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1
Ben Linders Consulting
Becoming a Better Team
with Retrospectives
Test Automation Day, Rotterdam
June 18, 2015
Ben Linde...
2
Ben Linders Consulting
On the agenda today …
• “What” and “why” of Retrospectives
• Team Development with Retrospective
...
3
Ben Linders Consulting
Agile, Lean, Quality & Continuous Improvement
Retrospectives Facilitator
Agile Coach/Mentor/Train...
4
Ben Linders Consulting
State of Practice
Agile Retrospectives
Doing them?
Like doing them?
Valuable?
5
Ben Linders Consulting
Agile Retrospectives
Practice for teams to reflect on their way of working
and to continuously be...
6
Ben Linders Consulting
7
Ben Linders Consulting
Prime Directive
“Regardless of what we discover, we understand
and truly believe that everyone d...
8
Ben Linders Consulting
Why Retrospectives?
To help teams to solve problems and improve themselves!
• Becoming Agile and ...
9
Ben Linders Consulting
Team Development
Excellent teams:
• are self organized & take responsibility
• where people colla...
10
Ben Linders Consulting
Enabling Retrospectives
Adopting retrospectives is an organizational change
where professionals ...
11
Ben Linders Consulting
Purpose of Retrospectives
• Team’s authority and responsibility
on how they do their work
• No “...
12
Ben Linders Consulting
Capable Retrospective Facilitators
Facilitated by capable professionals:
• Qualified facilitator...
13
Ben Linders Consulting
Do and Evaluate Retrospectives
• Start with retrospectives in your first iteration
• Simple tech...
14
Ben Linders Consulting
Vital Few Actions
• Small Actions
• Frequent Change
• Focus on Value
• Stop Starting,
Start Stop...
15
Ben Linders Consulting
Toolbox of Retrospective Exercises
• Teams differ
• Needs vary
• More value
You can plan a retro...
16
Ben Linders Consulting
Retrospective Exercises
• Asking questions
• One-word retrospective
• Root Cause Analysis
• Time...
17
Ben Linders Consulting
Designing your Retrospective
amazon.com/dp/B00SWJO1DI benlinders.com/exercises/
18
Ben Linders Consulting
Take Away
Retrospectives:
• Team Development
• Frequent, Fast Feedback
• Well Facilitated
• Effe...
19
Ben Linders Consulting
Waardevolle Agile Retrospectives
Een gereedschapskist met
retrospective oefeningen
Met volop oef...
20
Ben Linders Consulting
Questions?Questions?
Ben Linders
Independent Consultant Agile, Lean,
Quality & Continuous Improv...
21
Ben Linders Consulting
Retrospectives Book
Getting Value out of Agile Retrospectives
By Luis Gonçalves & Ben Linders
Do...
22
Ben Linders Consulting
Spicing up Retrospectives
Workshop
 Why and How
 Business Benefits
 Facilitation Skills
 Exe...
23
Ben Linders Consulting
Background Information
24
Ben Linders Consulting
Retrospective Benefits
• Actions done by the Team
• Power to the Team
• Changes that Stick
25
Ben Linders Consulting
Assessing yourself
• Readiness
• Agile / Scrum Practices
• Culture & Mindset
• Agile Fluency
• R...
26
Ben Linders Consulting
Book Facts Agile Retrospectives
Leanpub subscribers: 500 in 3 months, 1000 in 5 months, now 2323...
27
Ben Linders Consulting
Business Value
Agile retrospectives help teams learn and improve, and
increase their business va...
28
Ben Linders Consulting
Leading Retrospectives
Roles
• Facilitator – Servant Leader
• Coach – Support Change
• Manager –...
29
Ben Linders Consulting
Follow up on Actions
• Visibility
• Check status
Mentoring & Coaching on Continuous Improvement
...
30
Ben Linders Consulting
Examples
The Sprint that failed
• Trust and Empowerment
• Deal with Feelings
The team that wasn’...
31
Ben Linders Consulting
Articles on Effective Agile
• Self-assessing how Agile you are
• Sustainable Improvement through...
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Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 1 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 2 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 3 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 4 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 5 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 6 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 7 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 8 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 9 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 10 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 11 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 12 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 13 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 14 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 15 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 16 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 17 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 18 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 19 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 20 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 21 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 22 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 23 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 24 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 25 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 26 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 27 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 28 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 29 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 30 Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders Slide 31
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With Agile software development has become a team sport where professionals collaborate to deliver valuable products and services to their customers. Agile Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves. Together we will explore the “what” and “why” of retrospectives and the business value and benefits that they can bring.

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Becoming a better team with retrospectives - Test Automation Day 2015 - Ben Linders

  1. 1. 1 Ben Linders Consulting Becoming a Better Team with Retrospectives Test Automation Day, Rotterdam June 18, 2015 Ben Linders Consulting
  2. 2. 2 Ben Linders Consulting On the agenda today … • “What” and “why” of Retrospectives • Team Development with Retrospective • Business Value and Benefits • Enabling Retrospectives • Retrospective Exercises With agile retrospectives teams drive their own actions! Ben Linders
  3. 3. 3 Ben Linders Consulting Agile, Lean, Quality & Continuous Improvement Retrospectives Facilitator Agile Coach/Mentor/Trainer CMMI & People-CMM Assessor Freelance Editor for InfoQ.com Ben Linders Co-Author Getting Value out of Agile Retrospectives English Dutch French Japanese Spanish Italian Chinese Russian Polish German Author: What Drives Quality eBook: Download from Amazon, InfoQ or Leanpub Print: Buy on Amazon or Lulu
  4. 4. 4 Ben Linders Consulting State of Practice Agile Retrospectives Doing them? Like doing them? Valuable?
  5. 5. 5 Ben Linders Consulting Agile Retrospectives Practice for teams to reflect on their way of working and to continuously become better in what they do. Focus upon • Team • Self organizing What is an Agile Retrospectives
  6. 6. 6 Ben Linders Consulting
  7. 7. 7 Ben Linders Consulting Prime Directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”  Norm Kerth http://www.retrospectives.com/ Create an Open Culture where team member Speak Up with Respect for each other to Learn and Improve Prime Directive in 9 Languages Soft Skills Matter
  8. 8. 8 Ben Linders Consulting Why Retrospectives? To help teams to solve problems and improve themselves! • Becoming Agile and Lean • Make existing processes more Agile • Increase Value of Agile • Less resistance to Change
  9. 9. 9 Ben Linders Consulting Team Development Excellent teams: • are self organized & take responsibility • where people collaborate & interact • and learn and improve themselves Agile Retrospectives: • empower teams • help teams to take action • enable sustainable improvement
  10. 10. 10 Ben Linders Consulting Enabling Retrospectives Adopting retrospectives is an organizational change where professionals adapt their way of working, their behavior - It won’t just happen, and if not properly supported it may take much time, or even fail. • Purpose • Facilitation • Do and Evaluate Adopting Agile Retrospectives
  11. 11. 11 Ben Linders Consulting Purpose of Retrospectives • Team’s authority and responsibility on how they do their work • No “first time right” • Ok to fail, if you learn from it • Continuous improvement Sustainable Improvement through Agile Retrospectives
  12. 12. 12 Ben Linders Consulting Capable Retrospective Facilitators Facilitated by capable professionals: • Qualified facilitators • Train: Purpose, techniques, skills • Mentoring & coaching • Share & discuss experiences Agile Improvement Effective and Efficient Retrospectives: • Vital few improvement actions • Keep invested time low
  13. 13. 13 Ben Linders Consulting Do and Evaluate Retrospectives • Start with retrospectives in your first iteration • Simple technique: asking questions or boat exercise Evaluate the Retrospective: • Is this useful? • Helps to get a shared understanding? • Do the actions make sense? • Does meeting as a team to reflect feel good? 
  14. 14. 14 Ben Linders Consulting Vital Few Actions • Small Actions • Frequent Change • Focus on Value • Stop Starting, Start Stopping • Kanban Short Cycled Improvement Vital Few Actions
  15. 15. 15 Ben Linders Consulting Toolbox of Retrospective Exercises • Teams differ • Needs vary • More value You can plan a retrospective meeting, and think about the exercise you want to use, but be open to change it on the spot whenever needed. Toolbox of Retrospective Techniques
  16. 16. 16 Ben Linders Consulting Retrospective Exercises • Asking questions • One-word retrospective • Root Cause Analysis • Timeline • Flow and Energy • Asking Why? • Strenghts (Solution Focused) • Perfection game • Action priorities • Retrospective of Retrospectives • Teams with multiple customers • Remote Teams • Futurespectives Book with Agile Retrospective Exercises
  17. 17. 17 Ben Linders Consulting Designing your Retrospective amazon.com/dp/B00SWJO1DI benlinders.com/exercises/
  18. 18. 18 Ben Linders Consulting Take Away Retrospectives: • Team Development • Frequent, Fast Feedback • Well Facilitated • Effective Exercises • Take Actions
  19. 19. 19 Ben Linders Consulting Waardevolle Agile Retrospectives Een gereedschapskist met retrospective oefeningen Met volop oefeningen voor je persoonlijke retrospectives gereedschapskist helpt Waardevolle Agile Retrospectives je om vaardiger te worden in het faciliteren van retrospectives en om er meer waarde uit te halen eBook: Amazon Leanpub paperback: BenLinders.com
  20. 20. 20 Ben Linders Consulting Questions?Questions? Ben Linders Independent Consultant Agile, Lean, Quality & Continuous Improvement info@BenLinders.cominfo@BenLinders.com @BenLinders www.linkedin.com/in/benlinderswww.linkedin.com/in/benlinders www.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvies www.benlinders.comwww.benlinders.com
  21. 21. 21 Ben Linders Consulting Retrospectives Book Getting Value out of Agile Retrospectives By Luis Gonçalves & Ben Linders Download from InfoQ or Leanpub Buy on Amazon or Lulu amazon.com/dp/B00SWJO1DI leanpub.com/gettingvalueoutofagileretrospectives Mailinglist: eepurl.com/Mem7H The suggested price is $9,99 (excl. VAT); this is what we think is the real value of this book. We leave it up to our readers to decide what they would like to pay for the book. 
  22. 22. 22 Ben Linders Consulting Spicing up Retrospectives Workshop  Why and How  Business Benefits  Facilitation Skills  Exercises Workshop Agile Retrospectives Spice up your Agile Retrospectives
  23. 23. 23 Ben Linders Consulting Background Information
  24. 24. 24 Ben Linders Consulting Retrospective Benefits • Actions done by the Team • Power to the Team • Changes that Stick
  25. 25. 25 Ben Linders Consulting Assessing yourself • Readiness • Agile / Scrum Practices • Culture & Mindset • Agile Fluency • Roadmaps for Adoption • Maturity Agile Self-Assessment
  26. 26. 26 Ben Linders Consulting Book Facts Agile Retrospectives Leanpub subscribers: 500 in 3 months, 1000 in 5 months, now 2323 InfoQ downloads: > 6500++ Reviews: Goodreads 3,92 Amazon 4.6 Bestseller: #7 on Agile #2 on Business & Economics Languages: English Nederlands Español Francais Deutsch Japanese  Italiano Chinese Russian Polish Interviews: SPaMCAST Collaboration Superpowers InfoQ Scrum Masters Toolbox
  27. 27. 27 Ben Linders Consulting Business Value Agile retrospectives help teams learn and improve, and increase their business value to their customers and the company Getting more Business Value: • Expectations • Limit Actions • Follow up on Actions Getting Business Value out of Agile Retrospectives
  28. 28. 28 Ben Linders Consulting Leading Retrospectives Roles • Facilitator – Servant Leader • Coach – Support Change • Manager – Arrange for Change All roles are needed Play the game together Action is in the interaction
  29. 29. 29 Ben Linders Consulting Follow up on Actions • Visibility • Check status Mentoring & Coaching on Continuous Improvement Making Quality & Process Improvement Visisble Uncovering Better Ways to do Process Improvement Golden Rules for Agile Process Improvement
  30. 30. 30 Ben Linders Consulting Examples The Sprint that failed • Trust and Empowerment • Deal with Feelings The team that wasn’t a team yet • Getting to know each other • Skills & Open Culture
  31. 31. 31 Ben Linders Consulting Articles on Effective Agile • Self-assessing how Agile you are • Sustainable Improvement through Agile Retrospectives • Working in a Sustainable Pace • Becoming Agile and Lean • Succes Factors for Using Scrum and Getting Benefits • Process Improvement: The Agile Way • Golden Rules for Agile Process Improvement • How to deal with Resistance when Implementing Agile • Managing Projects with Agile Teams • Agile Project Management • Establishing and Maintaining Stable Teams • Getting Business Value out of Agile Retrospectives • Sharing Knowledge is Power • Are your Professionals Empowered?

With Agile software development has become a team sport where professionals collaborate to deliver valuable products and services to their customers. Agile Retrospectives help teams to deploy agile practices in an effective way and to continuously learn and improve themselves. Together we will explore the “what” and “why” of retrospectives and the business value and benefits that they can bring.

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