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Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

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Wat als er toch wat ruwe kantjes aan de cloud zitten en een exit is plotseling nodig?
Bijvoorbeeld om dat de Cloud Service Provider zijn voorwaarden wijzigt, of diensten komen te vervallen. Hoe kom je dan weer uit de cloud en waar heb je rekening mee te houden?
In deze presentatie laat ik zien hoe je met een geavanceerd cloud ontwerp voorbereid kunt zijn op een exit uit de cloud.

Daarnaast deel ik wat van de highlights uit ons Cloud Quadrants onderzoek naar de stand van de SLA's bij IaaS providers.

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Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

  1. 1. WAT ALS... ER TOCH WAT RUWE KANTJES AAN DE CLOUD ZITTEN?
  2. 2. @BartMVeldhuis @Weolcan
  3. 3. WAT ALS... DE CSP EENZIJDIG DE VOORWAARDEN WIJZIGT?
  4. 4. 2.3 To the Service Level Agreements. We may change, discontinue or add Service Level Agreements from time to time.
  5. 5. WAT ALS... DE CSP JOUW DATA NIET MEER IN EIGEN LAND OPSLAAT?
  6. 6. Location of Data Processing. (…) data may be transferred to, and stored and processed in, the United States or any other country in which Microsoft or its affiliates or subcontractors maintain facilities.
  7. 7. WAT ALS... FEATURES VERVALLEN OF NIET SNEL GENOEG ONTWIKKELEN?
  8. 8. 2.1 To the Service Offerings. We may change, discontinue, or deprecate any of the Service Offerings.
  9. 9. WAT ALS... HET MIS DREIGT TE GAAN MET DE CLOUD?
  10. 10. In that case.. YOU NEED AN EXIT, FAST!
  11. 11. CLOUD SERVICE PROVIDER CLOUD CUSTOMER Wie regelt wat? Wet- en regelgeving
  12. 12. Data Protection Heat map
  13. 13. Neelie ‘Kroes-Control’
  14. 14. CLOUD SERVICE PROVIDER CLOUD CUSTOMER Wie regelt wat? Wet- en regelgeving Fast-track ISO ISO-standards
  15. 15. 19086 The termination of service component deals with the exit process, where the use of a cloud service is terminated and there is an orderly process by which the cloud service customer stops using the cloud service, obtains a copy of the cloud service customer data which is then deleted from the cloud service provider's systems.
  16. 16. CLOUD SERVICE PROVIDER SYSTEM INTEGRATOR CLOUD CUSTOMER Wie regelt wat? Wet- en regelgeving Fast-track ISO ISO-standards Contract en SLA
  17. 17. IaaS SLA Research
  18. 18. CloudQuadrants
  19. 19. 12 IaaS CSPs
  20. 20. Example: Amazon AWS 7.3. Effect of Termination. A. Generally. Upon any termination of this Agreement: i. all your rights under this Agreement immediately terminate; ii. you remain responsible for all fees and charges you have incurred through the date of termination, including fees and charges for in-process tasks completed after the date of termination; iii. you will immediately return or, if instructed by us, destroy all AWS Content in your possession; and iv. Sections 4.1, 5.2, 7.3, 8 (except the license granted to you in Section 8.4), 9, 10, 11, 13 and 14 will continue to apply in accordance with their terms. B. Post-Termination Assistance. Unless we terminate your use of the Service Offerings pursuant to Section 7.2(b), during the 30 days following termination: i. we will not erase any of Your Content as a result of the termination; ii. you may retrieve Your Content from the Services only if you have paid any charges for any post-termination use of the Service Offerings and all other amounts due; and iii. we will provide you with the same post-termination data retrieval assistance that we generally make available to all customers. iv. Any additional post-termination assistance from us is subject to mutual agreement by you and us. you may retrieve Your Content from the Services only if you have paid any charges for any post-termination use of the Service Offerings and all other amounts due, and (…) we will provide you with the same post-termination data retrieval assistance that we generally make available to all customers.
  21. 21. 12. ACCESS TO DATA 1. You will not have access to your data stored on the Services during a suspension or following termination. 2. You have the option to create a snapshot or backup of your Cloud Servers or Databases, respectively, however, it is your responsibility to initiate the snapshot or backup and test your backup to determine the quality and success of your backups. You will be charged for your use of backup services as listed in your Order. 3. Although the Rackspace Cloud services may be used as a backup service, you agree that you will maintain at least one additional current copy of your programs and data stored on the Cloud system somewhere other than on the Cloud system. If you utilize Rackspace Cloud backup services, you are responsible for performing and testing restores as well as testing your systems and monitoring the integrity of your data. Example: Rackspace You will not have access to your data stored on the Services during a suspension or following termination.
  22. 22. Data ExitData Exit? Cloud Customer Cloud Service Provider (oud) 1 Kosten voor Datatransport Data 2 Kosten voor Datamigratie Cloud Service Provider (nieuw) Data Data Data Data Data 3 Omvang van de Data 4 Bereidwilligheid CSP?
  23. 23. van de CSPs bewaren jouw data minder dan 15 dagen na het eindigen van de service. 8 12
  24. 24. van de CSPs bieden minder dan 15 dagen tijd voor het ophalen van data na het eindigen van de service. 9 12
  25. 25. van de CSPs hebben in het SLA opgenomen welk mechanismen gebruikt kunnen worden voor Datatransport. 0 12
  26. 26. van de CSPs hebben in het SLA niet opgenomen welke formats gebruikt kunnen worden voor Datatransport. 10 12
  27. 27. Virtual Machine Virtual Machine Private Cloud Migration not possibleMigration possible Virtual Machine Virtual Machine Virtual Machine 1 Migration possible 2 3 3
  28. 28. State of the Art Cloud Design
  29. 29. App Operating System App Operating System HTTP(S) requests Autoscale App Operating System App Operating System Autoscale Global Load Balancer
  30. 30. App Operating System App Operating System App Operating System App Operating System App Operating System App Operating System App Operating System App Operating SystemHTTP(S) requests Global Load Balancer Autoscale Gebruikers per seconde 300 400 500 600 700 800 900 1000 # instances | 468910111213141516 per uur | 0,6360,9541,2721,4311,5901,7491,9082,0672,2262,3852,544 # clouds | 2 App Operating System App Operating System App Operating System App Operating System App Operating System App Operating System App Operating System App Operating System Autoscale
  31. 31. Cloud Exit Strategie @BartMVeldhuis @Weolcan Meer weten?

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