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Nuggets for continuous improvement - Agilia 2016 - Ben Linders


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This talk provides you with “nuggets”: practices, experiences, experiments and ideas that are based on doing improvement in software development organizations for more that 20 years. I will show why these nuggets are important and how they contribute in the bigger picture of increasing organizational agility.

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Nuggets for continuous improvement - Agilia 2016 - Ben Linders

  1. 1. @BenLinders - 1 Ben Linders Consulting Nuggets for your Continuous Improvement Journey Agilia Conference Olomouc, Czech Republic. April 5, 2016 Ben Linders
  2. 2. @BenLinders - 2 Ben Linders Consulting Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance Editor for Ben Linders Co-Author Getting Value out of Agile Retrospectives English Dutch French Japanese Spanish Italian Chinese Russian Polish German Greek Turkish Author: What Drives Quality & Continuous Improvement eBook: Download from Amazon, InfoQ or Leanpub Print: Buy on Amazon or Lulu
  3. 3. @BenLinders - 3 Ben Linders Consulting Continuous Improvement Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable Ben Linders
  4. 4. @BenLinders - 4 Ben Linders Consulting Agile Manifesto “We are uncovering better ways of developing software by doing it and helping others do it”
  5. 5. @BenLinders - 5 Ben Linders Consulting Agile: Why improve? • No “one best way” • No “first time right” • Things will change • Self organization, empower your teams Mindset: Continuously look for improvements
  6. 6. @BenLinders - 6 Ben Linders Consulting Agile Nuggets Nugget: Small lump of something precious Practices, experiences, experiments, ideas Understand Melt and mold Evaluate Experiment!
  7. 7. @BenLinders - 7 Ben Linders Consulting Find out where you are Teams doing self-assessments • Checklists • Decide what to do next Values and Mindset drive Practice Self Assessing Agility Pull-based change, teams control own journey
  8. 8. @BenLinders - 8 Ben Linders Consulting Get Management Support Development flow & teams • Resistance • No believe in agile • Career system Lack of support for Agile Agile Processes Managers should support teams in improving their way of working – remove impediments
  9. 9. @BenLinders - 9 Ben Linders Consulting Know your coaching opportunities 1 hr of work left, not finished • Problem clearly visible • Address in Stand-up, Review, Retrospective, or by Coaching on the spot? Best thing coach can do Intervene as late as possible, limit damage
  10. 10. @BenLinders - 10 Ben Linders Consulting Deal with feelings When people resist to change • Listen to their concerns • Take them seriously Resistance What if team members are not happy? • Deal with negativity • Feelings Matter • Constellation reveals the system Negative issues
  11. 11. @BenLinders - 11 Ben Linders Consulting Know thy strengths Project that succeeded • Learn from things that go well • People and team strengths • Exploit to improve Learn from success Solution focused retro Identify strengths, apply them to solve problems
  12. 12. @BenLinders - 12 Ben Linders Consulting Play the Scrum master role Shouldn’t solve all impediments • Over/micro managing the team • Becoming a bottleneck • Guide towards Self organization Dedicated full-time Scrum masters is hard –> technical people play Scrum master role Let the Scrum master come from the team!
  13. 13. @BenLinders - 13 Ben Linders Consulting Create a culture of safety Check safety in retrospective • Prime directive • Exercises: – One Word – Constellation – Team Kudos When safety is low Deal with safety, make sure problems are raised!
  14. 14. @BenLinders - 14 Ben Linders Consulting Focus on the vital few actions Small but significant continuous improvements • Actions for the next iteration • Destroy actions to focus: – Dot voting – Remove bottleneck – Devil’s and Angel’s advocate – Kill actions Vital Few Actions • Enable teams to improve Focus to assure that vital few actions get done!
  15. 15. @BenLinders - 15 Ben Linders Consulting Spice up your retrospectives Team started skipping retrospectives • Try new exercises • Change the setting • Rotate facilitators • Make actions visible • Get actions done • Celebrate success Spicing up Retrospectives Tips for Valuable Retros
  16. 16. @BenLinders - 16 Ben Linders Consulting Golden Rules for Improvement • Dare to share, early and frequently • Result depends on team, not individuals • The one who checks out a task is not necessarily the one who has to finish it • The one’s working on a task are the right people • You may critique anything, but never criticize anyone
  17. 17. @BenLinders - 17 Ben Linders Consulting Take a first step  Think about a problem that needs to be solved,  pick one nugget,  think of a practical way to do it,  start doing it! First Agile Step Every journey for agility and continuous improvement starts with a first step!
  18. 18. @BenLinders - 18 Ben Linders Consulting Continuous Improvement Become aware of importance of continuous improvement, Explore how it’s engrained in agile software development Suggestions that you can use in your daily work to improve continuously Increase your organization's agility! “Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable”
  19. 19. @BenLinders - 19 Ben Linders Consulting Questions?Questions? Ben Linders Independent Consultant Agile, Lean, Quality & Continuous Improvement @BenLinders
  20. 20. @BenLinders - 20 Ben Linders Consulting Background Information
  21. 21. @BenLinders - 21 Ben Linders Consulting Agile Coaching Help people to find and do improvements  Give Feedback  Provide Ideas  Inspire People  Establish Safety Agile Needs Coaching Develop Coaching Skills
  22. 22. @BenLinders - 22 Ben Linders Consulting Retrospectives Book Getting Value out of Agile Retrospectives By Luis Gonçalves & Ben Linders Download from InfoQ or Leanpub Buy on Amazon or Lulu Mailinglist:
  23. 23. @BenLinders - 23 Ben Linders Consulting Retrospectives Book Bundle Six successful retrospectives books • Getting Value out of Agile Retrospectives • Fun Retrospectives • Fifty Quick Ideas to Improve Your Retrospectives • The Retrospective Handbook • Retrospectives for Organizational Change • The Retrospectives Kickstarter These books will make your agile retrospectives rock! Teams will love to do them :-). Discounted price: $30,48 (excl. VAT)
  24. 24. @BenLinders - 24 Ben Linders Consulting Agile Retrospectives
  25. 25. @BenLinders - 25 Ben Linders Consulting Getting More out of Agile & Lean Practices for teams and stakeholders to develop the right products, deliver faster, increase quality, and create happy high performing teams. Full Day Workshop: Deploying practices effectively Improve Collaboration Tips & Trick for Agile & Lean Improve Continuously Increase your organization's agility!
  26. 26. @BenLinders - 26 Ben Linders Consulting Assessing your Agility Over 40 tools: • Self-Assessment checklists • Readyness checks • Maturity assessments • Agile health checks • Measurements • And much more! Agile Self-Assessments
  27. 27. @BenLinders - 27 Ben Linders Consulting Articles on Effective Agile • Self-assessing how Agile you are • Sustainable Improvement through Agile Retrospectives • Working in a Sustainable Pace • Becoming Agile and Lean • Succes Factors for Using Scrum and Getting Benefits • Process Improvement: The Agile Way • Golden Rules for Agile Process Improvement • How to deal with Resistance when Implementing Agile • Managing Projects with Agile Teams • Agile Project Management • Establishing and Maintaining Stable Teams • Getting Business Value out of Agile Retrospectives • Sharing Knowledge is Power • Are your Professionals Empowered?