Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Holistic Universal Booking System

855 views

Published on

For online travel agencies and travel suppiers:

The Holistic Universal Booking System is a hub between the product lines and the sales channels.

Published in: Business, Travel
  • Be the first to comment

  • Be the first to like this

Holistic Universal Booking System

  1. 1. HUBS Holistic Universal Booking System - Proposal for travel agencies and travel suppliers - Benoit Germaneau 3 May 2009
  2. 2. The Concept To share the sales channels between the products lines. To develop the cross-selling between the products lines. Beyond the selling, the booking. A single point of contact for the customers, but multiple channel A hub between the product lines and the sales channels. 2
  3. 3. The Problem Each product line has its own sales channels Each product line has its own customer database Many websites to book different products (with the same look & feel to lure the customers) No cross-selling across the sales channels No online booking via partners or consolidators 3
  4. 4. The Holistic Universal Booking System 4
  5. 5. The Holistic Universal Booking System The sales channels are shared by the product lines One customer database shared by the product lines One website to book all the products (with several look & feels, affiliates, white labels) Cross-selling accross the sales channels Online booking via partners and consolidators 5
  6. 6. The encounter between... ... THE SALES CHANNELS AND THE PRODUCTS LINES Sales Channels Products Lines Web Hotels iPhone Flights Call Centre Packages Travel Agent Cruises HUBS Corporate ... Travel Agencies Cars GDS Activities Consolidators Insurances 6
  7. 7. Benoit Germaneau benoit.germaneau@gmail.com

×