business from36%churn to 9% (90 days churn) (90 days data allocation to Individuals, Trainingand
focused approach )
 Developed the EQ by over 90% (by Training on Brand Value & loyalty , Internal R&R for CSE and Channel)
 Received the ‘Quarterly Reward & Recognition’ for handling channel partners and off role employees during Inter-channel
Zonal Competition
Won various circle competitions
 Postpaid de soorme (Sep’13 – Mar’13)
 Data Kabaddi (Jan’14 – Mar’14 )
 Mpesa 20-20 (Won IPL tickets for the same)
 Won Postpaid Ke Yodha ( April 2014 –June 2014 )
 Won best vms lead Youngstar { contest on all business KPIs } (July 2014 -Sep 2014 )
 Maintained COCP MNP contribution 40% in total acquisitions.
KEY WINS: 650 NOS. ( 11 year old Idea account in march 2014 ) , WIN BACK accounts Jalandhar heights , Lally motors
At Bangalore:
 Attained 130% of AOP during 2011 - 2012 with 8 % acquisition churn 60 days quality
 Earned 120% of ARPU revenue target
 Secured 142 % growth YOY for H1 2012-2013
 Received:
o ‘Super Starr in Sales’ Awards for April and May (Jan’12 to Mar’12)
o ‘Best Neighbour Activity’ Award for Ganesha Festival Basvangudi (Aug2012-sep 2012 )
o ‘Best Zonal Team South (Regional Star)’ Award among 24 participating zones in south for Q2 2012
New initiatives started:
 Started ‘pre-paid – post-paid collaboration’with tele-callingpost-paid set up, which now has over 110 members with over
50 active pre-paid retailers
 Initiated ‘SME Business’ through retail DSAs by implementing dedicated manpower for SME
Oct’08 – Aug’10 Ricoh India Ltd., Bangalore
Growth Path:
Oct’08 – Dec’08 Market Research Executive (On the Job Trainee)
Dec’08 – Aug’10 Senior Territory Manager
Key Result Areas:
 Handled corporate sales in the designated region Peenya Industrial Area Bangalore.
 Enhanced business by developing new corporate accounts to increase the penetration in the market
 Developed excellent customer relationships through effective account management to increase service revenue
 Gathered feedback from customers on products & services to customise business plans accordingly
 Conducted market analysis regarding current trends and latest developments in the industry to assist the senior
management in taking strategic decisions
 Analysed customer requirements and provided solutions accordingly
 Developed & implemented direct marketing activities along with delivering presentations of company’s products and
services to current & potential clients
 Negotiated & finalised sales proposals with clients and conducted quality checks on product & service delivery
Highlights:
 Developed an understanding of the concepts of industrial marketing such as buyingbehaviour,channelsand pricing policies
of SMB customers
 Handled Peenya Industrial Area, Bangalore
 Generated a total business of Rs. 65 lakhs against a target of Rs. 50 lakhs (A3 MFD Business) during 2009-2010
 Secured a ratio of 60/40 in business from new client to existing clients
 Qualified for 8 schemes at national level and won 5 in H1 2009-10 and Q3
 Received:
o ‘Balance Business’ Award for south region (3rd at national level)
o ‘3 First Sales’ at national level for LP, Colour MFD and Software Solutions
o 2nd Award for Project Presentation (Growth in LP Sales in Bangalore) during 2009-2010
EDUCATION
2009 PGPM (Marketing& HRM) from Medha Business School, Bangalore with A+ Grade
2004 B.Sc. PCM from D. A. V. College, Bathinda, Punjab, Punjabi University
2001 12th from Govt. High School, Mansa, Punjab, PSEB
1999 10th from Vidya Mandir School, Mansa, Punjab, PSEB with 68%
PERSONAL DETAILS
Date of Birth: 2nd May, 1983
Present Address: No. 154, CB Phase-II, Jalandhar – 144401
Permanent Address: No. 544, Ward No. 6, Jasveer Kaur Pradhan Street , Mansa 151505 (PB)
Languages Known: Hindi, English, Punjabi and Kannada
LinkedIn Profile: https://www.linkedin.com/profile/view?id=124531713&trk=nav_responsive_tab_profile
(Please find the attached annexure)
ANNEXURE
INTERNSHIP
Title: Mango Mela Project
Organisation: Reliance Fresh, Banglore
Period: May’08 – Jul’08
Designation: Assistant Store Manager
Role: Involved in increasingsale of mangoes by using concepts of retail (Store Management : Motivation sales team
towards specific product , special visibility of product , Pricing , stock management )
SEMINAR
 Took part in a national seminar on ‘Logistics & Supply Chain Management’ organised by ICFAI in 2007
WORKSHOPS
 ‘Harnessing the Power of Organisation Behaviour’ conducted by Dr. Udai Pareek in 2008
 ‘Entrepreneurial Workshop’ held at Medha Business School, Bangalore during 2008
CO-CURRICULAR ACTIVITIES/ ACCOLADES
 Received the ‘Best Student-Team Manager’ Award during PGPM (Program in Management)
 Served as Choreographer in ‘Medha Culture Event and Annual Day Celebrations’ during 2008

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updated cv 27th nov 2016

  • 1. BHUPINDER SHARMA Contact No.: +91 9888018643 ~ E-Mail: bhupinder_s83@yahoo.com Seeking assignments in Channel Management, Team Management, with an organization of high repute SKILL SET Sales & Marketing Business Development Enterprise sales (Govt. &SMEs) Client Relationship Management Channel Management Proactive Team Management Mobile PROFILE SUMMARY  PGPM (Marketing & HRM) with 8 years of experience in Sales & Marketing in Urban market (Bangalore,) Semi Urban market (Jalandhar) Rural market ( Bathinda), B2B Marketing, Client Relationship Management, Enterprise sales and Channel Management  Presently associated with Vodafone India, Bathinda as DM- Post-paid, Enterprise sales (SMEs, Govt), channel management & retail business.  DrivingRetail business,SME& Govt. Business thru exclusive Vodafone mini stores  Handlingpost-paid Enterprise products (ILL, TFS, Bulk SMS, VLT, VTS, Officein box , Mi-fi , )  Adept in expanding the market, building brand image, generating new trade and targeting potential customers / consumers in telecommunication sector  Holds the distinction of ensuringa growth rate of 100% on all KPIs and earning120% of ARPU revenue target  Skilled in assisting the team members in enhancing their skills by providing trainings, conducting educational workshops and helping them in handling challenging opportunities  Won the EDGE Star for H1 2016 for overall performance in all parameters  Deft in monitoring & developing store operations and guiding teams to enhance process efficiency  Proficientin developingnew clients and handlingcorporateclients and managingthe B2B marketing operations CORE COMPETENCIES Sales & Marketing  Managingthe sales & marketingoperations through Exclusivestores and accountablefor increasingsales volume & revenue maintaining quality of service  Conducting detailed market study to analyselatestmarket trends prevailing in theindustry;tracking competitor’s activities and product changes and providing valuable inputs for fine tuning the selling & marketing strategies for being Leader in Market Business Development  Identifying & developing new streams for long-term revenue growth and maintaining relationships with customers to achieve repeat/ referral business.  Neighbourhood activities in Nearby Market to Retail touch points business growth and product awareness.  Always ready with a Backup plan to cover loss against quick changing market Situations Channel Management  Developing and appointing new business partners to expand product reach in the market  Working in close interaction with the dealers and distributors to assist them for promoting the product  Work closely with Channel partners on ROI and revenue Growth by implementing respective market according strategies.  R&R & training for distributers and Business Sales Associates on quarterly basis ORGANIZATIONAL EXPERIENCE Since September 2015: Vodafone India, Bathinda as DM- Postpaid. Highlights:  Driving the enterprise product sales. (ILL, TFS, Bulk SMS, VLT, VTS)  Zonathon champ for Q4 (2015-16).  Zonathon champ for Q1 &Q2 (2016-17).  Major deals cracked (Bathinda Army station , Talwandi Sabo thermal Plant , Punjab Home guard, SSP Muktsar etc. Since September 2015 Vodafone India, Bathinda as DM Post-Paid Vodafone Mini Store )
  • 2. Key Result Areas: (Leader market)  Supervising operations in 32 exclusive mini stores and 6 VMS for Vodafone Business Solutions  Overseeing a team of 38 people involved in Target Setting, Career Development, Motivating, Daily-Weekly internal Competition and R&R  Defining targets & Strategies for channels to achieve 15% growth in ROI by achieving Set targets on sales & service parameters  Defining targets & strategies for Enterprise Stores on Non Voice products ( ILL , M2M , TFS , VLT, etc. )  Organisingtraining & development sessions for off role employees and thus enabling them to cross sell & upsell products  Reviewing sales on a weekly basis and measuring it on parameters & CPs Aug’10- Aug 2015 Vodafone India, Jalandhar as Senior Executive sales) (Vertical: Post-paid (Handling Exclusive Stores /AD Points) Key Result Areas: (Challenging market)  Supervising operations in 25 exclusive mini stores and over 16 Ads and 3 VMS for VBS  Overseeing a team of 50 people involved in Target Setting, Career Development, Motivating, Daily-Weekly internal Competition and R&R  Organising training & development sessions for off role employees and thus enabling them to cross sell & upsell products  Reviewing sales on a weekly basis and measuring it on parameters & CPs Highlights: At Jalandhar:  Expansion: Increased the number of mini stores from 8 to 25  Enhanced post-paid business to 200% (Using B2B Approach, Internal Channel Competition, more focus on MNP)  Improved the quality of business from36%churn to 9% (90 days churn) (90 days data allocation to Individuals, Trainingand focused approach )  Developed the EQ by over 90% (by Training on Brand Value & loyalty , Internal R&R for CSE and Channel)  Received the ‘Quarterly Reward & Recognition’ for handling channel partners and off role employees during Inter-channel Zonal Competition Won various circle competitions  Postpaid de soorme (Sep’13 – Mar’13)  Data Kabaddi (Jan’14 – Mar’14 )  Mpesa 20-20 (Won IPL tickets for the same)  Won Postpaid Ke Yodha ( April 2014 –June 2014 )  Won best vms lead Youngstar { contest on all business KPIs } (July 2014 -Sep 2014 )  Maintained COCP MNP contribution 40% in total acquisitions. KEY WINS: 650 NOS. ( 11 year old Idea account in march 2014 ) , WIN BACK accounts Jalandhar heights , Lally motors At Bangalore:  Attained 130% of AOP during 2011 - 2012 with 8 % acquisition churn 60 days quality  Earned 120% of ARPU revenue target  Secured 142 % growth YOY for H1 2012-2013  Received: o ‘Super Starr in Sales’ Awards for April and May (Jan’12 to Mar’12) o ‘Best Neighbour Activity’ Award for Ganesha Festival Basvangudi (Aug2012-sep 2012 ) o ‘Best Zonal Team South (Regional Star)’ Award among 24 participating zones in south for Q2 2012 New initiatives started:  Started ‘pre-paid – post-paid collaboration’with tele-callingpost-paid set up, which now has over 110 members with over 50 active pre-paid retailers  Initiated ‘SME Business’ through retail DSAs by implementing dedicated manpower for SME
  • 3. Oct’08 – Aug’10 Ricoh India Ltd., Bangalore Growth Path: Oct’08 – Dec’08 Market Research Executive (On the Job Trainee) Dec’08 – Aug’10 Senior Territory Manager Key Result Areas:  Handled corporate sales in the designated region Peenya Industrial Area Bangalore.  Enhanced business by developing new corporate accounts to increase the penetration in the market  Developed excellent customer relationships through effective account management to increase service revenue  Gathered feedback from customers on products & services to customise business plans accordingly  Conducted market analysis regarding current trends and latest developments in the industry to assist the senior management in taking strategic decisions  Analysed customer requirements and provided solutions accordingly  Developed & implemented direct marketing activities along with delivering presentations of company’s products and services to current & potential clients  Negotiated & finalised sales proposals with clients and conducted quality checks on product & service delivery Highlights:  Developed an understanding of the concepts of industrial marketing such as buyingbehaviour,channelsand pricing policies of SMB customers  Handled Peenya Industrial Area, Bangalore  Generated a total business of Rs. 65 lakhs against a target of Rs. 50 lakhs (A3 MFD Business) during 2009-2010  Secured a ratio of 60/40 in business from new client to existing clients  Qualified for 8 schemes at national level and won 5 in H1 2009-10 and Q3  Received: o ‘Balance Business’ Award for south region (3rd at national level) o ‘3 First Sales’ at national level for LP, Colour MFD and Software Solutions o 2nd Award for Project Presentation (Growth in LP Sales in Bangalore) during 2009-2010 EDUCATION 2009 PGPM (Marketing& HRM) from Medha Business School, Bangalore with A+ Grade 2004 B.Sc. PCM from D. A. V. College, Bathinda, Punjab, Punjabi University 2001 12th from Govt. High School, Mansa, Punjab, PSEB 1999 10th from Vidya Mandir School, Mansa, Punjab, PSEB with 68% PERSONAL DETAILS Date of Birth: 2nd May, 1983 Present Address: No. 154, CB Phase-II, Jalandhar – 144401 Permanent Address: No. 544, Ward No. 6, Jasveer Kaur Pradhan Street , Mansa 151505 (PB) Languages Known: Hindi, English, Punjabi and Kannada LinkedIn Profile: https://www.linkedin.com/profile/view?id=124531713&trk=nav_responsive_tab_profile (Please find the attached annexure)
  • 4. ANNEXURE INTERNSHIP Title: Mango Mela Project Organisation: Reliance Fresh, Banglore Period: May’08 – Jul’08 Designation: Assistant Store Manager Role: Involved in increasingsale of mangoes by using concepts of retail (Store Management : Motivation sales team towards specific product , special visibility of product , Pricing , stock management ) SEMINAR  Took part in a national seminar on ‘Logistics & Supply Chain Management’ organised by ICFAI in 2007 WORKSHOPS  ‘Harnessing the Power of Organisation Behaviour’ conducted by Dr. Udai Pareek in 2008  ‘Entrepreneurial Workshop’ held at Medha Business School, Bangalore during 2008 CO-CURRICULAR ACTIVITIES/ ACCOLADES  Received the ‘Best Student-Team Manager’ Award during PGPM (Program in Management)  Served as Choreographer in ‘Medha Culture Event and Annual Day Celebrations’ during 2008