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Customer Service via WhatsApp

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In this short slide deck I will show you the advantages of using WhatsApp for customer service and why it is so popular among ecommerce businesses.

Published in: Business
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Customer Service via WhatsApp

  1. 1. Get your own Customer Service via WhatsApp
  2. 2. Since early 2016, WhatsApp has more than 1 billion active users worldwide. Customer Service via WhatsApp „2016 will be the year of conversational commerce“ Chris Messina – Developer Experience Lead at UBER
  3. 3. While conventional businesses still rely on email as communication channel, online businesses take a step forward and use WhatsApp for efficient customer service. Why? Customer Service via WhatsApp
  4. 4. Customer Service via WhatsApp 1. WhatsApp is fast
  5. 5. Customer Service via WhatsApp 1. WhatsApp is fast 2. WhatsApp is personal
  6. 6. Customer Service via WhatsApp 1. WhatsApp is fast 2. WhatsApp is personal 3. Your customers are already using it
  7. 7. 1. WhatsApp is fast 2. WhatsApp is personal 3. Your customers are already using it 4. …and you can reach them instantly! Customer Service via WhatsApp
  8. 8. Using the communication channels your customers are familiar is essential for your online business Customer Service via WhatsApp
  9. 9. At orat.io, we enable you to offer customer service via WhatsApp, Facebook Messenger and Telegram Messenger Customer Service via WhatsApp
  10. 10. Start your 14 days free trial today and be ready in minutes Customer Service via WhatsApp
  11. 11. Register for free at orat.io » Customer Service via WhatsApp Start your 14 days free trial today and be ready in minutes

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