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1
Ben Linders Consulting
Valuable Agile Retrospectives
QCon Beijing, April 25, 2015
Ben Linders Consulting
2
Ben Linders Consulting
On the agenda today …
• “What” and “why” of Retrospectives
• Business Value and Benefits
• Enviro...
3
Ben Linders Consulting
Agile, Lean, Quality & Continuous Improvement
Retrospectives Facilitator
Agile Coach/Mentor/Train...
4
Ben Linders Consulting
State of Practice
Agile Retrospectives
Doing them?
Like doing them?
Valuable?
5
Ben Linders Consulting
Agile Retrospectives
Practice for teams to reflect on their way of working
and to continuously be...
6
Ben Linders Consulting
Prime Directive
“Regardless of what we discover, we understand
and truly believe that everyone d...
7
Ben Linders Consulting
Why Retrospectives?
To help teams to solve problems and improve themselves!
• Becoming Agile and ...
8
Ben Linders Consulting
9
Ben Linders Consulting
Environment for Retrospectives
Adopting retrospectives is an organizational change
where professi...
10
Ben Linders Consulting
Purpose of Retrospectives
• Team’s authority and responsibility
on how they do their work
• No “...
11
Ben Linders Consulting
Capable Retrospective Facilitators
Facilitated by capable professionals:
• Qualified facilitator...
12
Ben Linders Consulting
Do and Evaluate Retrospectives
• Start with retrospectives in your first iteration
• Simple tech...
13
Ben Linders Consulting
Leading Retrospectives
Roles
• Facilitator – Servant Leader
• Coach – Support Change
• Manager –...
14
Ben Linders Consulting
Business Value
Agile retrospectives help teams learn and improve, and
increase their business va...
15
Ben Linders Consulting
Vital Few Actions
• Small Actions
• Frequent Change
• Focus on Value
• Stop Starting,
Start Stop...
16
Ben Linders Consulting
Follow up on Actions
• Visibility
• Check status
Mentoring & Coaching on Continuous Improvement
...
17
Ben Linders Consulting
Toolbox of Retrospective Exercises
• Teams differ
• Needs vary
• More value
You can plan a retro...
18
Ben Linders Consulting
Retrospective Exercises
• Asking questions
• One-word retrospective
• Root Cause Analysis
• Time...
19
Ben Linders Consulting
Examples
The Sprint that failed
• Trust and Empowerment
• Deal with Feelings
The team that wasn’...
20
Ben Linders Consulting
Designing your Retrospective
amazon.com/dp/B00SWJO1DI benlinders.com/exercises/
21
Ben Linders Consulting
Take Away
Retrospectives:
• Frequent, Fast Feedback
• Well Facilitated
• Effective Exercises
• T...
22
Ben Linders Consulting
Chinese Edition
从敏捷回顾中收获价值 回顾练习的工具箱
By Luis Gonçalves & Ben Linders
《从敏捷回顾中收获价值》包含可用于您
个人回顾工具箱的大...
23
Ben Linders Consulting
Questions?Questions?
Ben Linders
Independent Consultant Agile, Lean,
Quality & Continuous Improv...
24
Ben Linders Consulting
Retrospectives Book
Getting Value out of Agile Retrospectives
By Luis Gonçalves & Ben Linders
Do...
25
Ben Linders Consulting
Spicing up Retrospectives
Workshop
 Why and How
 Business Benefits
 Facilitation Skills
 Exe...
26
Ben Linders Consulting
Background Information
27
Ben Linders Consulting
Retrospective Benefits
• Actions done by the Team
• Power to the Team
• Changes that Stick
28
Ben Linders Consulting
Assessing yourself
• Readiness
• Agile / Scrum Practices
• Culture & Mindset
• Agile Fluency
• R...
29
Ben Linders Consulting
Book Facts Agile Retrospectives
Leanpub subscribers: 500 in 3 months, 1000 in 5 months, now 2177...
30
Ben Linders Consulting
Articles on Effective Agile
• Self-assessing how Agile you are
• Sustainable Improvement through...
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Talk given at QCon Beijing 2015

This talk explains the “what” and “why” of retrospectives and the business value and benefits that they can bring. Examples will be given of exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives. It is based on the successful book Getting Value out of Agile Retrospectives (also available in Chinese).

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Valuable Agile Retrospectives - QCon Beijing 2015 - Ben Linders

  1. 1. 1 Ben Linders Consulting Valuable Agile Retrospectives QCon Beijing, April 25, 2015 Ben Linders Consulting
  2. 2. 2 Ben Linders Consulting On the agenda today … • “What” and “why” of Retrospectives • Business Value and Benefits • Environment for Retrospectives • Retrospective Exercises With agile retrospectives teams drive their own actions! Ben Linders
  3. 3. 3 Ben Linders Consulting Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance Editor for InfoQ.com Ben Linders Co-Author Getting Value out of Agile Retrospectives English Dutch French Japanese Spanish Italian Chinese Russian Polish German Author: What Drives Quality eBook: Download from Amazon, InfoQ or Leanpub Print: Buy on Amazon or Lulu
  4. 4. 4 Ben Linders Consulting State of Practice Agile Retrospectives Doing them? Like doing them? Valuable?
  5. 5. 5 Ben Linders Consulting Agile Retrospectives Practice for teams to reflect on their way of working and to continuously become better in what they do. Focus upon • Team • Self organizing What is an Agile Retrospectives
  6. 6. 6 Ben Linders Consulting Prime Directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”  Norm Kerth http://www.retrospectives.com/ Create an Open Culture where team member Speak Up with Respect for each other to Learn and Improve Soft Skills Matter
  7. 7. 7 Ben Linders Consulting Why Retrospectives? To help teams to solve problems and improve themselves! • Becoming Agile and Lean • Make existing processes more Agile • Increase Value of Agile • Less resistance to Change
  8. 8. 8 Ben Linders Consulting
  9. 9. 9 Ben Linders Consulting Environment for Retrospectives Adopting retrospectives is an organizational change where professionals adapt their way of working, their behavior - It won’t just happen, and if not properly supported it may take much time, or even fail. • Purpose • Facilitation • Do and Evaluate Adopting Agile Retrospectives
  10. 10. 10 Ben Linders Consulting Purpose of Retrospectives • Team’s authority and responsibility on how they do their work • No “first time right” • Ok to fail, if you learn from it • Continuous improvement Sustainable Improvement through Agile Retrospectives
  11. 11. 11 Ben Linders Consulting Capable Retrospective Facilitators Facilitated by capable professionals: • Qualified facilitators • Train: Purpose, techniques, skills • Mentoring & coaching • Share & discuss experiences Agile Improvement Effective and Efficient Retrospectives: • Vital few improvement actions • Keep invested time low
  12. 12. 12 Ben Linders Consulting Do and Evaluate Retrospectives • Start with retrospectives in your first iteration • Simple technique: asking questions or boat exercise Evaluate the Retrospective: • Is this useful? • Helps to get a shared understanding? • Do the actions make sense? • Does meeting as a team to reflect feel good? 
  13. 13. 13 Ben Linders Consulting Leading Retrospectives Roles • Facilitator – Servant Leader • Coach – Support Change • Manager – Arrange for Change All roles are needed Play the game together Action is in the interaction
  14. 14. 14 Ben Linders Consulting Business Value Agile retrospectives help teams learn and improve, and increase their business value to their customers and the company Getting more Business Value: • Expectations • Limit Actions • Follow up on Actions Getting Business Value out of Agile Retrospectives
  15. 15. 15 Ben Linders Consulting Vital Few Actions • Small Actions • Frequent Change • Focus on Value • Stop Starting, Start Stopping • Kanban Short Cycled Improvement
  16. 16. 16 Ben Linders Consulting Follow up on Actions • Visibility • Check status Mentoring & Coaching on Continuous Improvement Making Quality & Process Improvement Visisble Uncovering Better Ways to do Process Improvement Golden Rules for Agile Process Improvement
  17. 17. 17 Ben Linders Consulting Toolbox of Retrospective Exercises • Teams differ • Needs vary • More value You can plan a retrospective meeting, and think about the exercise you want to use, but be open to change it on the spot whenever needed. Toolbox of Retrospective Techniques
  18. 18. 18 Ben Linders Consulting Retrospective Exercises • Asking questions • One-word retrospective • Root Cause Analysis • Timeline • Flow and Energy • Asking Why? • Strenghts (Solution Focused) • Perfection game • Action priorities • Retrospective of Retrospectives • Teams with multiple customers • Remote Teams • Futurespectives Book with Agile Retrospective Exercises
  19. 19. 19 Ben Linders Consulting Examples The Sprint that failed • Trust and Empowerment • Deal with Feelings The team that wasn’t a team yet • Getting to know each other • Skills & Open Culture
  20. 20. 20 Ben Linders Consulting Designing your Retrospective amazon.com/dp/B00SWJO1DI benlinders.com/exercises/
  21. 21. 21 Ben Linders Consulting Take Away Retrospectives: • Frequent, Fast Feedback • Well Facilitated • Effective Exercises • Take Actions
  22. 22. 22 Ben Linders Consulting Chinese Edition 从敏捷回顾中收获价值 回顾练习的工具箱 By Luis Gonçalves & Ben Linders 《从敏捷回顾中收获价值》包含可用于您 个人回顾工具箱的大量练习,可以帮助 您更有效地执导敏捷回顾并从中得到更 多收获。 Download from InfoQ or Leanpub
  23. 23. 23 Ben Linders Consulting Questions?Questions? Ben Linders Independent Consultant Agile, Lean, Quality & Continuous Improvement info@BenLinders.cominfo@BenLinders.com @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies www.benlinders.comwww.benlinders.com
  24. 24. 24 Ben Linders Consulting Retrospectives Book Getting Value out of Agile Retrospectives By Luis Gonçalves & Ben Linders Download from InfoQ or Leanpub Buy on Amazon or Lulu amazon.com/dp/B00SWJO1DI leanpub.com/gettingvalueoutofagileretrospectives Mailinglist: eepurl.com/Mem7H The suggested price is $9,99 (excl. VAT); this is what we think is the real value of this book. We leave it up to our readers to decide what they would like to pay for the book. 
  25. 25. 25 Ben Linders Consulting Spicing up Retrospectives Workshop  Why and How  Business Benefits  Facilitation Skills  Exercises Workshop Agile Retrospectives Spice up your Agile Retrospectives
  26. 26. 26 Ben Linders Consulting Background Information
  27. 27. 27 Ben Linders Consulting Retrospective Benefits • Actions done by the Team • Power to the Team • Changes that Stick
  28. 28. 28 Ben Linders Consulting Assessing yourself • Readiness • Agile / Scrum Practices • Culture & Mindset • Agile Fluency • Roadmaps for Adoption • Maturity Agile Self-Assessment
  29. 29. 29 Ben Linders Consulting Book Facts Agile Retrospectives Leanpub subscribers: 500 in 3 months, 1000 in 5 months, now 2177 InfoQ downloads: > 6500++ Reviews: Goodreads 4,02 Amazon 4.6 Bestseller: #7 on Agile #2 on Business & Economics Languages: English Nederlands  Español  Francais Japanese  Italiano  Chinese Russian Interviews: SPaMCAST Collaboration Superpowers
  30. 30. 30 Ben Linders Consulting Articles on Effective Agile • Self-assessing how Agile you are • Sustainable Improvement through Agile Retrospectives • Working in a Sustainable Pace • Becoming Agile and Lean • Succes Factors for Using Scrum and Getting Benefits • Process Improvement: The Agile Way • Golden Rules for Agile Process Improvement • How to deal with Resistance when Implementing Agile • Managing Projects with Agile Teams • Agile Project Management • Establishing and Maintaining Stable Teams • Getting Business Value out of Agile Retrospectives • Sharing Knowledge is Power • Are your Professionals Empowered?
  • powerirs

    May. 4, 2015

Talk given at QCon Beijing 2015 This talk explains the “what” and “why” of retrospectives and the business value and benefits that they can bring. Examples will be given of exercises that you can use to facilitate retrospectives, supported with advice for introducing and improving retrospectives. It is based on the successful book Getting Value out of Agile Retrospectives (also available in Chinese).

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