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Page 1

Global Solutions: eBerlitz

eBERLITZ
SOLUTIONS
Innovative language learning specially
tailored to your requirement...
Page 2

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

BERLITZ – A GLOBAL EDUCATION COMPANY
LANGUAGE INSTRUCTION
...
Page 3

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

WHAT IS eBERLITZ?

Distance learning

E-learning

• Traini...
Page 4

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

130 YEARS OF INNOVATION – eBERLITZ MILESTONES
Telelangue/
...
Page 5

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

eBERLITZ ADVANTAGES
THE REASON WHY MOST ORGANIZATIONS CHOO...
Page 6

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

STRUCTURED TRAINING PROCESS & PERMANENT
MONITORING
Persona...
Page 7

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

INDIVIDUAL PROJECT PHASES
Assessment

Planning





Need...
Page 8

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

PROJECT IMPLEMENTATION
Your training project

Your Berlitz...
Page 9

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

GLOBAL SOLUTIONS
Solutions

Programs

Berlitz Virtual
Clas...
Page 10

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

BERLITZ VIRTUAL CLASSROOM


Individual instruction or in...
Page 11

Global Solutions: eBerlitz

PHONE LESSONS


Flexible telephone lessons comprising 30, 60 or 90-minute units



...
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Global Solutions: eBerlitz

© 2014 Berlitz Corporation

CYBERTEACHERS


Innovative online learning platform, ava...
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Global Solutions: eBerlitz

© 2014 Berlitz Corporation

CYBERTEACHERS CLASSIC, COACH OR LIVE
Classic

Coach

Live...
Page 14

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

CYBERTEACHERS PLUS
(E-LEARNING + PHONE LESSONS)

LIVE PHO...
Page 15

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

BLENDED LEARNING
(E-LEARNING + F2F OR BVC)

SELF STUDY WI...
Page 16

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

CYBERTEACHERS PLATFORM
Your
progression

Learning Tools:
...
Page 17

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

NETPLANNING ORGANIZATION PLATFORM
1. Booking/cancellation...
Page 18

Global Solutions: eBerlitz

© 2014 Berlitz Corporation

5 KEY DIFFERENCIATORS OF eBERLITZ
High customization
of t...
Page 19

Global Solutions: eBerlitz

THANK YOU!
For more information please visit www.berlitz.com

© 2014 Berlitz Corporat...
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eBerlitz Solutions

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eBerltz brings together the most advanced electronic learning channels with the quality and tradition of Berlitz Method® instruction. The eBerlitz suite of flexible solutions includes all forms of electronically supported learning media, such as: Internet, telephone, e-mail, videos, mobile apps, podcasts, social networks, virtual classrooms, and more. Learners can now access their training anytime and anywhere on the planet.

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eBerlitz Solutions

  1. 1. Page 1 Global Solutions: eBerlitz eBERLITZ SOLUTIONS Innovative language learning specially tailored to your requirements © 2014 Berlitz Corporation
  2. 2. Page 2 Global Solutions: eBerlitz © 2014 Berlitz Corporation BERLITZ – A GLOBAL EDUCATION COMPANY LANGUAGE INSTRUCTION Face-to-Face :550 locations across 70 countries E-learning: Berlitz Virtual Classroom (BVC), Phone Lessons, CyberTeachers, CyberTeachers Coach, CyberTeachers Plus CyberTeachers Live Blended Learning: E-learning + instructor led courses GLOBAL LEADERSHIP TRAINING Language and Communication Dynamic Solutions for Cultural Competency Global Leadership Development Programs TESTING & ASSESSMENT Language Audits Proficiency Testing
  3. 3. Page 3 Global Solutions: eBerlitz © 2014 Berlitz Corporation WHAT IS eBERLITZ? Distance learning E-learning • Training with a live instructor • Flexible training, independent of location • Learning supported by computer + internet Blended learning • Combination of e-learning + live instruction
  4. 4. Page 4 Global Solutions: eBerlitz © 2014 Berlitz Corporation 130 YEARS OF INNOVATION – eBERLITZ MILESTONES Telelangue/ World Speaking is acquired by Berlitz: E-learning + blended learning 24/7 First version of the CyberTeachers e-learning solution and Berlitz Virtual Classroom is introduced Development of the Berlitz Method® and founding of the Berlitz School of Languages 1878 Creation of learning content for 218 occupations + 20 industries Telephone training is invented, offering worldwide delivery. Berlitz celebrates its 135th anniversary Boosting Team for learner support 1981 2001 2005 2008 2011 2013
  5. 5. Page 5 Global Solutions: eBerlitz © 2014 Berlitz Corporation eBERLITZ ADVANTAGES THE REASON WHY MOST ORGANIZATIONS CHOOSE eBERLITZ SOLUTIONS? Customized programs for all employees Fast implementation Easy set up worldwide Permanent tracking Maximum flexibility adapted to the employees schedule Cost reduction
  6. 6. Page 6 Global Solutions: eBerlitz © 2014 Berlitz Corporation STRUCTURED TRAINING PROCESS & PERMANENT MONITORING Personalized training program Participants: NetPlanning Language placement test and needs analysis SUPPORT & MONITORING Course-end test and evaluation Feedback Training assessment for HR: NetReporting
  7. 7. Page 7 Global Solutions: eBerlitz © 2014 Berlitz Corporation INDIVIDUAL PROJECT PHASES Assessment Planning   Needs analysis  Goal-setting  Project planning (budget, time frame, responsibilities)  Training packages  Internal communication Analysis of achievement of goals Evaluation  Record of learning progress  Comprehensive reports: NetReporting  Evaluation with HR  Optimization requests and next steps Planning Execution Execution  Kick-off: communication of objectives, content and methods  Support from project manager and dedicated team  Feedback from participants  Regular status update meetings with HR
  8. 8. Page 8 Global Solutions: eBerlitz © 2014 Berlitz Corporation PROJECT IMPLEMENTATION Your training project Your Berlitz consultant and project manager Boosting team Customer service Over 600 nativespeaker instructors Quality management Development team IT team
  9. 9. Page 9 Global Solutions: eBerlitz © 2014 Berlitz Corporation GLOBAL SOLUTIONS Solutions Programs Berlitz Virtual Classroom Private Instruction Corporate Group Open Group Phone Lessons Phone training and coaching 5 languages, available 24/7 Over 650 instructors Private Instruction Intensive oral communication training E-Learning CyberTeachers Customizable, innovative e-learning program 6 languages, available 24/7 3 sections : Learning News, Your Individualized Training & Assistants tools Instant real coach in option CyberTeachers CyberTeachers Coach CyberTeachers Live Blended Learning + Live online training Over 40 languages Interactive Berlitz Method™ Mixed programs used to enhance the learning process, performance & maximize ROI E-learning + Face-to-Face lessons or Berlitz Virtual Classroom
  10. 10. Page 10 Global Solutions: eBerlitz © 2014 Berlitz Corporation BERLITZ VIRTUAL CLASSROOM  Individual instruction or in-company group courses  40 languages  Save time and money – no traveling required  Flexible time and location  Simple organization of groups in one location or in several countries  Instruction according to the Berlitz Method® and using Berlitz materials The advantages of using the latest technology: Possibility of recording and replaying the lesson Application sharing: PowerPoint, Excel, Word, etc. Dynamic live instruction via internet
  11. 11. Page 11 Global Solutions: eBerlitz PHONE LESSONS  Flexible telephone lessons comprising 30, 60 or 90-minute units  600 telephone trainers worldwide, available 24 hours a day  Content tailored to specific occupations (218 occupations, 20 industries)  Interactive booking platform available 24/7  5 languages: English, Spanish, French, Italian, German  Virtual blackboard for sharing information with the instructor  Lesson report by email after each lesson Benefits: - Time-saving - Flexible (6 hours' notice for cancellations, instructors available 24/7) - Personal instructor for individual attention - Immediate assistance via Instant Help © 2014 Berlitz Corporation
  12. 12. Page 12 Global Solutions: eBerlitz © 2014 Berlitz Corporation CYBERTEACHERS  Innovative online learning platform, available 24/7  Individual training program Levels, goals and specific job profiles  Interactive exercises, learning with all the senses  Analysis and recording of learning progress  Three options available: Classic, Coach, Live  Ideal for blended learning Benefits: - Individual learning via online lessons - Integration of own materials into the learning program - Language assistants for letters/emails, presentations,negotiationsand telephone - Coach available to answer learners' questions - Systematic memorization with Speed Memorization - Also available via Mobile Apps for smartphones and tablets
  13. 13. Page 13 Global Solutions: eBerlitz © 2014 Berlitz Corporation CYBERTEACHERS CLASSIC, COACH OR LIVE Classic Coach Live English, German, French, Spanish, Italian, Dutch English, German, French, Spanish, Italian English Online lessons    Learning news    Flash lesson    Learning tools    Language assistants    Progress chart    Live coaching   Community rooms   Languages Live classrooms 
  14. 14. Page 14 Global Solutions: eBerlitz © 2014 Berlitz Corporation CYBERTEACHERS PLUS (E-LEARNING + PHONE LESSONS) LIVE PHONE INSTRUCTION PHONE LESSON REPORT Seamless blended with live instruction and e-Learning lessons REVIEW & SELF-STUDY WITH E-LEARNING SCORE CARD Course plan developed by both instructors and learners to increase motivation
  15. 15. Page 15 Global Solutions: eBerlitz © 2014 Berlitz Corporation BLENDED LEARNING (E-LEARNING + F2F OR BVC) SELF STUDY WITH ELEARNING CHAPTERS SELECTION / LEVEL & SCHEDULING Seamless blended with live instruction and e-Learning lessons LIVE INSTRUCTION SCORE CARD Instructors can check the work done & results on the student Score Card
  16. 16. Page 16 Global Solutions: eBerlitz © 2014 Berlitz Corporation CYBERTEACHERS PLATFORM Your progression Learning Tools: Dictionary, Synonyms, Translation Tool, Memorizer, Speechtrainer Grammair Home, Settings, Notes SOS Teacher, CustomerService Learning News and Flash Lesson e-lesson
  17. 17. Page 17 Global Solutions: eBerlitz © 2014 Berlitz Corporation NETPLANNING ORGANIZATION PLATFORM 1. Booking/cancellation of telephone lessons 7. Interactive online help for NetPlanning 8. NetPlanning user manual 9. Contact with Customer Service 7. 9. 8. 6. 1. 2. 4. 3. 5. 2. Teaching units - telephone lessons 3. Access to CyberTeachers for e-learning bookings 4. Virtual blackboard 5. Overview of telephone lessons booked 6. Overview of telephone lessons completed incl. lesson report
  18. 18. Page 18 Global Solutions: eBerlitz © 2014 Berlitz Corporation 5 KEY DIFFERENCIATORS OF eBERLITZ High customization of training content so that participants can immediately apply it in the workplace Specific support on the job Language assistants and integration of own materials Blended learning formats Combination of live and online training Individual instruction via telephone Total flexibility, 24/7 Easy technical integration No downloads necessary Worldwide project support Customer service and IT support Boosting team for inactive learners “Helping the World Communicate Anywhere Anytime”
  19. 19. Page 19 Global Solutions: eBerlitz THANK YOU! For more information please visit www.berlitz.com © 2014 Berlitz Corporation

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