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USeD - Usability Service enhancements to Digimap


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USeD - Usability Service enhancements to Digimap

  1. 1. USeD - Usability Service enhancements to Digimap<br />An Introduction<br />Addy Pope 2011<br />
  2. 2. What is USeD<br />USeD aims to improve the usability and learnability of a widely used research tool that provides access to valuable geospatial research data – specifically the data download of Ordnance Survey data from the JISC funded Digimap service.<br />
  3. 3. What<br />1<br />2<br />Define area<br />3<br />Pick data tiles<br />4<br />Select 1 data product <br />from a choice of 16 <br />Stats: <br /><ul><li>48,000+ Digimap users
  4. 4. 74,000 data requests*
  5. 5. 1,000,000 data tiles served*</li></ul>* Based on Jan 2010 – Jan 2011<br />Define delivery format<br />
  6. 6. Why<br />Issues with the existing system include:<br /><ul><li> current interface infers familiarity with OS products
  7. 7. cannot download more than one dataset at a time
  8. 8. cannot save user preferences
  9. 9. focused on data delivery issues rather than user requirements
  10. 10. fails to address differences in users spatial literacy.</li></ul>“I find it a bit complicated” – <br />Engineering postgraduate<br />“Too hard to use” – <br />Geography and Environment <br />student<br />“Really like the system but find <br />it hard to navigate around” – <br />Architecture postgraduate<br />
  11. 11. How<br /><ul><li> Investigate current use of service and extract a number of typical user personas
  12. 12. Use personas to design enhanced interface and work flow process
  13. 13. Run user testing on new interface (iterative)
  14. 14. Feed output of project into the Digimap data downloader</li></ul>Personas: <br /><ul><li>Should describe the main user groups from beginner to expert
  15. 15. Persona profiling based on:
  16. 16. User engagement / User interface analysis
  17. 17. Existing download database logs </li></li></ul><li>Team<br /><ul><li> Project Manager
  18. 18. Usability Expert
  19. 19. GIS analyst
  20. 20. Software Developers</li></ul>Project blog:<br />