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Sustainable PaceThe forgotten Agile principle
Bernd Schiffer 05/09/2019 YOW! Perth
“Japan'stoxiccultureofoverworkdrovethis31-year-oldwomantodeath—anditlookslikethere'snoendin
sight”byAlexandraMa(08.05.2019...
Photoby QuinoAl on Unsplash
http://agilemanifesto.org/
The rate at which we
maintain change in a system
over a long time.
v0.4
Sustainable Pacefrom an Agile point of view
indivi...
1. Why does Agile promote
sustainable pace?
2. How does Agile promote
sustainable pace?
v0.3
Why does Agile promote
sustainable pace?
satisfy
customer
(1st Agile principle)
motivated
individuals
(5th Agile prin...
1. Addressing more work
with overtime
2. Neglecting one own’s
needs
Causes of
unsustainable pacein this session
The stupidest answer to the
question of how we can get
more work done.
Overtime
“Long work is what the lawyer who bills
14 hours a day filling in forms does.
Hard work is what the insightful litigator
d...
impaired sleep, heavy drinking, diabetes, impaired
memory, heart disease, headaches, upset
stomaches, obesity, smoking, im...
Overtime and
Gender Pay Gap
“Children and Gender Inequality: Evidence from Denmark” by Henrik Kleven et.al. (01.2018, http...
Overtime and
Gender Pay Gap
"Why Men Work So Many Hours" by Joan Williams (29.05.2013, https://hbr.org/2013/05/why-men-wor...
Overtime and
Gender Pay Gap
"The Australian company that banned work on Wednesdays" by Celina Ribeiro (20.07.2019, https:/...
Overtime and
Macho Culture
“Traditionally, development studios have been male-
dominated, leading to a macho culture in wh...
Overtime and Defects“Wounded Wilderness:The ExxonValdez Oil Spill 30Years Later” byTim Lydon in Hakai Magaizine (22.03.201...
Overtime and
Social Relationships
“Long hours at work can pull people apart, leave
little time for connection, and create ...
hours/week
housework 15.5 29.6
work work 46.7 22.2
kids work 11.0 23.3
Overtime and
Social Relationships
“The Household, I...
Overtime and
Social Relationships
“Women find a man’s willingness to do
housework extremely erotic.”

— John Gottman
“4Typ...
How big is the
Overtime Problem?
“'Epidemic of time theft':Australians work two months' unpaid overtime a year” by Paul Ka...
Neglecting
one own’s needs
Photo by Hal Gatewood on Unsplash
“NeedsInventory”fromCNVC(https://www.cnvc.org/training/resource/needs-inventory)—PDFversion
Needs
Self-care
Put your needs
before other
people’s wants.
Don’t screw your
future self.
Elon Musk
ByDuncan.Hull-Ownwork,CCBY-SA4.0,https://commons.wikimedia.org/w/index.php?curid=76353307
“Work like hell. I mean you just have to
put in the 80 to 100 hours every week.
If other people are putting in 40-hour
wor...
“There were times when I didn’t leave the
factory for three or four days — days when
I didn’t go outside. […] This has rea...
“There are way easier places to work,
but nobody ever changed the world on
40 hours a week. […] If you love what
you do, i...
By DoD photo by Senior Master Sgt.Adrian Cadiz (Released) - https://www.flickr.com/photos/secdef/
26804537356/in/album-7215...
”the greatest place I hate to work“

— Amazon manager
"Inside Amazon:Wrestling Big Ideas in a Bruising Workplace" by Jodi ...
”You can work long, hard or
smart, but at Amazon.com
you can’t choose two out of
three“ — Jeff Bezoz in his
letter to Amaz...
1. Why does Agile promote
sustainable pace?
2. How does Agile promote
sustainable pace?
You are crazy-busy. The deadline approaches.
You are going to be late.
What are your short-term options?
1. Extend the dea...
You are often
crazy-busy. You
are often late.
What are your
long-term
options?
capability
people capacity
capacity = capab...
Creating Sustainable Pace
ideas to improve capability on personal level
reading and writing
meditating
working out
eating ...
Creating Sustainable Pace
ideas to improve capability on personal level
“Peace - It does not mean to be in a place where
t...
Creating Sustainable Pace
ideas to improve capability on team level
creating good
relationships
having empathy
and compass...
Creating Sustainable Pace
ideas to improve capability on organisational level
understanding of
systems thinking
decrease o...
Creating Sustainable Pace
We don't rise to the level of our expectations,

we fall to the level of our training.

— Archil...
v0.2
and
Thanks for listening
take care
Sustainable Pace - The forgotten Agile principle at YOW Perth 2019
Sustainable Pace - The forgotten Agile principle at YOW Perth 2019
Sustainable Pace - The forgotten Agile principle at YOW Perth 2019
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Sustainable Pace - The forgotten Agile principle at YOW Perth 2019

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Even if organisations try to follow most of the Agile values and principles, they most often neglect sustainable pace as a substantial part of being Agile. Unhappy, stressed out, overworked and exhausted people are the result. And it's getting worse: Australians worked on average an extra 6 hours per week in 2018, an increase of 1.4 hours since 2016.

It makes a difference to be aware of what unsustainable pace looks like; why organisations insist on doing it, even though it doesn't make sense economically; what the causes and effects are; how bad the situation really is; and how an effort to achieve sustainable pace could pay off big time. Agility is not achieved by organisations because of working unsustainably, but—on the contrary!—because of striving towards sustainable pace.

Sprint after sprint after sprint? Burning the midnight oil? Competitive company culture? Always available thanks to tech? No focus thanks to distractions? It's a trap to think that this is good or necessary. It is not. Treating sustainable pace as a first principle in an Agile context again wins in the long run over any attempts to taking short-cuts aiming for short-termed gains.

Published in: Business

Sustainable Pace - The forgotten Agile principle at YOW Perth 2019

  1. 1. Sustainable PaceThe forgotten Agile principle Bernd Schiffer 05/09/2019 YOW! Perth
  2. 2. “Japan'stoxiccultureofoverworkdrovethis31-year-oldwomantodeath—anditlookslikethere'snoendin sight”byAlexandraMa(08.05.2019,https://www.businessinsider.com/karoshi-how-overwork-in-japan-killed-miwa- sado-and-hundreds-like-her-2017-10)
  3. 3. Photoby QuinoAl on Unsplash
  4. 4. http://agilemanifesto.org/
  5. 5. The rate at which we maintain change in a system over a long time. v0.4 Sustainable Pacefrom an Agile point of view individuals (1st Agile value and 5th Agile principle) external change caused by the wants of customers and internal change caused by the learnings of individuals (1st and 12th Agile principle) indefinitely (8th Agile principle) teams within organisations who collaborate with the customer (3rd Agile value and 8th Agile principle)
  6. 6. 1. Why does Agile promote sustainable pace? 2. How does Agile promote sustainable pace?
  7. 7. v0.3 Why does Agile promote sustainable pace? satisfy customer (1st Agile principle) motivated individuals (5th Agile principle)
  8. 8. 1. Addressing more work with overtime 2. Neglecting one own’s needs Causes of unsustainable pacein this session
  9. 9. The stupidest answer to the question of how we can get more work done. Overtime
  10. 10. “Long work is what the lawyer who bills 14 hours a day filling in forms does. Hard work is what the insightful litigator does when she synthesizes four disparate ideas and comes up with an argument that wins the case–in less than five minutes.” — Seth Godin Long work vs hard work "Hard work vs. Long work" by Seth Godin (03.05.2011, https://seths.blog/2011/05/hard-work-vs-long-work )
  11. 11. impaired sleep, heavy drinking, diabetes, impaired memory, heart disease, headaches, upset stomaches, obesity, smoking, impaired vocabulary and reasoning, and depression Overtime and Health Photo by Hugues de BUYER-MIMEURE on Unsplash
  12. 12. Overtime and Gender Pay Gap “Children and Gender Inequality: Evidence from Denmark” by Henrik Kleven et.al. (01.2018, https://www.nber.org/papers/w24219 )
  13. 13. Overtime and Gender Pay Gap "Why Men Work So Many Hours" by Joan Williams (29.05.2013, https://hbr.org/2013/05/why-men-work-so-many-hours ) “We can’t get mothers to work more hours. We’ve tried, and failed, for forty years. Mothers won’t bite for a simple reason: if they work 55 hours a week, they will leave home at, say, 8:30 and return at 8:30 every day of the workweek, assuming an average commute time. Most moms have this one little hang-up: they want to see their children awake. Increasingly, many fathers do, too.”
  14. 14. Overtime and Gender Pay Gap "The Australian company that banned work on Wednesdays" by Celina Ribeiro (20.07.2019, https://www.bbc.com/worklife/article/20190429-the-australian-company-that-banned-work-on-wednesdays ) “[In their early 30s,] that’s really when we’re losing women [from the workforce] because we’re not giving them choices to be both mothers and productive workers.”
  15. 15. Overtime and Macho Culture “Traditionally, development studios have been male- dominated, leading to a macho culture in which extended working hours become a bragging currency.” “Workplace norms cement felt truths that link long hours with manliness, moral stature, and elite status.” "Crunched: has the games industry really stopped exploiting its workforce?" by Ian G Williams inThe Guardian (19.02.2015, https://www.theguardian.com/technology/2015/feb/18/crunched-games- industry-exploiting-workforce-ea-spouse-software ) "Why Men Work So Many Hours" by Joan Williams (29.05.2013, https://hbr.org/2013/05/why-men-work-so-many-hours )
  16. 16. Overtime and Defects“Wounded Wilderness:The ExxonValdez Oil Spill 30Years Later” byTim Lydon in Hakai Magaizine (22.03.2019, https://www.hakaimagazine.com/news/wounded-wilderness-the-exxon-valdez-oil- spill-30-years-later )
  17. 17. Overtime and Social Relationships “Long hours at work can pull people apart, leave little time for connection, and create loneliness in the relationship.” — John Gottman “…after faithfulness and a good sex life, sharing household chores was listed as the most important element of a successful marriage.” — John Gottman Gottman, John. Eight Dates: Essential Conversations for a Lifetime of Love (pp. 118-119).Workman Publishing Company. Kindle Edition.
  18. 18. hours/week housework 15.5 29.6 work work 46.7 22.2 kids work 11.0 23.3 Overtime and Social Relationships “The Household, Income, and Labour Dynamics in Australia (HILDA) Survey: Selected Findings from Waves 1 to 16” from the Melbourne Institute Applied Economic & Social Research at the University of Melbourne (2018, https://melbourneinstitute.unimelb.edu.au/__data/assets/pdf_file/0005/2839919/2018-HILDA-SR-for-web.pdf ) in Australia
  19. 19. Overtime and Social Relationships “Women find a man’s willingness to do housework extremely erotic.”
 — John Gottman “4Typical Solvable Relationship Problems” by Kyle Benson (07.04.2017, https://www.gottman.com/blog/4-typical-solvable-problems-relationships )
  20. 20. How big is the Overtime Problem? “'Epidemic of time theft':Australians work two months' unpaid overtime a year” by Paul Karp (21.11.2018, https://www.theguardian.com/australia-news/2018/nov/21/time-theft-australians-work-two- months-unpaid-overtime-a-year ) ‣ 6 h/week: average overtime (2018) ‣ 2 months: equivalent of work time (2018) ‣ 4.6 h/week (2016), 5.1 h/week (2017) ‣ A$106 billion: overall overtime value (2018) in Australia
  21. 21. Neglecting one own’s needs Photo by Hal Gatewood on Unsplash
  22. 22. “NeedsInventory”fromCNVC(https://www.cnvc.org/training/resource/needs-inventory)—PDFversion Needs
  23. 23. Self-care Put your needs before other people’s wants. Don’t screw your future self.
  24. 24. Elon Musk ByDuncan.Hull-Ownwork,CCBY-SA4.0,https://commons.wikimedia.org/w/index.php?curid=76353307
  25. 25. “Work like hell. I mean you just have to put in the 80 to 100 hours every week. If other people are putting in 40-hour workweeks & you are putting in 100- hour workweeks, you know that you'll achieve in four months what it takes them a year to achieve.” — Elon Musk "Elon Musk:Work twice as hard as others" by Bambi Francisco Roizen onVator (23.12.2010, https://vator.tv/news/2010-12-23- elon-musk-work-twice-as-hard-as-others )
  26. 26. “There were times when I didn’t leave the factory for three or four days — days when I didn’t go outside. […] This has really come at the expense of seeing my kids. And seeing friends.” — Elon Musk "Elon Musk:Work twice as hard as others" by Bambi Francisco Roizen onVator (23.12.2010, https://vator.tv/news/2010-12-23- elon-musk-work-twice-as-hard-as-others )
  27. 27. “There are way easier places to work, but nobody ever changed the world on 40 hours a week. […] If you love what you do, it (mostly) doesn’t feel like work” — Elon Musk "Elon Musk:Work twice as hard as others" by Bambi Francisco Roizen onVator (23.12.2010, https://vator.tv/news/2010-12-23- elon-musk-work-twice-as-hard-as-others )
  28. 28. By DoD photo by Senior Master Sgt.Adrian Cadiz (Released) - https://www.flickr.com/photos/secdef/ 26804537356/in/album-72157668014155445/, Public Domain, https://commons.wikimedia.org/w/index.php? curid=66160210 Jeff Bezoz
  29. 29. ”the greatest place I hate to work“
 — Amazon manager "Inside Amazon:Wrestling Big Ideas in a Bruising Workplace" by Jodi Kantor and David Streitfeldaug inThe New YorkTimes (15.08.2015, https://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in- a-bruising-workplace.html — PDF inside_amazon-_wrestling_big_ideas_in_a_bruising_workplace.pdf ) “marathon conference calls on Easter Sunday and Thanksgiving, criticism from bosses for spotty Internet access on vacation, and hours spent working at home most nights or weekends.” ”where overachievers go to feel bad about themselves.“
 — another Amazon manager
  30. 30. ”You can work long, hard or smart, but at Amazon.com you can’t choose two out of three“ — Jeff Bezoz in his letter to Amazon’s shareholders in 1997 http://media.corporate-ir.net/media_files/irol/97/97664/reports/Shareholderletter97.pdf
  31. 31. 1. Why does Agile promote sustainable pace? 2. How does Agile promote sustainable pace?
  32. 32. You are crazy-busy. The deadline approaches. You are going to be late. What are your short-term options? 1. Extend the deadline. 2. Reduce the scope. Those are all your options. Now chose. v0.2
  33. 33. You are often crazy-busy. You are often late. What are your long-term options? capability people capacity capacity = capability x people capability = skills x system
  34. 34. Creating Sustainable Pace ideas to improve capability on personal level reading and writing meditating working out eating healthy resting sleeping emotional intelligence social intelligence understanding of personal values understanding of needs practicing focus, awareness, compassion how to deal with our own feelings how to deal with other people’s feelings
  35. 35. Creating Sustainable Pace ideas to improve capability on personal level “Peace - It does not mean to be in a place where there is no noise, trouble or hard work. It means to be in the midst of those things and still be calm in your heart.” — unknown
  36. 36. Creating Sustainable Pace ideas to improve capability on team level creating good relationships having empathy and compassion being in conflict negotiating communicating collaborating automating & simplifying avoiding dependencies being independent creating interdependencies helping accepting help having diversity & inclusion increasing psychological safety
 !! when
 necessary inviting to a party & asking to dance
  37. 37. Creating Sustainable Pace ideas to improve capability on organisational level understanding of systems thinking decrease overtime encourage working smarter create landscape of autonomous teams provide slack eventually down to zero
  38. 38. Creating Sustainable Pace We don't rise to the level of our expectations,
 we fall to the level of our training.
 — Archilochos
  39. 39. v0.2 and Thanks for listening take care

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