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  2. 2. COMBINING EXPERIENCE, TECHNOLOGY AND BUSINESS KNOWLEDGEAcross the world, businesses are evolving faster than ever before. Change has become the only constant. Change,transition and such phenomenon that were once viewed with skepticism, have now become the new culturalconstruct that forward looking organizations live by.Yet, most businesses, despite their stoic and confident appearance are worried. Are we up to addressing this change?Where are the people to do this? HIGHLIGHTS OF 2011
  4. 4. Who are we ?FUTURE FOCUS INFOTECH PVT. LTD.Future Focus Infotech (FFI) is one of India’s oldest IT Consulting company providing Strategic IT HR and ManagedSolutions. In India we have over 2000 professionals employed across New Delhi, Mumbai, Pune, Bangalore,Chennai, Hyderabad, Kolkata & Kochi. The scale of our capabilities, offerings and customer engagements in the ITand ITES domain differentiates us from mostother companies in the consulting and recruitment vertical.Most of our customers are global organizations with customized and very distinct HR and recruitment systems. Webuild our processes and approach systems that create the bridge to establish an extended HR structure. We haveconsistently produced robust financial results in good times and the not-so-good, generating over 30% Year-on-Yeargrowth.FFI has been recognized as one of India’s most reliable business brands in Strategic IT HR.FOCUS AMERICA INC.Focus America, Inc.(FA) was founded in 2000 and is the wholly owned US subsidiary of Future Focus Infotech Pvt. Ltd.Based out of Chicago, Illinois, FA was initially addressing only software development and related projects.During October 2005, FA also ventured into FFI’s main-stream business of IT Consulting Services and has sincerecorded exponential growth. FA focuses on delivering technical consulting and project-based services to itsinternational customers across varied technology domains. Project related services are delivered out of Focus’ offshoredevelopment center in Chennai, India.Quite simply put, whether in India or the US, we endeavor to make a real and lasting difference to our Relationships,to which the following accolades and facts attest.FUTURE FOCUS INFOTECH MEAFuture Focus Infotech, MEA (FFI MEA) is the wholly owned subsidiary of Future Focus Infotech Pvt. Ltd. India (FFI) withits registered office in SAIF Zone, Sharjah, UAE.Over the past year, FFI has steadily established its niche in region, providing IT HR Consulting Services to its globalcustomers for their projects in the region.FFI MEA has an independent and robust CRM and delivery machinery that addresses and caters to the IT HR consultingrequirements in the Middle East and South Africa region. This claim is supported by the fact that FFI MEA is one of thefast growing partners in the Telecom, ERP and Web Technology space to IT majors like TCS, Infosys and others, in theMEA region. The company also works with non-IT and other local and international businesses for their specific IT HRneeds. F U T U R E INFOTECH (MEA)
  5. 5. Customer SpeakIBM TCS“It was a pleasurable journey working together with “It’s close to 10 years that both of our organizationyour organization and developing together “SHELL” has been working together and we thought it ap-from 2004. You have become a partner to IBM deliver - propriate to send a note of appreciation as we reaching a project of such great magnitute which has cre- this milestone. The fact that Focus takes care of theated history in IBM and in country at large exhibiting complete pre & post-deployment consultant man-one of offshoring success story and the ripples of this agement, significantly eases the pressure on us assuccess have taken its imprint in several columns in the complex and challenging task of identifying, pre-Shell in-house documents and in technology discus- screening and managing the consultant, is handledsions with various global customers in the WEST. As a by you. It has been our experience over the past 10partner you have unmatched quality to join a CMMi years of our partnership with you that this ongoinglevel 5 company delivering projects with very high value addition and creativity to your services delivery,C-Sat ratings helping us to manage several issues to- emphasized with your focus on sustainable relation -gether in a support environment of a very complex ships, adds tangible value.pool of technology. Moving forward i wish Focuswork together in various fields like training, deliver - We look forward to this continued long-standinging end to end technology, Quality Assurance and relationship.keep supporting IBM in the most exciting times inIndian history. Thanking you,Wish you and your team a very happy and Yours Faithfully,successful 2007. K. Jayaramakrishnan Vice PresidentWith warm regards, For TATA Consultancy Services”Bhaskar SanyalGlobal Delivery Direct-ASEAN LeaderIBM Singapore Pte Ltd.”
  6. 6. AdvantagesADVANTAGE FOCUS YOU GET• Track record of delivering process-driven Flexibility of professional services in the technology arena for over a decade • In-house development team on need basis • Choice of location for your resources to operate• Over 2000 experts working on quick-time response to varied client requirements Relief from• Database - RepoWare - Proprietary database • Carrying costs- resources hired on project basis of validated profiles • Training resources- required technical and soft skills on need basis• Dedicated teams to manage client specific • HR functions like motivation, counseling etc. needs right from resource augmentation to turn-key solutionsWIDE RANGE PROFICIENCY Mainframes ClientServer WebApplications DatabaseAdministrators Document & Technical Writing Testing Embedded Systems Telecom System&Network Administrators ERP CRM,SCM,SRM Andmore...
  7. 7. Our Relationships• Tata Consultancy Services Ltd.• Infosys Technologies Ltd.• Capgemini Consulting India Pvt. Ltd.• IBM India Pvt. Ltd.• Hewlett Packard Globalsoft Ltd.• Wipro Infotech Ltd.• Wipro Technologies Ltd.•. Robert Bosch Ltd.• Scope International Pt Ltd.• Sony Ericsson Mobile Communications (SEMC) and more
  8. 8. Recognition2007 : Zinnov Process Excellence Award & Zinnov Recognition - Best IT Talent Consulting2008 & 2009 : D&B India’s Top IT Co’s Listing2008, 2009 & 2011 : A Deloitte Technology Fast 500 Asia Pacific Winner D&B D-U-N-S:86-219-63052009 : A NASSCOM Emerge 50 Company2010 : All World Network India Fast Growth 25 winner - A Michael Porter endorsed Harvard Univ. initiative2011 : Deloitte Technology Fast 50 India 20112011 : D&B- Axis Bank BUSINESS GAURAV AWARD
  9. 9. What do we do? We help customers address their ever increasing challenges in identifying, deploying and managing their most valuable asset – People. FFI offers Strategic IT HR and Managed Solutions to its Customers. These are offered as 4-different services, branded for clarity as Lateral Hires IT – HR consulting services TechSearch TechS urce TechSoft FSoftware development services TechServ End 2 End consulting services Project Aligned
  10. 10. Our work environmentThe undergirding of our work culture is the PEOPLE 4 PEOPLE mantra. At FFI we havesprinkled our calender with activities to enable our people to sharpen their creative skills.Our training sessions range from sheer fun activities like “Sharp shooters contest” tochallenging training engagements. At the pinnacle is the RENDEZVOUS - when work andfun go hand in hand to build relationships that last.Although the business challenges are unique and demanding, the rewards are equally exciting and the systemensures that our employees are fully rewarded for their efforts.
  11. 11. Our workforceFOCUS HAS SIX WORKFORCES ensures long-term success. This helps and supportsEach of these six workforces offers a different career success of our customers at both ends of the spec -experience and service. trum viz. the IT organization and the Consultant.• Relationship Workforce • Customer Support WorkforceFocus’ Relationship workforce comprise of profes - These are skilled professionals who specialize in a vari -sionals who are specifically customer-focused and ety of areas encompassing Human Resources, Peoplewhose KRAs are aligned to identifying, establish - Management and Customer Care, in the IT domain. Foring and managing customer relationships with any professional services organization, people are keythe objective of evolving the relationship through assets. Focus CS is also part of the Career Managementquality service, to become one that is strategic and function. This workforce is responsible for developing,preferred managing and motivating our Consulting work force. This team is also responsible for new joiner orientation,• Recruitment and Delivery Workforce (R&D) reporting processes, training tools and initiatives. They are involved in critical processes from addressing theWhether graduate or experienced professional, regular rewards structure and establishing the criteria that de -career counseling helps in personal and professional termine growth. They also help set up feedback mech -development. Our R&D workforces function in the en - anisms that guide people on how to improve or de-hanced capacity of Career Managers. They spend time velop their skills and keep their career moving forward.with aspiring consultants to discuss progress, under - Focus’ CS work directly with people to help them findstand goals and help to achieve them. This helps to the right engagements where they can make most ofchalk out career blue prints for the future, which will their existing expertise and expand consultants focus on projects and skills that bestsuit their profile and help them in the direction that
  12. 12. Our workforce• Consulting Workforce build teams on the .Net/J2EE technology areas. OurOur Consulting IT People bring with them experi - capabilities also extend to Quality Assurance withence in Technology aligned to business, industry regard to Functional, Regression, Security and Per -and systems integration. They help our customers formance testing of software, build and deliver strategies that transformcompanies to high-performance businesses. They • Enterprise Support Workforceform our value-proposition to the Customer. Enterprise Support is Focus’ internal workforce, ef - ficiently managing and supporting all activities• Solutions Workforce across our business. Enterprise People work in areas such as Finance, HR, Facilities and Services,The Solutions workforce is a group of technology Administration and Internal Communications.experts. These people use their knowledge andexperience to take on practical programming andtechnology implementation for our clients in theUnited States of America. They work out of ourChennai Delivery Center. With regard to the tech -nology areas based on the current assignmentsand resource availability at the DC, our forte isOpen Source technologies (Linux, Apache, MySQL,PHP, etc) in development and maintenance of ap -plications. However based on need, we can also
  13. 13. How do we deliver our services?FFI’s business is structured around the IT andITES industry. Our four brands - TechSource, Tech Search, TechSoft and TechServ, form the four brandsof our services and solutions.FROM THE “FUNCTIONALITY”A SPECTWE ADDRESSVerticals :Telecon, BFSI, Healthcare, Education etc.,Technology :SCM, CRM, ERP, Microsoft andOpen source. Pure play IT technology anddevelopmentOur offerings may be described as “growth platforms” These function as the basis for innovation, to .drive the growth of the company and to provide thenecessary differentiation and expertise that ensures DELIVERY WORK FLOWsmooth delivery of the services and solutions to customers. Growth platforms also help our people builddeep marketable skills that add value to their careers.Working with such differentiation also help us to forgetogether, at short notice, integrated teams, which can BUSINESS RELATIONSHIP DELIVERYhelp deliver the best possible business solution to our Candidate identification, screening New Business, contracts & CRMCustomer requirement. Project identification & alignment & evaluation, selection & on-boarding Selection Logistics Delivery Management aligned to Customer Projects & Processes BUSINESS SUPPORT BUSINESS CONTINUITY SERVICES (BSS) SERVICES (BCS) Pre- Boarding Time Sheets, Employee/Cust Engagement & Counseling Employee Reports, Background Check BGC Post - Boarding Billing & Statutory Performance Appraisal, Consultant Contact Requirements & Mgmt, Customer Satisfaction Separation Mgmt, Re-assignments.
  14. 14. FiQMS Portal Focus Intergrated Quality Management Systems Quality Management system of an organization is only as good as the quality of its processes and effectiveness of their implementation by the stakeholders to innovate and continually improve the business. In 2006 April, Focus launched its own Portal to facilitate new hopefuls directly register and interact with Focus func - tionaries and to manage issues instantaneously and effectively. Over the year, with phased integration, in both back- ward and forward directions, it has now metamorphed into an integrated application customized 360 degrees to the needs of candidates, existing consultants, end customers and FFI employees. FiQMS is now the backbone of Focus Process implementation, standardizing procedures across geographies, capturing deviations as and when they happen, cautioning the functionary of any delays, escalating issues when required, raising appropriate alerts to management, recording transactions, measuring performance and analyzing against objectives. FiQMS provides a forum where private interaction is possible with the candidate through all stages at different levels of management to maintain a delicate balance of business and emotional relationship, at once achieving trans - parent as well as confidential interactions. BCS Business Continuity ServicesFFIs “Business Continuity Services” (BCS) is one-of-a-kind process innovation which works towards providing thelevelof Business Assurance that normally accompanies a more traditional “product” or “solutions” sale and accompanieddocumentation. Where “resource augmentation” signs-off, BCS commences, focusing on all parameters that arehitherto managed by the customer or simply not addressed. While BCS is the Management of People, it is farremoved from the type-cast HR; in that, its complete accountability is ensuring the success of the business byensuring the effective management of our “solution” (the consulting engineer). The Project may focus on theTechnical Delivery of its business, while the deliverables of the People aspect of the business is managed by BCS.This transcends the search and deploy” model to emerge as a catalyst in innovation and value.Consulting employees possess a strong itinerant mindset & identity crises. The “service assurance” of BCS is toensure business/service continuity through sustained consultant engagement systems.
  15. 15. #FFIJOBS Twitter I FFIJOBS page on Facebook I Focusite onOur Locations New Delhi : 414, 4th Floor, Ansal Majestic Tower, Near P.V.R. Complex, New Delhi - 110 018.Corporate & Regd. Office : Tel: +91 11 2854 7794, 6630 68553, 2nd Street, Haddows Road, Chennai-600 006.Tel: +91 44 4393 1900, 4393 1939. Hyderabad :Fax: +91 44 2825 0892 201, Ganga Estates, Nagarjuna Circle,E-mail: Road No:1, Banjara Hills,Hyderabad-500 034. Tel: +91 40 4020 4930 / 41Chennai: Kolkota :Old No. 13, New No. 27/1, 2nd Floor, RDB Boulevard,Nungambakkam High Road Plot-K1 Block- EP & GP,Chennai - 600034. Sector-V, Salt Lake City,Tel : +91 44 43934400 / 43934411 Kolkata-700 091E-Mail Tel : +91 033 40650052Mumbai: Pune :B / 205, 2nd Floor, SHERATON CLASSIC 38, First Floor, D-Block,Opp. CRISIL House, Chakala, Andheri East - 400 093. Vastushree Complex,Hyde Park,Tel: +91 22 2820 7185, 2820 2467 Market Yard, Pune - 411 037.Mobile: 98338 97680 / 81 / 82 Tel: +91 20 6401 0873Bangalore : Kochi :32, Brigade Road, Chembarathil House,Bangalore - 560 001. Kunduvel, Vazhakala,Tel: +91 80 2532 1672, 2558 2903 Kochi – 682030 Tel: +91-86063-66623 I N T E R N AT I O N A L O F F I C E S 600 E, Higgins Road, Suite 1B F U T U R E Elk Grove Village, Illinois - 60007. INFOTECH (MEA)
  16. 16. F U T U R E (MEA) INFOTECHRelationships that last...