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Getting Business Value out of Agile Retrospectives - ITMPI 2014 - Ben Linders

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Getting Business Value out of Agile Retrospectives - ITMPI 2014 - Ben Linders

  1. 1. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 1 Getting Business Value out of Agile Retrospectives February 5, 2014, 11:00 AM  EST Ben Linders Advies
  2. 2. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 2 Ben Linders Senior Consultant Ben Linders Advies BenLinders@gmail.com Hosted by: Jessica Snyder ITMPI Jessica_Snyder@compaid.com Ben Linders Advies
  3. 3. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 3 About Presenter’s Firm Ben Linders Advies deliver services for Software Development, IT and R&D organizations and professionals, to help them becoming more effective and efficient, and increase the business value that they deliver in their organization, and to their customers. Ben Linders is co-author of the book: Getting Value out of Agile Retrospectives  (http://www.benlinders.com/getting-value-out-of-agile-retrospectives/) Ben Linders Advies
  4. 4. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 4 CAI Achieves IT Operational Excellence www.compaid.com
  5. 5. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 5 PDU Credits Available for this Webinar • The PMI has approved this webinar with PDUs • You will be eligible to receive 1.0 PDU credits • Your PDU email will be sent to you within 24 hours
  6. 6. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 6 Online Webinar Recordings NOW AVAILABLE • Anytime Access • Hundreds of Topics Visit: www.ITMPI.org/library
  7. 7. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 7 Enjoy the benefits of ITMPI Membership JOIN TODAY! • UNLIMITED Free Webinar Recordings • UNLIMITED Free PDU Credits • Hundreds of Topics Visit: www.ITMPI.org/subscribe
  8. 8. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 8 Getting Business value out of Agile Retrospectives Download slides at: http://www.benlinders.com/itmpi/ Ben Linders Advies
  9. 9. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 9 Learning objectives • prepare and facilitate agile retrospectives • create an environment conducive to such retrospectives • get more business value out of agile retrospectives
  10. 10. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 10 Who is Ben Linders? Agile & Lean Quality & Defect Prevention Process Improvement Organizational Development CMMI / People-CMM Assessor Ben Linders Advies
  11. 11. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 11 Agile Retrospectives Practice used by teams to reflect on their way of working, and to continuously become better in what they do. Focus upon • Team • Self steering • Collaboration • Value What is an Agile Retrospectives
  12. 12. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 12 Why Retrospectives? To help teams to solve problems and improve themselves! • Power to the Team • Less resistance to Change • Actions done by the Team • Becoming Agile and Lean
  13. 13. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 13 Prime Directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.” Norm Kerth http://www.retrospectives.com/ Create an Open Culture where team member Speak Up with Respect for each other to Learn and Improve Soft Skills Matter
  14. 14. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 14
  15. 15. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 15 Retrospective Exercises • Asking questions • One-word retrospective • Root Cause Analysis • Timeline • Flow and Energy • Asking Why? • Strenghts (Solution Focused) • Perfection game • Action priorities • Retrospective of Retrospectives Pocket Book on Agile Retrospectives
  16. 16. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 16 Leading Retrospectives Roles • Facilitator – Servant Leader • Coach – Support Change • Manager – Arrange for Change All roles are needed Play the game Action is in the interaction
  17. 17. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 17 Environment for Retrospectives Adopting retrospectives is an organizational change where professionals adapt their way of working, their behavior. It won’t just happen, and if not properly supported it may take much time, or even fail. • Purpose of Retrospectives • Capable Retrospective Facilitators • Do and Evaluate Retrospectives Adopting Agile Retrospectives
  18. 18. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 18 Purpose of Retrospectives Help those involved to know why they should do retrospectives • Teams have authority and responsibility on how to do their work • Discuss the need for continuous improvement • Celebrate and reward success • Empasize “why over how” Sustainable Improvement through Agile Retrospectives
  19. 19. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 19 Capable Retrospective Facilitators Effective and Efficient Retrospectives: • Vital few improvement actions • Keep the invested time low Facilitation by capable people: • Qualify and Authorize facilitators • Training: Purpose, techniques, skills • Mentoring & coaching • Share & discuss retrospective experiences Agile Improvement
  20. 20. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 20 Do and Evaluate Retrospectives • Prepare: Purposes and establishing capable facilitators • Start with retrospectives in your first iteration • Simple technique: asking questions or boat exercise Evaluate the Retrospective, ask: • Is this useful? • Does it help to get a shared understanding how things are going? • Do the actions that come out of the meeting make sense? • Does meeting as a team to reflect feel good? 
  21. 21. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 21 Business Value Agile retrospectives help teams learn and improve, and increase their business value to their customers and the company Getting more Business Value: • Expectations • Limit Actions • Toolbox of Retrospective Exercises • Follow up on Actions Getting Business Value out of Agile Retrospectives
  22. 22. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 22 Expectations for Retrospectives • Collaboration & Teamwork • Development Process • Velocity / Productivity • Product Quality • Costs • Lead Time
  23. 23. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 23 Limit the number of Actions • Small Action • Change Frequently • Focus on Value • Stop Starting, Start Stopping • Kanban Short Cycled Improvement
  24. 24. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 24 Toolbox of Retrospective Exercises • Teams are different • Needs vary in time • Deliver more value for Teams You can plan a retrospective meeting, and think about the technique that you want to use, but be open to change it on the spot whenever needed. Toolbox of Retrospective Techniques
  25. 25. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 25 Follow up on Actions • Make them Visible • Check status in the next Retrospective • Mentor & Coach teams on Continuous Improvement Making Quality & Process Improvement Visisble Uncovering Better Ways to do Process Improvement Golden Rules for Agile Process Improvement
  26. 26. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 26 Retrospectives Book Getting Value out of Agile Retrospectives A Toolbox of Retrospective Exercises By Luis Gonçalves & Ben Linders Download from: • InfoQ • Leanpub Mailinglist: eepurl.com/Mem7H
  27. 27. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 27 Getting Business Value out of Agile Retrospectives • prepare and facilitate agile retrospectives • create an environment • get more business value
  28. 28. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 28 Questions? benlinders@gmail.com @BenLinders www.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvies www.benlinders.com Ben Linders Advies
  29. 29. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 29 CAI Sponsors Proudly Sponsors The IT Metrics & Productivity Institute • IT and Software Knowledge Center: WWW.ITMPI.ORG • Weekly PDU Approved
  30. 30. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 30 Easily Maintain Your PMP with Unlimited Access To Over 500 PDU Approved Webinars For One Low Yearly Price!   itmpi.org/subscribe
  31. 31. 15-04-15 Webinar Sponsored by Computer Aid, Inc. Slide: 31 Ben Linders Senior Consultant Ben Linders Advies BenLinders@gmail.com Hosted by: Jessica Snyder ITMPI Jessica_Snyder@compaid.com Ben Linders Advies

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