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Apply Systems Thinking
with the
Viable Systems Model (VSM)
Find two pair of feet
Systems Thinking versus Linear
Linear Thinking
• Blame/reward the individual
• Cause > and > effect
• Short time span
= Th...
Organizational Design is a Science

- that can be learned
Viable Systems Model
(VSM)
The Viable Systems Model
1. Operations
3. Delivery
4. Development
5. Policy
Environment
2.Coordination
3*.Monitoring
Systems of systems
Exercise - Model the organization below
• Assume the people below collaborate in
building a product.
10 min
2 x Scrum mast...
Complexity Drivers
Decompose according to complexity drivers
Development Test
Product
A
Product
B Dev Test Dev Test
Product A Product B
-Firs...
Examples
‘Cellular structure’
Development
department
Quality
department
Dev
Dev
DevQC
DOC
DOC
department
Product
team
‘Fun...
Autonomy around Purpose
Purpose rather than hierarchy
EXAMPLE:
• Team = Delivery of a subset of functionality
• Release Train = Coordinating team-...
Autonomy
• Avoid overlap of responsibility
• Information and decision power go hand-in-hand
Purpose
A
Purpose
B
Purpose
A
...
Boundary Interaction
The more outside of your own control…
• The less autonomy
• The less likely to succeed!
Team A
Team B...
Coordination
Program Manager / RTE
Team A Team B
Coordination:
Team C
Boundary Interaction
Program Manager / RTE
Team A Team B
Coordination:
Team C
5-people group discussion
• When would you chose to design high autonomy and low
coordination?
• When would you design low...
Cheat Sheet
Design for optimal Autonomy:
• Purpose
• Complexity Drivers
• Core activities have autonomy
• Support activiti...
Recommended reads
Vsm best brains presentation_ september 2016_v4 2
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Vsm best brains presentation_ september 2016_v4 2

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BestBrains Cafe-møde med Mette Wagenblast

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Vsm best brains presentation_ september 2016_v4 2

  1. 1. Apply Systems Thinking with the Viable Systems Model (VSM)
  2. 2. Find two pair of feet
  3. 3. Systems Thinking versus Linear Linear Thinking • Blame/reward the individual • Cause > and > effect • Short time span = The world is mechanic and simple Systems Thinking • Individual as part of systems • Feedback loops • Delays = The world is organic and complex
  4. 4. Organizational Design is a Science
 - that can be learned
  5. 5. Viable Systems Model (VSM)
  6. 6. The Viable Systems Model 1. Operations 3. Delivery 4. Development 5. Policy Environment 2.Coordination 3*.Monitoring
  7. 7. Systems of systems
  8. 8. Exercise - Model the organization below • Assume the people below collaborate in building a product. 10 min 2 x Scrum master 10 x Developer6 x Tester2 x Product Owner 1 x Project Manager 1 x Product Manager
  9. 9. Complexity Drivers
  10. 10. Decompose according to complexity drivers Development Test Product A Product B Dev Test Dev Test Product A Product B -First Product -Secondly Function -First Function -Secondly Product Product A Product B
  11. 11. Examples ‘Cellular structure’ Development department Quality department Dev Dev DevQC DOC DOC department Product team ‘Functional structure’
  12. 12. Autonomy around Purpose
  13. 13. Purpose rather than hierarchy EXAMPLE: • Team = Delivery of a subset of functionality • Release Train = Coordinating team-of-teams for delivery of the full solution • Portfolio = Business Investment Decisions Portfolio Release Train Tea m
  14. 14. Autonomy • Avoid overlap of responsibility • Information and decision power go hand-in-hand Purpose A Purpose B Purpose A Purpose B
  15. 15. Boundary Interaction The more outside of your own control… • The less autonomy • The less likely to succeed! Team A Team B Team C Dependencies Dependencies
  16. 16. Coordination Program Manager / RTE Team A Team B Coordination: Team C
  17. 17. Boundary Interaction Program Manager / RTE Team A Team B Coordination: Team C
  18. 18. 5-people group discussion • When would you chose to design high autonomy and low coordination? • When would you design low autonomy and high coordination? 10 min
  19. 19. Cheat Sheet Design for optimal Autonomy: • Purpose • Complexity Drivers • Core activities have autonomy • Support activities should not ENSURE VIABILITY FOR EACH SUB-SYSTEM IN THE SYSTEM: • 1. OPERATIONS • 2. COORDINATION MECHANISMS • 3. DELIVERY • RESOURCES VS. PERFORMANCE DEMOCRACY • 3.* MONITORING • 4. DEVELOPMENT/INTELLIGENCE • ALIGNMENT THROUGHOUT! • ENVIRONMENT • 5 POLICY • AUTONOMY
  20. 20. Recommended reads

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