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Nuggets for continuous improvement - Agilia 2016 - Ben Linders

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This talk provides you with “nuggets”: practices, experiences, experiments and ideas that are based on doing improvement in software development organizations for more that 20 years. I will show why these nuggets are important and how they contribute in the bigger picture of increasing organizational agility.

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Nuggets for continuous improvement - Agilia 2016 - Ben Linders

  1. 1. @BenLinders - benlinders.com 1 Ben Linders Consulting Nuggets for your Continuous Improvement Journey Agilia Conference Olomouc, Czech Republic. April 5, 2016 Ben Linders
  2. 2. @BenLinders - benlinders.com 2 Ben Linders Consulting Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance Editor for InfoQ.com Ben Linders Co-Author Getting Value out of Agile Retrospectives English Dutch French Japanese Spanish Italian Chinese Russian Polish German Greek Turkish Author: What Drives Quality & Continuous Improvement eBook: Download from Amazon, InfoQ or Leanpub Print: Buy on Amazon or Lulu
  3. 3. @BenLinders - benlinders.com 3 Ben Linders Consulting Continuous Improvement Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable Ben Linders
  4. 4. @BenLinders - benlinders.com 4 Ben Linders Consulting Agile Manifesto “We are uncovering better ways of developing software by doing it and helping others do it”
  5. 5. @BenLinders - benlinders.com 5 Ben Linders Consulting Agile: Why improve? • No “one best way” • No “first time right” • Things will change • Self organization, empower your teams Mindset: Continuously look for improvements
  6. 6. @BenLinders - benlinders.com 6 Ben Linders Consulting Agile Nuggets Nugget: Small lump of something precious Practices, experiences, experiments, ideas Understand Melt and mold Evaluate Experiment!
  7. 7. @BenLinders - benlinders.com 7 Ben Linders Consulting Find out where you are Teams doing self-assessments • Checklists • Decide what to do next Values and Mindset drive Practice Self Assessing Agility Pull-based change, teams control own journey
  8. 8. @BenLinders - benlinders.com 8 Ben Linders Consulting Get Management Support Development flow & teams • Resistance • No believe in agile • Career system Lack of support for Agile Agile Processes Managers should support teams in improving their way of working – remove impediments
  9. 9. @BenLinders - benlinders.com 9 Ben Linders Consulting Know your coaching opportunities 1 hr of work left, not finished • Problem clearly visible • Address in Stand-up, Review, Retrospective, or by Coaching on the spot? Best thing coach can do Intervene as late as possible, limit damage
  10. 10. @BenLinders - benlinders.com 10 Ben Linders Consulting Deal with feelings When people resist to change • Listen to their concerns • Take them seriously Resistance What if team members are not happy? • Deal with negativity • Feelings Matter • Constellation reveals the system Negative issues
  11. 11. @BenLinders - benlinders.com 11 Ben Linders Consulting Know thy strengths Project that succeeded • Learn from things that go well • People and team strengths • Exploit to improve Learn from success Solution focused retro Identify strengths, apply them to solve problems
  12. 12. @BenLinders - benlinders.com 12 Ben Linders Consulting Play the Scrum master role Shouldn’t solve all impediments • Over/micro managing the team • Becoming a bottleneck • Guide towards Self organization Dedicated full-time Scrum masters is hard –> technical people play Scrum master role Let the Scrum master come from the team!
  13. 13. @BenLinders - benlinders.com 13 Ben Linders Consulting Create a culture of safety Check safety in retrospective • Prime directive • Exercises: – One Word – Constellation – Team Kudos When safety is low Deal with safety, make sure problems are raised!
  14. 14. @BenLinders - benlinders.com 14 Ben Linders Consulting Focus on the vital few actions Small but significant continuous improvements • Actions for the next iteration • Destroy actions to focus: – Dot voting – Remove bottleneck – Devil’s and Angel’s advocate – Kill actions Vital Few Actions • Enable teams to improve Focus to assure that vital few actions get done!
  15. 15. @BenLinders - benlinders.com 15 Ben Linders Consulting Spice up your retrospectives Team started skipping retrospectives • Try new exercises • Change the setting • Rotate facilitators • Make actions visible • Get actions done • Celebrate success Spicing up Retrospectives Tips for Valuable Retros
  16. 16. @BenLinders - benlinders.com 16 Ben Linders Consulting Golden Rules for Improvement • Dare to share, early and frequently • Result depends on team, not individuals • The one who checks out a task is not necessarily the one who has to finish it • The one’s working on a task are the right people • You may critique anything, but never criticize anyone BenLinders.com/GoldenRules
  17. 17. @BenLinders - benlinders.com 17 Ben Linders Consulting Take a first step  Think about a problem that needs to be solved,  pick one nugget,  think of a practical way to do it,  start doing it! First Agile Step Every journey for agility and continuous improvement starts with a first step!
  18. 18. @BenLinders - benlinders.com 18 Ben Linders Consulting Continuous Improvement Become aware of importance of continuous improvement, Explore how it’s engrained in agile software development Suggestions that you can use in your daily work to improve continuously Increase your organization's agility! Leanpub.com/continuousimprovement “Continuous Improvement is the act of continuously doing whatever helps to become better and thus more valuable”
  19. 19. @BenLinders - benlinders.com 19 Ben Linders Consulting Questions?Questions? Ben Linders Independent Consultant Agile, Lean, Quality & Continuous Improvement info@BenLinders.cominfo@BenLinders.com @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies www.benlinders.comwww.benlinders.com
  20. 20. @BenLinders - benlinders.com 20 Ben Linders Consulting Background Information
  21. 21. @BenLinders - benlinders.com 21 Ben Linders Consulting Agile Coaching Help people to find and do improvements  Give Feedback  Provide Ideas  Inspire People  Establish Safety Agile Needs Coaching Develop Coaching Skills
  22. 22. @BenLinders - benlinders.com 22 Ben Linders Consulting Retrospectives Book Getting Value out of Agile Retrospectives By Luis Gonçalves & Ben Linders Download from InfoQ or Leanpub Buy on Amazon or Lulu amazon.com/dp/B00SWJO1DI leanpub.com/gettingvalueoutofagileretrospectives Mailinglist: eepurl.com/Mem7H
  23. 23. @BenLinders - benlinders.com 23 Ben Linders Consulting Retrospectives Book Bundle Six successful retrospectives books • Getting Value out of Agile Retrospectives • Fun Retrospectives • Fifty Quick Ideas to Improve Your Retrospectives • The Retrospective Handbook • Retrospectives for Organizational Change • The Retrospectives Kickstarter These books will make your agile retrospectives rock! Teams will love to do them :-). leanpub.com/b/agileretrospectives Discounted price: $30,48 (excl. VAT)
  24. 24. @BenLinders - benlinders.com 24 Ben Linders Consulting Agile Retrospectives amazon.com/dp/B00SWJO1DI benlinders.com/exercises/
  25. 25. @BenLinders - benlinders.com 25 Ben Linders Consulting Getting More out of Agile & Lean Practices for teams and stakeholders to develop the right products, deliver faster, increase quality, and create happy high performing teams. Full Day Workshop: Deploying practices effectively Improve Collaboration Tips & Trick for Agile & Lean Improve Continuously Increase your organization's agility! BenLinders.com/agilelean
  26. 26. @BenLinders - benlinders.com 26 Ben Linders Consulting Assessing your Agility Over 40 tools: • Self-Assessment checklists • Readyness checks • Maturity assessments • Agile health checks • Measurements • And much more! Agile Self-Assessments
  27. 27. @BenLinders - benlinders.com 27 Ben Linders Consulting Articles on Effective Agile • Self-assessing how Agile you are • Sustainable Improvement through Agile Retrospectives • Working in a Sustainable Pace • Becoming Agile and Lean • Succes Factors for Using Scrum and Getting Benefits • Process Improvement: The Agile Way • Golden Rules for Agile Process Improvement • How to deal with Resistance when Implementing Agile • Managing Projects with Agile Teams • Agile Project Management • Establishing and Maintaining Stable Teams • Getting Business Value out of Agile Retrospectives • Sharing Knowledge is Power • Are your Professionals Empowered?

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