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Transport 2.0

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Examples of transport agencies use of social media and online collaboration tools for engaging their communities.

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Transport 2.0

  1. 1. Transport 2.0<br />Dr Crispin Butteriss<br />Director, Bang the Table<br />
  2. 2. Phone +61 3 9014 1000<br />Email crispin@bangthetable.com<br />Linkedin linkedin.com/in/crispinbutteriss<br />Blog bangthetable.com/blog<br />Twitter @crispin_BtT<br /> @bangthetable<br />Facebook facebook.com/bangthetable<br />Slideshare slideshare.net/bangthetable<br />
  3. 3. Over 250 forums for over 100 clients in Australia, New Zealand, Canada & USA.<br />
  4. 4. The framework<br />Information one way, the other way<br />Service Channel two way conversation<br />Behavioural Change sneezable, shareable, influential <br />Feedback suggestions, criticisms, brainstorms<br />Consultation we’ll listen, no promises<br />Collaboration we’ll work on it together<br />Empowerment you make the call<br />Monitoring what are they saying about us<br />
  5. 5. Information <br />Sharing <br />Tools<br />
  6. 6. Blogs<br />
  7. 7. Blogs<br />
  8. 8. Blog<br />Comments<br />
  9. 9. Slideshows<br />
  10. 10. Embedded<br />Documents<br />
  11. 11. Hosted<br />Video<br />
  12. 12. Streaming<br />Video<br />
  13. 13. Twitter<br />
  14. 14. Facebook<br />
  15. 15. Smart <br />Phone<br />Apps<br />
  16. 16.
  17. 17.
  18. 18. Apps<br />
  19. 19. Integration<br />
  20. 20. Multi<br />Channel<br />
  21. 21. Service <br />Channel<br />Tools<br />
  22. 22. Live Chat<br />
  23. 23. Facebook<br />
  24. 24.
  25. 25. Twitter<br />
  26. 26. Behavioural <br />Change<br />Tools<br />
  27. 27. Personal<br />Blogging<br />
  28. 28. Personal<br />Blogging<br />
  29. 29. Shareable<br />Content<br />
  30. 30. Shareable<br />Content<br />
  31. 31. Feedback &<br />Idea Generation<br />Tools<br />
  32. 32. Ideation<br />
  33. 33. Ideation<br />
  34. 34. Ideation<br />
  35. 35. Consultation<br />Tools<br />
  36. 36. Forums<br />
  37. 37. Forums<br />
  38. 38. Forums<br />
  39. 39. Forums<br />
  40. 40.
  41. 41. Collaboration<br />Tools<br />
  42. 42. Wiki<br />
  43. 43. Wiki<br />
  44. 44. Mapping<br />
  45. 45. Apps<br />
  46. 46. Empowerment<br />Tools<br />
  47. 47. Apps<br />
  48. 48. Apps<br />
  49. 49. Apps<br />
  50. 50. Apps<br />

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