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Scrummaster Needed Desperately at LAST Conf 2016 in Melbourne, Australia

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There is a lot of reluctance within organisations to place ScrumMasters, let alone to spend money to hire them. Surely this role can be done by one of the developers, right? After all, it’s only a minor role, isn’t it? Far from it! The ScrumMaster is a full­-time role. Without it, who can take care of the agile process on behalf of a busy Scrum team?

One way to help teams and management understand the value of the ScrumMaster’s role is to show them the volume and importance of tasks a ScrumMaster can fulfil, and the consequences of what happens if nobody takes care of these tasks. This session not only presents the 42 tasks of a ScrumMaster’s role but will clearly show that every Scrum team needs a ScrumMaster.

Published in: Business

Scrummaster Needed Desperately at LAST Conf 2016 in Melbourne, Australia

  1. 1. LASTConferenceMelbourne Here are
 42 good reasons
 why. BerndSchiffer 30/06/2016 ScrumMaster needed
 desperately!
  2. 2. Why do we need a ScrumMaster? Tree-hugger?
  3. 3. “Never attribute to malice that which is adequately explained by stupidity.” Hanlon’s see also: http://agiletrail.com/2011/12/20/hanlons-razor-comfort-in-the-assumption-of-stupidity/ Razor
  4. 4. 1. The ScrumMaster is a
 full-time role! 2. The ScrumMaster is
 not a developer! 3. The ScrumMaster is
 not the Product Owner! 4. To have a ScrumMaster, you need to train or hire someone! What I want you to understand !
  5. 5. The Scrum Master is responsible for ensuring Scrum is understood and enacted. Scrum Masters do this by ensuring that the Scrum Team adheres to Scrum theory, practices, and rules. … [1/2]
  6. 6. … The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.
 [2/2]
  7. 7. But how
 does the ScrumMaster do all this?
  8. 8. Explaining what a ScrumMaster does through… Responsibilities What do I need to take care of? Competencies What skills do I need to develop to be responsible? Tasks What kind of things am I going to work on with these skills?
  9. 9. Product Owner The “Why” & “What” Development Team The “How” ScrumMaster The “Inbetween” Explaining what a ScrumMaster does through… Responsibilities What do I need to take care of?
  10. 10. Taking care of… • How is my Product Owner doing? • How is my Development Team doing? • How are our engineering practices doing? • How is the organisation doing? Source: ”An Example Checklist for ScrumMasters” by Michael James (02/02/2016, http://www.scrummasterchecklist.org/pdf/ScrumMaster_Checklist_12_unbranded.pdf) Explaining what a ScrumMaster does through… Responsibilities What do I need to take care of? ScrumMaster The “Inbetween”
  11. 11. Source: ”Developing Great Agile Coaches" by Michael Spayd and Lyssa Adkins (Summer 2011) Agile Practionier Teaching Mentoring Personal Coaching Facilitation Technical
 Expertise Business
 Expertise Transformational
 Expertise Explaining what a ScrumMaster does through… Competencies What skills do I need to develop to be responsible?
  12. 12. Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) Categories • Meetings • Team Dynamics • Learning • Product • Big Picture • Change • Mirror • Miscellaneous Tasks What kind of things am I going to work on with these skills? Explaining what a ScrumMaster does through…
  13. 13. Meetings • Facilitating meetings for the team. This includes: • preparing • moderation • postprocessing • Facilitating retrospectives. Tasks for… Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job )
  14. 14. Team Dynamics 1/2 Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) • Coaching team members (e.g. with one-on- one coaching). • Helping the team improve its social skills, especially with constructive conversations. • Mediating through conflicts. Tasks for…
  15. 15. Team Dynamics 2/2 Tasks for… • Helping the team to make decisions. • Fostering the development team’s self-organisation. • Mediating the general conflict of goals between development team (high technical quality) and product owner (more features). Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job )
  16. 16. Learning 1/2 Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) • Continuing learning regarding everything Agile (e.g. visit user groups, attend conferences, read books, write blogs, etc.). • Consulting team members regarding everything Agile. • Helping the team to create information radiators. • Giving feedback to the team. Tasks for… Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job )
  17. 17. Learning 2/2 Tasks for… Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) • Encouraging the use of Agile Engineering Practices within the development team. • Challenge team with Agile management innovations (e.g. FedEx-Days). • Exchanging with other ScrumMasters constantly within the organisation (e.g. through community of practice). • Doing Gemba Walks.
  18. 18. Product Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) • Helping to tell, write, and split user stories. • Helping to dream up and write down product visions. • Helping to order product backlog items. • Helping with the release planning. • Being familiar with the team’s work, i.e. the product. Tasks for… SHIP IT!
  19. 19. Big Picture 1/3 • Bringing people together who should talk to each other. • Shield the team from bad influences from the outside. • Keeping in touch with every stakeholder regularly. • Helping the team to report to management. • Helping to further the Agile community within the organisation. Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) Tasks for…
  20. 20. Big Picture 2/3 Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) Tasks for… • Organising exchange events like Open Spaces or World Cafés for the team, its stakeholders, and its organisation. • Sharing insights throughout the company (micro-blogging, blogging, internal conferences, etc.).
  21. 21. Big Picture 3/3 Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) Tasks for… • Being a contact person for everyone in the team and their stakeholders regarding Agile. • Giving learning opportunities to people in the organisation (e.g. talks or workshops) and letting them learn important Agile concepts like e.g. technical debt.
  22. 22. Change Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) • Helping the team to get rid of impediments. • Suggesting new metrics for the team as catalysts for change. Tasks for…
  23. 23. Mirror 1/2 Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) • Reflecting Agile and Scrum values to the team. • Helping the team to find team values. • Reminding the team of their arrangements (e.g. working agreements and policies). • Helping the team to continuously improve their process. Tasks for…
  24. 24. Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) • Reflecting issues to the team through observation from outside of the team. • Asking open questions. • Checking models the team uses (e.g. Sprint backlog, metrics, etc.) and show differences between model and real world. Mirror 2/2 Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) Tasks for…
  25. 25. Miscellaneous Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) • Helping the team to keep focus (e.g. by acting as a buffer between external distractions and the team). • Helping the team to maintain their Scrum tools (Story board, Action board, charts, backlogs, etc.). • Helping team and product owner to find a suitable • definition of done • definition of ready. Tasks for…
  26. 26. Source: 42 Tasks for a Scrum Master's Job by Bernd Schiffer (14/11/2011, http://agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job ) SM Task Exercise 1. For each task ask:
 Do we need to take care of this task? 2. For each task that you need to take care of ask:
 Who’s going to do work on this task?
  27. 27. The ScrumMaster is a full-time* role!*“Full-time” not as in “40-hour work week”, but as in “focussed on this role only”.
  28. 28. The ScrumMaster is a full-time role! …can serve… Unexperienced Scrum Team Somewhat experienced Scrum Team Experienced Scrum Team Unexperienced ScrumMaster 1:1 1:1 1:1 Somewhat experienced ScrumMaster 1:1 1:1-2 1:2 Experienced ScrumMaster 1:1-2 1:2 1:2
  29. 29. The ScrumMaster
 is not a developer*! *”developer” not as in “does have a developer background”, but as in “does not work in the development team that she is also ScrumMaster for”. The ScrumMaster
 is not the Product Owner!
  30. 30. To have a ScrumMaster, you need to train or hire someone*!*as in “you need to spend money here!”
  31. 31. ‣@berndschiffer ‣@bold_mover ‣bernd.schiffer@boldmover.com ‣http://slideshare.net/berndschiffer ‣http://berndschiffer.com ‣http://boldmover.com ‣http://agiletrail.com Thank you! LASTConferenceMelbourne Here are 42 good reasons why. 30/06/2016 ScrumMaster needed desperately!

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