Frocomm Gov2.0 Conference 2011

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A presentation about lessons learned from working with Local Government to engage communities online

Published in: Business, Technology

Frocomm Gov2.0 Conference 2011

  1. Newcastle Rail Removal<br />Jodi McKay MP<br />In 4 weeks:<br />10,000+ Visitors<br />2,783Comments<br />42,000 Agrees/Disagrees<br />
  2. Hornsby Housing<br />Strategy<br />www.bangthetable.com/<br />hornsbyhousing<br />35,300 Visits<br />9,200 Visitors<br />1,148 Comments<br />1,444 Docs Downloaded<br />
  3. MODERATION<br />
  4. Demonstrable responsiveness<br />“Hi Chookman,<br />A 2 bin system achieves the same reduction to landfill as the 3 bin system - it recycles the general waste and turns it into a compost through an alternative waste treatment system. The benefit with a 2 bin system is people don't need to sort their food waste from everything else in their general kitchen bin, it remains business as usual, which caters to those people who are reluctant to make the effort to do this sorting.”<br />The Lake Macquarie Council waste management team made 62 comments on their own forum to either respond, thank or follow up on participant comments.<br />www.haveyoursaylakemac.net.au<br />5968 Site Visits<br />1966 Visitors<br />286 Comments<br />
  5. Knowledgeable Facilitators<br />Knowledge specialist facilitators prompted participants to dig deeper in the Yarra Ranges Art in Public Places Consultation.<br />www.yarrarangesviews.com.au<br />2,400 Visits<br />600 Visitors <br />248 Comments<br />8 Average per Participant<br />28/220 Comment/Reply Ratio<br />
  6. Parallel Issues<br />Blue Mountains Council has run nine consultations online in quick succession and in parallel to drive traffic from high interest issues through to lower interest projects.<br />www.haveyoursaybluemountains.com.au<br />16,364 Site Visits<br />3,780 Visitors<br />46,816 Page Views<br />428 Comments<br />
  7. Sydney Harbour National Park Plan of Management<br />Building a community through:<br /><ul><li>Regular site changes and updates
  8. New things to discuss
  9. New Videos and information
  10. Regular emails to participants
  11. Open discussion- but issue with expectations here.</li></ul>Community Building<br />Local Engagement that brought people back to the site on a regular basis over almost 2 years.<br />www.sydneyharbourpom.net.au<br />60,000 Visits<br />14,126 Visitors<br />12,109 Downloads<br />333 Comments<br />
  12. Open<br />Questions<br />Open Question<br />What are your thoughts on the best way to structure the entry fee and what do you think would be an appropriate charge?<br />Open Question<br />Do you have a view on the best way for recreational swimmers, club swimmers and lap swimmers to share the 25m and 50m pools? <br />Open Question<br />What new facility would you like to see incorporated into the complex should extra funding become available?<br />Broken Hill City Council got a thoughtful response to its Aquatic Centre consultation by asking a series of open questions.<br />www.bangthetable.com/brokenhillpool<br />9,200 Visits<br />2,800 Visitors<br />92 Comments<br />
  13. Appreciative<br />Questions<br />Appreciative Question<br />What are three things you like to do in the City of Melville and why?<br />Appreciative Question<br />What ideas do you have to enhance the quality of life in our local community?<br />Appreciative Question<br />When people visit, what are you proud to show them in your local community and why?<br />The City of <br />Melville’s community development team asked their community to think positively to help inform their cultural plan.<br />www.werelisteningmelville.com.au<br />2097 Site Visits<br />809 Visitors<br />146 Comments<br />
  14. Is an offence that only risks a high level of harm more or less serious than an offence that actually causes a lower level of harm? <br />Scenario 1David throws a rock off a freeway overpass into moving traffic. The rock narrowly misses the windscreen of a car and bounces to the side of the road. No one is physically injured.<br />Scenario 2 David punches Victor once in the face, intending to injure him, Victor’s face is bruised.<br />Scenario Based Questions<br />Scenario based questions prompt participants to respond deeply to complex issues and provokes thoughtful dialogue.<br />www.talksentencing.vic.gov.au<br /> Visits<br />1440 Visitors<br />218 Comments<br />
  15. USE TOOLS WITH MEANINGFUL REPORTS<br />

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