1.
benlinders.com - @BenLinders 1
Ben Linders Consulting
Ben Linders
Improving Your Quality and
Testing Skills with Gamification
QA&Test Bilbao, October 20, 2022

2.
benlinders.com - @BenLinders 2
Ben Linders Consulting
Trainer / Coach / Adviser / Author / Speaker
Agile, Lean, Quality & Continuous improvement
Freelance Editor for InfoQ.com
BenLinders.com
Books: Valuable Agile Retrospectives Problem? What Problem?
What Drives Quality Self-assessments Continuous Improvement
Games: Agile Self-assessment Game Retrospectives Bingo Impediments
Quality Coaching Agile Testing Psychological Safety Culture

3.
benlinders.com - @BenLinders 3
Ben Linders Consulting
Challenges
 Systems are becoming larger and more complex
 Abundance of techniques and practices
 Everything has to be done faster
 Collaboration is crucial to deliver
Stop imposing change!
Explore and Improve WoW with Gamification

4.
benlinders.com - @BenLinders 4
Ben Linders Consulting
Basic coaching exercise

5.
benlinders.com - @BenLinders 5
Ben Linders Consulting
Coaching Cards Examples

6.
benlinders.com - @BenLinders 6
Ben Linders Consulting
How Coaching Cards Work
 Why or what, not how
 Visualize
 Foster discussions
 Align and focus
 Engage into action

7.
benlinders.com - @BenLinders 7
Ben Linders Consulting
Gamification
Applying principles and practices from
gaming in a non-gaming context
 Solving problems/challenges together
 Foster an innovative team spirit
 Travel your own journey (emerge structure)
Enabling Improvement

8.
benlinders.com - @BenLinders 8
Ben Linders Consulting
Playing games

9.
benlinders.com - @BenLinders 9
Ben Linders Consulting
Self-
assessments

10.
benlinders.com - @BenLinders 10
Ben Linders Consulting
Agile Self-assessment Game
Started as Agile Coaching Cards
Many game formats/exercises
Expansion Packs for Scrum, DevOps, …
Book: Exercises & Experience Stories
Testing, Quality, Psychological Safety
Kanban
Scrum
Business
DevOps Agile

11.
benlinders.com - @BenLinders 11
Ben Linders Consulting
What can gamification bring?
 People like to play games
 Engage and encourage people
 Provide different perspectives
 Foster collaboration
 Build relationships
 Visualize what’s happening
 Experiment, safe to fail, take risks

12.
benlinders.com - @BenLinders 12
Ben Linders Consulting
Angel’s Advocate

13.
benlinders.com - @BenLinders 13
Ben Linders Consulting
Health Check

14.
benlinders.com - @BenLinders 14
Ben Linders Consulting
Facilitating games
Preparation
• Agree on scope/focus
• Select/adopt playing suggestion
• Preselect cards
Facilitating
• Make it feel safe
• Asking over telling
• Decide on action

15.
benlinders.com - @BenLinders 15
Ben Linders Consulting
Sharing Challenges

16.
benlinders.com - @BenLinders 16
Ben Linders Consulting
Key Takeaways
• Testing and quality challenges are largely impacted by
the way people work and collaborate
• Gamification is a great way to get everyone engaged
and get the best out of people.
• Use self-assessments to find out how you are doing and
foster continuous improvement.
• Coaching cards with testing and quality topics help to
focus and align on what to improve next.

17.
benlinders.com - @BenLinders 17
Ben Linders Consulting
Links
Agile Self-assessments benlinders.com/game
Quality Coaching Cards benlinders.com/shop/agile-quality-coaching-cards/
Testing Coaching Cards benlinders.com/shop/agile-testing-coaching-cards/
Contact me for a discount code! benlinders@gmail.com

18.
benlinders.com - @BenLinders 18
Ben Linders Consulting
Questions?
Questions?
Ben Linders
Trainer / Coach / Adviser / Author / Speaker
Agile, Lean, Quality & Continuous Improvement
info@BenLinders.com
info@BenLinders.com
@BenLinders
www.linkedin.com/in/benlinders
www.linkedin.com/in/benlinders
www.facebook.com/BenLindersConsulting
www.facebook.com/BenLindersConsulting
www.benlinders.com
www.benlinders.com